[Indydealmaker]

Originally Posted by PANJO

Hi Steven,

Thanks for the detailed information. I looked into your report and want to confirm for other people reading this thread that the seller did receive your message, and did respond.

I think, in general, there is confusion about how the message system works. All messages between you and other users appear in a "conversation thread" in the messages inbox. This is true even when you send the first message in a conversation. It sits in the inbox until a reply comes in below it.

We're sincerely sorry for the confusion. We are looking into design changes that will make this clearer. We are also considering incorporating "read receipts" so that you may know if the recipient has read your message or not.

Please let us know if you have any ideas or suggestions for how to improve the message system, or Panjo in general.

We truly appreciate your feedback and assistance in testing this!

Sincerely,
Juan @ Panjo Support

As of today, I have finally received a reply from a Seller.

I agree that some changes need to be incorporated. This area should function more like a traditional email control panel with Inbox and Sent mail. I also received a reply from a Seller to whom I had directed an query last month by resending yesterday via TOTV Private Mail. They indicated that they had not previously received it.

Bully for the fixes!