Comcast Cutting More Service!!

[cordenny]

I just received a letter from Comcast that they will be reducing the amount of programs to 2 that we can record at the same time and storage will be reduced to 20 hours effective April 6th. Of course you can add DVR service for $10 per month.
What will they think of next?

[ctmurray]

I just received a letter from Comcast that they will be reducing the amount of programs to 2 that we can record at the same time and storage will be reduced to 20 hours effective April 6th. Of course you can add DVR service for $10 per month.
What will they think of next?

I use YouTubeTV. The show recording is done by them online, no DVR, and no limit to the number of shows you record or number of hours of recording. I think they "save" every program and then you are just linked to this recording if you tell them. You can watch on any device and any number of devices.

You need an internet provider and could keep Comcast, just cancel their video (which probably would get them very excited and possibly they would back down or lower the rate). Or get a cheaper internet provider (who will also probably try to get you to sign up for a TV service) we use CenturyLink. There are several options in the Villages, depending upon where you live.

It seems we are playing a game with the internet + TV providers. Even for rate hikes, couples can alternate being the primary person. So when your 3 yr contract is up and the rates are / have increased, just cancel (if they let you without a rate reduction) and have your spouse call up and sign up as a new customer - so you get the discounted new customer rate.

[EdFNJ]

Even for rate hikes, couples can alternate being the primary person. So when your 3 yr contract is up and the rates are / have increased, just cancel (if they let you without a rate reduction) and have your spouse call up and sign up as a new customer - so you get the discounted new customer rate. Yup ... been doing that for probably over 20 years between ComCrap & Fios up north and just became "new Comcrap subscribers" for the 3rd time down here. Costs me the same (or a bit less maybe) for ComCrap "double play" than YoutubeTV + Comcrap 400Mbps Internet. Only other internet option here in Amelia is 25Mpbs 1990's era DSL. There is no fiber here. I just swap between me and my wife every 2 years. The best "keep me" offer they offered was about $15 more than new sub. Oh, and as for price increases YoutubeTV has had a few in a couple years starting at $45 and now $65. They all go up.

[Topspinmo]

I got feed up with less service and paying more dumped Comcast. Got more channels, smaller and update equipment, faster internet, 2 cell phones for almost 1/2 what I was paying comlast and ATT. There lots of alternatives out there seek them out if you’re unhappy. In few years streaming going run them out of business anyway.

[Topspinmo]

I use YouTubeTV. The show recording is done by them online, no DVR, and no limit to the number of shows you record or number of hours of recording. I think they "save" every program and then you are just linked to this recording if you tell them. You can watch on any device and any number of devices.

You need an internet provider and could keep Comcast, just cancel their video (which probably would get them very excited and possibly they would back down or lower the rate). Or get a cheaper internet provider (who will also probably try to get you to sign up for a TV service) we use CenturyLink. There are several options in the Villages, depending upon where you live.

It seems we are playing a game with the internet + TV providers. Even for rate hikes, couples can alternate being the primary person. So when your 3 yr contract is up and the rates are / have increased, just cancel (if they let you without a rate reduction) and have your spouse call up and sign up as a new customer - so you get the discounted new customer rate.

I would dump Comcast, there internet slow when compared to century link.

[Bay Kid]

Dumping Comcast phone and tv.

[Vikingjunior]

T-Mobile has home internet for $50 flat, no fees or taxes. It includes no data caps and throttling. T-Mobile has lots of 5G throughout TV although their 4G is quite fast. I get 100 mbps in my house over 4G which is more then enough to stream multiple 4K video. Also there are no contracts to sign, no equipment fees and no hooking up cable wires. They send you a 5G/4G modem and router free of charge.

Since T-Mobile's merger with Sprint and acquiring low band 600 mhz which is excellent for in building reception they have really become much better.

I would only imagine the other cell carriers will offer similar home internet and competition is good for the consumer and may once and for all humble Comcast and other providers.

[JohnN]

I use YouTubeTV.

We dumped Comcast a few years back for YouTubeTV and it was a great decision.
Using Century Link for internet.

[Stu from NYC]

We have another year with comcast and will move on.

Will say they do have the worst customer service ever.

[retiredguy123]

I just received a letter from Comcast that they will be reducing the amount of programs to 2 that we can record at the same time and storage will be reduced to 20 hours effective April 6th. Of course you can add DVR service for $10 per month.
What will they think of next?
It sounds like you have a non-DVR Xfinity box that only records a minimum amount of content on the cloud. But, the basic Xfinity DVR service allows 6 simultaneous recordings and up to 150 hours of content, and also live TV features like pause and rewind. If you are paying for cable and you watch and record a lot of television, the DVR service is worth the extra cost for the basic DVR box and service. My opinion.

[Polar Bear]

We’ve had Comcast and Xfinity for several years now. We’ve been very satisfied with both.

I’m even considering Xfinity wireless to see what sort of bundle deal might be possible. Anybody out there using Xfinity wireless?

[justjim]

Not a fan of regulation but its become increasingly clear that it’s time for government regulation of cable and the internet. They have become a necessary utility in today’s world.

[ldj1938]

If you want your credit rating dinged call Centurylink. If you to deal with an **** call Xfinity. If you want cheap and good go to tMobile internet gateway on your browser and signup. $50! No grief. Free modem. No rental fees. Autopay or veterans pay $50. Tech support is very slow, but aren’t they all. Mine is not super fast, but works for 3tv’s and a computer Signup up for youtubetv or Hulu. Enjoy

[Topspinmo]

We’ve had Comcast and Xfinity for several years now. We’ve been very satisfied with both.

I’m even considering Xfinity wireless to see what sort of bundle deal might be possible. Anybody out there using Xfinity wireless?


Is it offered in Florida? I know they were testing it couple years ago in Illinois?

[Topspinmo]

Not a fan of regulation but its become increasingly clear that it’s time for government regulation of cable and the internet. They have become a necessary utility in today’s world.

The are regulated, they tax the crap out of it.

[Tmarkwald]

T-Mobile has home internet for $50 flat, no fees or taxes. It includes no data caps and throttling. T-Mobile has lots of 5G throughout TV although their 4G is quite fast. I get 100 mbps in my house over 4G which is more then enough to stream multiple 4K video. Also there are no contracts to sign, no equipment fees and no hooking up cable wires. They send you a 5G/4G modem and router free of charge.

Since T-Mobile's merger with Sprint and acquiring low band 600 mhz which is excellent for in building reception they have really become much better.

I would only imagine the other cell carriers will offer similar home internet and competition is good for the consumer and may once and for all humble Comcast and other providers.

I got my TMobile home internet a week ago.

So far, excellent. And - I can take it with me if needed. Like a super-powered hotspot.

I can't tell the difference between the TMobile home and Comcrap

[Stu from NYC]

One good reason why they claim they have excellent customer service.

Few weeks ago they are offering free weekend of Starz.

Figure why not and press what I thought was button giving it to me, Instead sign me up for pay service.

Try to cancel and next thing I know paying for it 4x over.

OK go to their website and try to contact them either by customer service immediately or by email. Cannot do this either way.

Look thru website and no phone number to call.

Finally go down to their store and cancel Starz.

Next day get email asking me to rate their website. Give them lowest possible grade and next thing I know they cancel my survey.

When you do not let customers give you poor rating you can claim whatever you want!

[EdFNJ]

T-Mobile has home internet for $50 flat, no fees or taxes. It includes no data caps and throttling. T-Mobile has lots of 5G throughout TV although their 4G is quite fast. I get 100 mbps in my house over 4G which is more then enough to stream multiple 4K video. Also there are no contracts to sign, no equipment fees and no hooking up cable wires. They send you a 5G/4G modem and router free of charge.

Since T-Mobile's merger with Sprint and acquiring low band 600 mhz which is excellent for in building reception they have really become much better.

I would only imagine the other cell carriers will offer similar home internet and competition is good for the consumer and may once and for all humble Comcast and other providers.


Depends on where you live in TV. I'm on the north side of the O'Dell hill in Amelia. Great for rain runoff but lousy for Cellular. I barely get 1 bar on T-Mo (2 brand new iPhone 12 Pro's) and get no 5G. On AT&T I can't even make a call from my house or within a few hundred yards of it. The only service that works solid for me are Verizon and their many MVNO's, I do get some 5G on those services depending on where I am standing at the time but normal LTE service is perfect.

[DanfromNC]

We’ve had Comcast and Xfinity for several years now. We’ve been very satisfied with both.

I’m even considering Xfinity wireless to see what sort of bundle deal might be possible. Anybody out there using Xfinity wireless?



We have had Xfinity Mobile for 6 months now. They use Verizon towers so we get the same reception we have always had. Since we don't use much data, my wife and I share 3 gigs. Total bill for both of us is $33.00 including tax.

[OrangeBlossomBaby]

I just looked into CenturyLink. In my area I can get 3mbps (yes, you read that right, 3. As in, three.) for $50/month.

I'm thinking I'll stick with my 100mbps Xfinity wifi for $50/month. And when the year is up and they tell me my rates are going up because the promotional period is over, I'll give them a call and have another conversation with them.

Conversation is:

So, you're going to raise my rates because the promotion is over. However, I see there's a promotion for new subscribers, for the same rate I'm paying now. So here's what we're going to do:

I'll cancel my service. And then, I'll sign up as a new customer on the promotional rate.

OR

You can just adjust my plan to extend the promotion another year, and save us all a lot of inconvenience.

They adjust my plan, like they did last year, and one extra hour's work per year results in no rate increase.

[Stu from NYC]

I just looked into CenturyLink. In my area I can get 3mbps (yes, you read that right, 3. As in, three.) for $50/month.

I'm thinking I'll stick with my 100mbps Xfinity wifi for $50/month. And when the year is up and they tell me my rates are going up because the promotional period is over, I'll give them a call and have another conversation with them.

Conversation is:

So, you're going to raise my rates because the promotion is over. However, I see there's a promotion for new subscribers, for the same rate I'm paying now. So here's what we're going to do:

I'll cancel my service. And then, I'll sign up as a new customer on the promotional rate.

OR

You can just adjust my plan to extend the promotion another year, and save us all a lot of inconvenience.

They adjust my plan, like they did last year, and one extra hour's work per year results in no rate increase.

When I went there to remove something we didnt want from our service, asked them what happens next Feb when our two years are up and they said expect a sizable increase.

Told the lady ok expect to lose a customer. Her next comment was come in during the month of January and we can work something out.

How would someone have loyalty to a business that operates like this.

[Bay Kid]

When I went there to remove something we didnt want from our service, asked them what happens next Feb when our two years are up and they said expect a sizable increase.

Told the lady ok expect to lose a customer. Her next comment was come in during the month of January and we can work something out.

How would someone have loyalty to a business that operates like this.

So interesting that the best prices is for new customers. You would think they would like to keep loyal customers?

[Stu from NYC]

So interesting that the best prices is for new customers. You would think they would like to keep loyal customers?

Many businesses seem to think their customers are stupid and will not notice continuing increases.

[New Englander]

I got my TMobile home internet a week ago.

So far, excellent. And - I can take it with me if needed. Like a super-powered hotspot.

I can't tell the difference between the TMobile home and Comcrap

Can you test your download speed and let us know?

[John_W]

....

[retiredguy123]

Many businesses seem to think their customers are stupid and will not notice continuing increases.
There are a lot of stupid customers.

[Polar Bear]

I don't understand why anyone still deals with Comcrap, I dropped them in 2008 and went with Directv, and I'm still with them 12 years later...
After 12 years, it's no wonder you wouldn't know why anyone uses Comcast. :D I switched to Xfinity/Comcast a few years ago when I dropped DirecTV. It was an upgrade for less money for us. :)

But I do agree with you about spending a few extra pennies for more options. Well worth it as long as it's not tooooo many extra pennies. :thumbup: :wave:

[EdFNJ]

Can you test your download speed and let us know? As well as latency, Use speedtest.net will give you both.

[retiredguy123]

After 12 years, it's no wonder you wouldn't know why anyone uses Comcast. :D I switched to Xfinity/Comcast a few years ago when I dropped DirecTV. It was an upgrade for less money for us. :)

But I do agree with you about spending a few extra pennies for more options. Well worth it as long as it's not tooooo many extra pennies. :thumbup: :wave:
I agree. According to the OP, apparently they don't even have the basic Xfinity DVR service, which allows you to pause live TV. I would miss half of the program going to the bathroom.

[EdFNJ]

I don't understand why anyone still deals with Comcrap, I dropped them in 2008 and went with Directv, and I'm still with them 12 years later. 300 channels in HD, all the sports channels, DVR, easy to use and read on-screen guide, about $135 a month. Apples to Apples please, You still have to pay for internet service to add to that "about $135" so that brings it to "about $180-$200". Which is about $30-$50 more than I pay for similar service from Comcrap with 400Mbps internet & 230 channels of which I watch maybe 4 consistently and 10-15 on rare occasion. And that INCLUDES $25 ($15 + $10 for no-cap) rental of their modem because in order to get unlimited data (no 1TB cap) I have to use their modem or pay $25 extra if I use my own which is a wash. I need no-cap because I have 2 hi-res security cams which use about 700GB each a month. Yes, I know there are other cams that use less data but that was my choice.

I was an MDU tech support trainer for DirecTV for 5 years and love their DVR's vs Comcrap but don't like their pricing structure.

[davem4616]

I got that letter too.....they said they made a mistake by giving me as much as they did

news flash, I'm not using it....doesn't make a bit of difference to me

we just switched back to Comcast because using the fire stick was too much of a hassle for the wife, and there's no Tim Hortons
near us for her to take advantage of the promotional discounts being offered lol

[Viperguy]

We’ve had Comcast and Xfinity for several years now. We’ve been very satisfied with both.

I’m even considering Xfinity wireless to see what sort of bundle deal might be possible. Anybody out there using Xfinity wireless?

Yes. The only thing worthwhile at Comcast. Their internet and wireless. It's been great. Two lines, share 3GB data and total bill $33. Every GB you go over is only $10. Never any dropped calls. They use Verizon's network. BTW I just told them to cancel TV and phone (which I don't use) and signed up for Youtube TV. Love it. They wanted to raise my bill from $175 to $195 for the same service I had for two years. About 150 channels I don't watch and a phone that isn't connected.

[John_W]

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