[PANJO]

Originally Posted by Indydealmaker

This problem has occurred on all of the messages that I have sent to Sellers. I do not hear back from seller and when I look in my Inbox, my outgoing messages are there. Here is a screenshot. Several other members have also reported that the sellers are not receiving their messages.

I have received no email notifications.

Attachment 46043

Here is the URL of the seller's item:
https://www.talkofthevillages.com/forums/classifieds.php?p[mshow]=listing&p[id]=motorcycle-harley-v-rod-160362

Hi Steven,

Thanks for the detailed information. I looked into your report and want to confirm for other people reading this thread that the seller did receive your message, and did respond.

I think, in general, there is confusion about how the message system works. All messages between you and other users appear in a "conversation thread" in the messages inbox. This is true even when you send the first message in a conversation. It sits in the inbox until a reply comes in below it.

We're sincerely sorry for the confusion. We are looking into design changes that will make this clearer. We are also considering incorporating "read receipts" so that you may know if the recipient has read your message or not.

Please let us know if you have any ideas or suggestions for how to improve the message system, or Panjo in general.

We truly appreciate your feedback and assistance in testing this!

Sincerely,
Juan @ Panjo Support