No Air Conditioning in our home 3 weeks now

[mrf0151]

We now will be going on 4 weeks with no air conditioning in our home. Needless to say, a horrible situation. We hear from the AC installer and AC manufacturer that the part is a supply chain issue, and this backordered part could take "we do not know how long".
Portable unit we purchased is not helping much at all. No answers and nowhere to go from here. Beyond the point of screaming!

[PugMom]

how awful!! that is a serious health issue when the heat/humidity rise. we use munn's, they come out the same day. good luck

[Stu from NYC]

Hope you did not pay a deposit but think you need to find another contractor

[Keefelane66]

I bet your glad you bought a Trane?

[mrf0151]

Hope you did not pay a deposit but think you need to find another contractor
Our system is only a year old. Still under warranty for years to come. One sure does not expect something like this with a brand new system.

[mrf0151]

I bet your glad you bought a Trane?
And like they say, "YOU CAN'T STOP A TRANE"

[pauld315]

Our system is only a year old. Still under warranty for years to come. One sure does not expect something like this with a brand new system.

I would bypass the warranty and hire some other company to fix it if I was spending the summer with no A/C. Life's too short. Afterwards, I would think about taking the original company to small claims for the cost of the repair.

[retiredguy123]

If I needed a new HVAC system, I would buy a Carrier unit from Munn's, and not one of those fancy multi-speed compressor units. I don't think you would experience this situation. Even if a part was backordered, I think Munn's would exchange the part from another unit to get it fixed. Using a large company and standard equipment is the best way to prevent long outages.

[mrf0151]

If I needed a new HVAC system, I would buy a Carrier unit from Munn's, and not one of those fancy multi-speed compressor units. I don't think you would experience this situation. Even if a part was backordered, I think Munn's would exchange the part from another unit to get it fixed. Using a large company and standard equipment is the best way to prevent long outages.
Great idea but, tried that in that they don't have another unit to pull from. Yes, a large company for sure.

[Stu from NYC]

Our system is only a year old. Still under warranty for years to come. One sure does not expect something like this with a brand new system.

Assuming you live in the villages can the warranty dept be of help to you?

[mrf0151]

Assuming you live in the villages can the warranty dept be of help to you?
Not for something like this

[mrf0151]

how awful!! that is a serious health issue when the heat/humidity rise. we use munn's, they come out the same day. good luck
They came out right away. No parts, no fix.

[retiredguy123]

Have you tried calling Trane customer service? If the contractor is an authorized Trane dealer, it is inexcusable for them to leave you without cooling, or some type of backup service during the warranty period.

[Michael G.]

I'm watching this post closely because my unit is 11 years old and thinking about
replacing it.

I wonder if I would walk into any heating/cooling office and ask how many people are waiting for parts before I order
one from them.

What answer you think I would get?

[tophcfa]

We now will be going on 4 weeks with no air conditioning in our home. Needless to say, a horrible situation. We hear from the AC installer and AC manufacturer that the part is a supply chain issue, and this backordered part could take "we do not know how long".
Portable unit we purchased is not helping much at all. No answers and nowhere to go from here. Beyond the point of screaming!

Hopefully you are monitoring the relative humidity in your home. Don’t let it get above 60% for long or you could get costly mold growth. It might be worth going to Lowel's one Home Depot and picking up a dehumidifier and running it until your A/C issue is resolved. Best of luck.

[ex34449]

You can scream all you want but if the component that failed isn't repairable and isn't in stock and your current units failed part isn't swappable with something current then you're basically screwed until said part arrives.
Sorry about what is happening but I just went through the same thing with our Rheem unit. Buy fans, a lot of them.

[asianthree]

Our 9 yo units quit working 9/20. Chuck Farrell gave us 3 units to pick from. It was 86 in the house, nothing in stock, so we ordered what might come in first, unit didn’t arrive until November 3. They brought us a portable unit we used in our bedroom, but didn’t help much. We spent days out in someone’s AC, and slept on the lanai at night.

Not one company had an units to replace, so it was a long hot fall. I would think the warranty department would have jumped in to get you some kind of relief with having the company supply a portable unit

[sail33or]

There is no reason an entire compressor/condenser or blower cannot be installed in less than a day. Forget the part, get another unit. You are being too easy.

[Kenswing]

Four weeks without A/C?! I would have my hands around someone's neck by now. I hope you have a dehumidifier running 24/7 to prevent mold.

[villagetinker]

OP, if you know the exact part, have you tried Amazon or Ebay for a part, and then have the company install if you or a handyman cannot do this?

[Michael G.]

Besides going without electrically after a storm. going without AC has to be right up there.
Or having a new AC malfunction.

Good luck !

[Stu from NYC]

Hopefully you are monitoring the relative humidity in your home. Don’t let it get above 60% for long or you could get costly mold growth. It might be worth going to Lowel's one Home Depot and picking up a dehumidifier and running it until your A/C issue is resolved. Best of luck.

Thinking you would need more than one but a great idea

[EdFNJ]

Goodness ... what "part" is it? Maybe some of us "internet scroungers" can locate one. Do you have the part number etc? Can't imagine what it could be.

Even a controller board can be found online as I replaced one in my 14 yr old Carrier unit's compressor for $40 a few years ago when the useless home appliance warranty service couldn't even figure out what it was (needless to say I immediately cancelled them). Found it on eBay. There aren't that many parts.

Edit: They replaced the fan motor, contactor & cap and nothing helped. I even told them it was the board but they "know better." Only thing left was the circuit board. That fixed it. I even bought a spare. :)

[fdpaq0580]

Motels and hotels have AC. Wife would not be happy if I told her we were going to " tough it out ".
Oh, send the bill to the warranty co. Manufacturer probably has parts and could FedEx it. Just my feeling, but I believe some of the excuses citing supply chain is just BS. Like not refunding your dollar because they have no $ 1.00 bills even though they have a drawer full of quarters. Not smart enough or motivated enough to figure a workaround.
Good luck.

[mrf0151]

Hopefully you are monitoring the relative humidity in your home. Don’t let it get above 60% for long or you could get costly mold growth. It might be worth going to Lowel's one Home Depot and picking up a dehumidifier and running it until your A/C issue is resolved. Best of luck.
Got one but those units really don't do much in a big house and thanks.

[mrf0151]

You can scream all you want but if the component that failed isn't repairable and isn't in stock and your current units failed part isn't swappable with something current then you're basically screwed until said part arrives.
Sorry about what is happening but I just went through the same thing with our Rheem unit. Buy fans, a lot of them.
Got lots of fans running. Thanks

[Garywt]

I would be calling every HVAC company looking for the part. Not sure what part or what company you are working on but you need something. If they don’t have a unit to get the part from, the manufacturer probably has a new unit to get the part or replace the entire unit since it is under warranty.

[ithos]

We now will be going on 4 weeks with no air conditioning in our home. Needless to say, a horrible situation. We hear from the AC installer and AC manufacturer that the part is a supply chain issue, and this backordered part could take "we do not know how long".
Portable unit we purchased is not helping much at all. No answers and nowhere to go from here. Beyond the point of screaming!

Did you post here just to vent or were you seeking meaningful advice?

If you provided specific information about the part or parts someone here might be able to provide some actionable information.

[Worldseries27]

i would bypass the warranty and hire some other company to fix it if i was spending the summer with no a/c. Life's too short. Afterwards, i would think about taking the original company to small claims for the cost of the repair.
100% agreed except replace " think" with most definitely

[CosmicTrucker]

OP, if you know the exact part, have you tried Amazon or Ebay for a part, and then have the company install if you or a handyman cannot do this?

I'm thinking the same. Find out the exact part name and part number. Toss it in here and let us help you get the parts you need.

[Annie66]

We now will be going on 4 weeks with no air conditioning in our home. Needless to say, a horrible situation. We hear from the AC installer and AC manufacturer that the part is a supply chain issue, and this backordered part could take "we do not know how long".
Portable unit we purchased is not helping much at all. No answers and nowhere to go from here. Beyond the point of screaming!

Last year, we experienced an AC outage that lasted 3 weeks. I asked the contractor for a portable AC unit. Claimed my bride had a respiratory disease. They provided a unit that ducted out a window. It was capable of cooling 1-2 rooms. While a pain in the butt, I moved the unit from room to room in order to cut down the growth of mold. In the end, we had some relief and no mold. Hope your contractor can help in this manner.

[Captainpd]

how awful!! that is a serious health issue when the heat/humidity rise. we use munn's, they come out the same day. good luck

Did you read the post?? It's a parts problem. Munns can come out but without the part, what can they do.

[Travelhunter123]

Hope you did not pay a deposit but think you need to find another contractor
I would call other large a/c contractors here, some of them may stock parts
You should ask the manufacturer, too take the part out of a new unit

[me4vt]

Ask them to rob the part out of a new unit and satisfy the need and customer! Or buy a New unit!

[me4vt]

BS!

[Villages Kahuna]

If you call Munn's HVAC, the won't come out for a service call? They don't have the necessary part? They're a big company.

[riley2011]

Call Marc Antony AC. They didn’t let us go at all without ac. Others told us a month to get the ac. They had it in less than a week. When ac finally died they were here within the hour to temporarily fix our unit until they could install the new one. Can’t imagine what you’re going through not to mention what it’s doing to your house. It can’t hurt to at least call them.

[LucyP]

I was told like two months to get new AC unit once it’s order. They should have new ones on hand and ready to input.

[dlspiess]

We just came back from a trip to find our AC knot working. Munn’s came out and found the motor wa bad and would have to be ordered and would be a week. He tried to install a temporary motor and spent four hours working on it and the replacement would not work. We were lucky they received a shipment of our required motor so he was able to fix it. No problem with Munn’s

[SeaCros]

The downside is that in Fl when your AC goes out in the summer time the shops know they can try to charge you just about anything since we all NEED to be cool during the summer. You might want to just get it repaired and then follow up with warranty to see if there are any ways to get reimbursed (but make sure you read all your docs to make sure).
Good luck and try to stay cool

[Ksfirefighter]

We now will be going on 4 weeks with no air conditioning in our home. Needless to say, a horrible situation. We hear from the AC installer and AC manufacturer that the part is a supply chain issue, and this backordered part could take "we do not know how long".
Portable unit we purchased is not helping much at all. No answers and nowhere to go from here. Beyond the point of screaming!

The Good Guys HVAC.

(352) 247-2484
Mike will give you an honest answer.

[lawgolfer]

We now will be going on 4 weeks with no air conditioning in our home. Needless to say, a horrible situation. We hear from the AC installer and AC manufacturer that the part is a supply chain issue, and this backordered part could take "we do not know how long".
Portable unit we purchased is not helping much at all. No answers and nowhere to go from here. Beyond the point of screaming!

All air conditioners operate in the same way and parts from another unit, even a used one or one by a different manufacturer can be adapted for a temporary repair. We had the same problem with the parts chain when the motor in our air conditioner failed in March. Superior Air "borrowed" the motor from another unit it had in stock and installed it as a temporary fix until the new motor from the factory arrived.

The "borrowed" motor could not be the permanent fix as the manufacturer insists that the replacement motor come directly from the factory as it records the serial number for warranty purposes.

[Stu from NYC]

Ask them to rob the part out of a new unit and satisfy the need and customer! Or buy a New unit!

A responsible company understand the problem and should be able to do this

[OhioBuckeye]

Is the Air Conditioner shot or is the fan in the air conditioner just making a humming noise & the fan is not running?

[Robsillup]

Try encouraging your AC company to replace the entire unit until the “supply chain issue” is resolved.

[jercoppola]

You mentioned that the unit is under warranty. I would call the Villages Warranty department if you are in a new home They could push the company to react a little different.

[nn0wheremann]

how awful!! that is a serious health issue when the heat/humidity rise. we use munn's, they come out the same day. good luck
I had a central AC repair issue in Chicago a few years ago. I bought a small window unit. For $100 it made life tolerable for a week or so. I know TV and your deed restrictions outlaw window units, but before they can get through the enforcement process your central unit will likely be repaired. Good luck.

[Rodneysblue]

We now will be going on 4 weeks with no air conditioning in our home. Needless to say, a horrible situation. We hear from the AC installer and AC manufacturer that the part is a supply chain issue, and this backordered part could take "we do not know how long".
Portable unit we purchased is not helping much at all. No answers and nowhere to go from here. Beyond the point of screaming!

You should ask what part it is along with the part number and see if you can find it yourself on the internet. I’ve replaced my capacitor myself, replaced the drain line sensor and cleared my drain line. Sometimes it’s an easy fix. Good luck. 👍🏼

[BEETHOVENMIKEY]

Same problem with plumbing supplies and parts. Most mfrs of plumbing systems, America Standard, Moen, Kohler, etc., have cut production lines or shut them down for faucets (of all sizes and shapes) because they cannot get raw materials for the brass composite materials which come out of Ukraine and Russia. Prices are skyrocketing on faucets because of the anticipated shortages.

[airstreamingypsy]

this is horrifying. I have a window unit you are welcome to borrow. Send me a PM if you want it.

[evelyn218]

Try Marc Anthony in Lady Lake for HVAC. He put a new unit in for us in one day. Great job. Very reasonable.

[fdpaq0580]

You mentioned that the unit is under warranty. I would call the Villages Warranty department if you are in a new home They could push the company to react a little different.

Check your warranty. It might say " fix or replace". If they ( contractor ) can't fix it, for whatever reason, in a reasonable time frame, they may be required to replace it with a new one. New units are being installed all over. They are available somewhere.

[Stu from NYC]

Check your warranty. It might say " fix or replace". If they ( contractor ) can't fix it, for whatever reason, in a reasonable time frame, they may be required to replace it with a new one. New units are being installed all over. They are available somewhere.

Do not understand why village warranty dept cannot help you.

Villages building 300 plus homes a month all with A/C. They should have a lot of clout.

[paulajr]

I hate to be the bearer of bad news but…
We are involved in a renovation to make a standing building into a church. We have been told that the AC manufacturers are at a standstill..because they are being told that the “Green” rules are changing daily..so many have stopped production as they don’t want to be stuck with equipment that doesn’t pass the “green” rules. 😡


We now will be going on 4 weeks with no air conditioning in our home. Needless to say, a horrible situation. We hear from the AC installer and AC manufacturer that the part is a supply chain issue, and this backordered part could take "we do not know how long".
Portable unit we purchased is not helping much at all. No answers and nowhere to go from here. Beyond the point of screaming!

[mrkorn12@aol.com]

Good Guys Air Conditioning & Heating—Michael Labanz (Owner and Technician). Cell: (352) 805 – 0035. Just want to let Villagers know that Mike helped us out on a Sunday evening, when the next day was Memorial Day. Our A/C was not working. I left a message for Mike. He called back within ½ hour, and was here within ½ hour after that. He replaced the broken part, checked the Freon gas via BTU measurement, and made sure everything was in good working order. A/C is working great. He will be back next week to install a new Honeywell “Smart” WiFi thermostat. Mike is an honest and very knowledgeable fellow.

[retiredguy123]

Do not understand why village warranty dept cannot help you.

Villages building 300 plus homes a month all with A/C. They should have a lot of clout.
It sounds like the OP has a Trane unit. I think The Villages has been installing Carrier units for many years in their new houses. That is good reason to replace any old HVAC unit with the standard Villages product, Carrier. I don't have anything against Trane, but I believe you will have better parts availability for repairs if you have a Carrier system.

[blueash]

I hate to be the bearer of bad news but…
We are involved in a renovation to make a standing building into a church. We have been told that the AC manufacturers are at a standstill..because they are being told that the “Green” rules are changing daily..so many have stopped production as they don’t want to be stuck with equipment that doesn’t pass the “green” rules. 😡


Really?? You mean all those new buildings going up in the Villages and throughout the country don't have A/C? You mean there are new "green" rules that would stop an installation next week or next month? Or perhaps you are being conned by someone with an agenda, or we are. Google does not seem to know about companies stopping production because of this worry.

There is a shortage of parts and materials that began with the pandemic. That shortage is not because of environmental protection. It has nothing at all to due with "green" unless you mean money.

[DonnaNi4os]

I had basically no air conditioning for the heat wave at the end of June and well into July. Sun Kool came every so many months to service my unit since I purchased my new home almost five years ago. For about a year and a half I complained that my thermostat’s set temperature was never achieved until late evening. I was told that I would never get it to the set temp in extreme heat….BS! So when my thermostat that was set at 74 slowly climbed from 76 to 82 I demanded a service call. Mind you, parts AND labor were still under warranty. First I was told they were going to replace the capacitor and add Pureon, aka Freon. Still no help and in one week I had so many SunKool trucks in front of my house that I think my neighbors must have thought I was having an affair! Only kidding. Finally a “field manager” came and determined that I needed a new compressor. Of course this was the Friday before 4th of July. I was assured it would be ordered that day and it would arrive and be installed on Tuesday. Meanwhile I purchased a portable unit as SK had none to loan out. I laughed when one man put me on hold to see if there was one in the “basement”. Geez! They did finally get one to me and it was missing parts and taped together. Finally the day came on a Thursday when my compressor was ready to be installed. As the installer was charging it with Pureon, I stood in the kitchen with my hand reaching up to the vent. No cold air was coming out. We waited, still no cold air. The installer came back into my house and announced that, although it doesn’t happen often, the “new” compressor was defective. I literally wanted to cry. They had no idea where they would get another or how long it would take. Frustrated and angry as I watched my poor dog panting, I called Carrier and asked to speak with someone in customer service. I told my story of woe to a very kind woman who said in disbelief that she was so sorry for all I endured. She was going to connect me with someone who could help me. I spoke with a gentleman who told me that my experience was unacceptable and that he was going to make it right. Within an hour I received a call from SunKool saying that a compressor was located in Louisiana and was being driven to The Villages, it would be installed in the morning. Miracle of miracles, the installer came back with a box containing a NEW compressor. Within an hour my inside temperature when from 86 to 74. This is my story of being without ac in the summer in FL. My heart goes out to you. I know exactly how frustrated and helpless you are feeling. If you haven’t called the manufacturer yet, I urge you to do so. I do hope you are back to cool very soon.

[worahm]

If I needed a new HVAC system, I would buy a Carrier unit from Munn's, and not one of those fancy multi-speed compressor units. I don't think you would experience this situation. Even if a part was backordered, I think Munn's would exchange the part from another unit to get it fixed. Using a large company and standard equipment is the best way to prevent long outages.

Ten years ago, I had a Carrier Xfinity, heat pump with a staged compressor installed by Summa AC and have not had one minute trouble with it.

I am able to control the humidity at 50%, independent of the temperature and find that a summer time setting of 78° at 50% humidity is very comfortable.

The unit runs as a 1 ton unit 84% of the time and a 4 ton unit when needed.

The staged unit saved me $65.00 a month on my electric bill (on average) over the previous year.

Big does not make a dealer better. Well trained, knowledgeable technicians and customer service are key.

[collector0915]

We can feel for your frustration. We are now on seven weeks without a working refrigerator. Numerous calls to Costco, Whirlpool and Fields Appliance Service for warranty work have brought lots of sympathy but no results. Finally, today, Whirlpool determined that we need a new refrigerator. When? Maybe five to seven working days but no guarantee. We continue to be using coolers in a losing effort to keep perishables cold. Bottom line- customer service is not what it used to be. The human element is missing, and the electronic age has left us high, dry and hot under the collar and elsewhere.

[DonnaNi4os]

If I needed a new HVAC system, I would buy a Carrier unit from Munn's, and not one of those fancy multi-speed compressor units. I don't think you would experience this situation. Even if a part was backordered, I think Munn's would exchange the part from another unit to get it fixed. Using a large company and standard equipment is the best way to prevent long outages.

I you read on you will see my long post regarding my experience using SunKool, having a contract with them, and having my Carrier unit, less than 5 years old go out…for weeks. You would think that using the installer would fix it in a speedy manner. Life as we knew it as changed.

[ithos]

For anything other than a compressor there should be a work around.

[DonnaNi4os]

Try encouraging your AC company to replace the entire unit until the “supply chain issue” is resolved.

Oh believe me I tried that when mine was out. Try as I might, they refused to put in a new unit and mine was still under warranty for parts and labor.

[Stu from NYC]

It sounds like the OP has a Trane unit. I think The Villages has been installing Carrier units for many years in their new houses. That is good reason to replace any old HVAC unit with the standard Villages product, Carrier. I don't have anything against Trane, but I believe you will have better parts availability for repairs if you have a Carrier system.

Seems to be a new home though under warranty

[Michael G.]

For about a year and a half I complained that my thermostat’s set temperature was never achieved until late evening. I was told that I would never get it to the set temp in extreme heat….BS! So when my thermostat that was set at 74 slowly climbed from 76 to 82 I demanded a service call. .


I read not so long ago that when temps climb to 95 degrees outside, no A/C unit
will cool any house at 75 degrees, or 20 degrees cooler then the outside.
That is apparently the maximum cooling for any size unit.

Don't how true that is, maybe someone here can verify this.

[ronda]

We now will be going on 4 weeks with no air conditioning in our home. Needless to say, a horrible situation. We hear from the AC installer and AC manufacturer that the part is a supply chain issue, and this backordered part could take "we do not know how long".
Portable unit we purchased is not helping much at all. No answers and nowhere to go from here. Beyond the point of screaming!

Not sure what part it is and how complex the replacement is. But if It were me I would find out, and see about getting something on ebay, or even used and understand the difficulty of replacing the part. If something I felt comfortable doing, i'd replacie it myself, or getting someone to do it; at least as a temporary fix.

[mrf0151]

I would call other large a/c contractors here, some of them may stock parts
You should ask the manufacturer, too take the part out of a new unit
Good ideas but have done all of that with no success.

[mrf0151]

I you read on you will see my long post regarding my experience using SunKool, having a contract with them, and having my Carrier unit, less than 5 years old go out…for weeks. You would think that using the installer would fix it in a speedy manner. Life as we knew it as changed.
So, with all that said, it appears that Carrier and Munns are not the answer.

[Tvflguy]

Good ideas but have done all of that with no success.

I just happened upon this Thread. May I ask or confirm. You ARE in The Villages and the A/C system is one year old? Is your home new and one year old? What is the “part” that is faulty? Who is the company servicing the unit? I am probably missing something here…. I find it hard to comprehend an A/C outage this serious.
Update from me. I was sure it was ME, not understanding or missing something. The OP seemed to be quite vague on facts. I went back and read all the OPs posts. A lot does not make sense to me. I’m beginning to be a sceptic on this one…. If this happened to me all holy hell would break loose… would not rest until it’s corrected.

[EdFNJ]

I went back and read all the OPs posts. A lot does not make sense to me. I’m beginning to be a sceptic on this one…. If this happened to me all holy hell would break loose… would not rest until it’s corrected. Agreed, and the strangest part (no pun intended) is s/he has yet to post the part and part number and model of system that is so hard to find after being asked about 8x in this topic seemingly avoiding everyone who MIGHT JUST POSSIBLY be able to help.

[JMintzer]

Agreed, and the strangest part (no pun intended) is s/he has yet to post the part and part number and model of system that is so hard to find after being asked about 8x in this topic seemingly avoiding everyone who MIGHT JUST POSSIBLY be able to help.

Could it be that they don't know the part number?

Maybe they were just told "we need a part that's on back order"...

[Tvflguy]

Could it be that they don't know the part number?

Maybe they were just told "we need a part that's on back order"...

Sorry, any normal customer, IMO, would get the details, ask questions, and use that info to escalate. Something smells on this one, and not just the apparent sweat from the OP. I do hope that I’m wrong but (for most TOTVrs) wouldn’t YOU do everything and anything to rectify your A/C issue? Including reaching out here with specific details??? Would YOU endure one month of no A/C in the hottest weather here? Really…. Again I hope I’m wrong, but.

[mrf0151]

Seems to be a new home though under warranty
No it is a one yr old ac system. Home built in 2005. Also, I am hearing Carrier is having same issues with parts on dual speed units. It is all about the computer boards. Much the same as the auto industry.

[Sandy and Ed]

Our system is only a year old. Still under warranty for years to come. One sure does not expect something like this with a brand new system.
A considerate repair service might at least install a temporary fix (cannibalize another broken one)

[ithos]

There are temporary solutions but would void the warranty unless the installing company performed it. A large AC company probably would not attempt it.

This does seem to be a common problem with Carrier based on a HVAC chat room. I would look high and low to buy another board. Even if they would not install it at least you would have a backup in case of another failure or a lightning strike.

[riley2011]

I bet your glad you bought a Trane?

Our Trane recently died after 19 years.
Try Marc Antony.
They wouldn’t leave you hanging for this long.

[greenrzilla]

Who is this company. I'd like to know so I don't get involve with them

[fdpaq0580]

No it is a one yr old ac system. Home built in 2005. Also, I am hearing Carrier is having same issues with parts on dual speed units. It is all about the computer boards. Much the same as the auto industry.

Get creative? " jury rig " something that will work untill the correct part is available.
Or,
( I can't believe I am suggesting this as an option ) lawsuit!? Check with an attorney. Your AC doesn't work and is under warranty. They can't/won't fix it, why shouldn't concern you. If they can't fix it for any reason they should replace it.

[fdpaq0580]

There are temporary solutions but would void the warranty unless the installing company performed it. A large AC company probably would not attempt it.

This does seem to be a common problem with Carrier based on a HVAC chat room. I would look high and low to buy another board. Even if they would not install it at least you would have a backup in case of another failure or a lightning strike.

Warranty? The warranty is proving to be useless to OP. Money wasted or stolen if the warranty co can't/won't get it fixed and won't have it replaced.

[Tvflguy]

As I mentioned in a prior post, if this debacle happened to us I would be all over Trane and the repair firm.

I would be in constant comms with Trane Corp. 800 945 5884. No reason why this issue is such an issue.

Second I listen to a NewsTalk radio station from Orlando WDBO. They had a weekly program hosted and sponsored by Pro-Tech Service Co.They specialize in Trane. Very respected and solid company. I would call them and explain your issue. I’m certain that they would be a good resource to assist. 407 378 1305. Talk to Hector, a Manager there. Or Tom Nixon, owner.

[fdpaq0580]

As I mentioned in a prior post, if this debacle happened to us I would be all over Trane and the repair firm.

I would be in constant comms with Trane Corp. 800 945 5884. No reason why this issue is such an issue.

Second I listen to a NewsTalk radio station from Orlando WDBO. They had a weekly program hosted and sponsored by Pro-Tech Service Co.They specialize in Trane. Very respected and solid company. I would call them and explain your issue. I’m certain that they would be a good resource to assist. 407 378 1305. Talk to Hector, a Manager there. Or Tom Nixon, owner.

Good suggestion.

[ithos]

This is very good post to learn from. As technology improves for better performance and efficiency, the designs are more complex and newer thus more ways to fail.

I will do thorough research on reliability of any new system next time my AC is replaced. Maybe even buy a spare part or two.

Keep in mind that R410A is being phased out so that should make your next AC replacement decision even more difficult.

[moerman]

I bet your glad you bought a Trane?
Our Trane is 18 yrs old & still running ‘like a train’

[midiwiz]

We now will be going on 4 weeks with no air conditioning in our home. Needless to say, a horrible situation. We hear from the AC installer and AC manufacturer that the part is a supply chain issue, and this backordered part could take "we do not know how long".
Portable unit we purchased is not helping much at all. No answers and nowhere to go from here. Beyond the point of screaming!

seems to me that (not knowing if this is stick or stucco build) that 3-4 weeks with no air I'd go buy another unit and have it put in. Because the amount of damage you are risking will cost far more to remove than just forking out for a replacement unit.

[retiredguy123]

No it is a one yr old ac system. Home built in 2005. Also, I am hearing Carrier is having same issues with parts on dual speed units. It is all about the computer boards. Much the same as the auto industry.
See Post No. 8. It is unfortunate that the OP purchased a two speed compressor unit. Almost every new HVAC unit installed in The Villages is a single stage, one speed compressor unit. The builder installs hundreds of single stage Carrier units every year. Whenever I buy anything for my house that I need to depend on, I go with the standard, tried and true product. This applies to HVAC systems, water heaters, appliances, roofing, etc. A dual stage compressor costs more to purchase, is not more reliable, and really doesn't save very much, if anything, on electricity. And, I doubt that you would be waiting weeks for a replacement part for a single stage unit.

[paulajr]

Oh ok ..I guess facts from Sumter County don’t matter ..


Really?? You mean all those new buildings going up in the Villages and throughout the country don't have A/C? You mean there are new "green" rules that would stop an installation next week or next month? Or perhaps you are being conned by someone with an agenda, or we are. Google does not seem to know about companies stopping production because of this worry.

There is a shortage of parts and materials that began with the pandemic. That shortage is not because of environmental protection. It has nothing at all to due with "green" unless you mean money.

[Stu from NYC]

Oh ok ..I guess facts from Sumter County don’t matter ..

You want to explain?

[OhioBuckeye]

But very expensive, so watch who you buy it off of!

[bark4me]

If it a new home I would demand the warranty company to put you in one of their rentals

[retiredguy123]

Note that, staring in January, 2023, all HVAC units installed in the southern states must have a minimum SEER efficiency rating of 15. The current requirement is SEER 14. So, if you are buying a new unit this year, the contractor may want to sell you an SEER 14 unit because he cannot sell it next year. Personally, I would insist on the SEER 15 unit to avoid buying an obsolete unit. But, if you want a bargain, you should be able to get a large discount on any SEER 14 units that are in stock. Typically, a higher SEER rating is achieved by making the condenser unit (outside unit) larger with more coil and fin surface area for better heat transfer.

[Speedie]

We now will be going on 4 weeks with no air conditioning in our home. Needless to say, a horrible situation. We hear from the AC installer and AC manufacturer that the part is a supply chain issue, and this backordered part could take "we do not know how long".
Portable unit we purchased is not helping much at all. No answers and nowhere to go from here. Beyond the point of screaming!

Have a contractor install a new outside compressor unit. Should be easy drop in replacement

Good contractor should fight with mfg for warrenty replacement since parts not available to repair

[retiredguy123]

Have a contractor install a new outside compressor unit. Should be easy drop in replacement

Good contractor should fight with mfg for warrenty replacement since parts not available to repair
Not exactly. That would be more than half of the cost of the entire system, and a complete recharging of the refrigerant. The compressor motor alone costs more than $1,000.

[fdpaq0580]

Not exactly. That would be more than half of the cost of the entire system, and a complete recharging of the refrigerant. The compressor motor alone costs more than $1,000.

If that is what it takes to get up and running, then the warranty co should cover the cost of replacement .... If they are a reputable company.

[retiredguy123]

If that is what it takes to get up and running, then the warranty co should cover the cost of replacement .... If they are a reputable company.
It sounds like the warranty is through the manufacturer, Trane, and they have a defective part issue. I agree that they should honor the warranty, but if they need to replace hundreds of units around the world, they are probably not going to do it. A local contractor would have no influence over a major manufacturer like Trane.

[fdpaq0580]

It sounds like the warranty is through the manufacturer, Trane, and they have a defective part issue. I agree that they should honor the warranty, but if they need to replace hundreds of units around the world, they are probably not going to do it. A local contractor would have no influence over a major manufacturer like Trane.

Sounds like Trane doesn't stand behind their product.

[mlmarr]

how awful!! that is a serious health issue when the heat/humidity rise. we use munn's, they come out the same day. good luck

parts waiting for ... will be a issue for a long time to come.. for anything .. and everything all comes via boat from China .. boats are sitting ..

[gigberk]

I have a portable ac unit that exhausts to the outside. I have a hose and plywood panel to fit a window. I will be glad to lend it to you if you think it will help. It works very well.
gigberk@gmail.com or text me at 804-387-6211
PS I'm in the villgae of Charlotte. Gig

[worahm]

I have been waiting for a new Kitchen Aid or GE refrigerator for nearly a year after my top of the line, six year old Whirlpool refrigerator compressor failed. I purchased a no name refrigerator they had in the warehouse for $400.00 to hold me over until a new Kitchen Aid or GE are available. As of last week, Lowes and Home Depot are not taking refrigerator orders and have no idea when either brand will be available.

[blueash]

parts waiting for ... will be a issue for a long time to come.. for anything .. and everything all comes via boat from China .. boats are sitting ..

And once again we have bad information on this website. The backlog of ships has been reduced to almost nothing. Ships are not significantly waiting to be unloaded anymore. There is still a slowdown with truckers getting goods inland.
Access Denied (https://www.cnbc.com/2022/07/22/west-coast-ports-reduce-idling-vessels-as-container-supply-increases.html)
Port of Los Angeles Breaks Another Cargo Record in July | News | Port of Los Angeles (https://www.portoflosangeles.org/references/news_081722_july_cargo)

Just because something was true months ago does not mean the situation has not improved. In the case of ship unloading the improvement has been dramatic

[OrangeBlossomBaby]

I have been waiting for a new Kitchen Aid or GE refrigerator for nearly a year after my top of the line, six year old Whirlpool refrigerator compressor failed. I purchased a no name refrigerator they had in the warehouse for $400.00 to hold me over until a new Kitchen Aid or GE are available. As of last week, Lowes and Home Depot are not taking refrigerator orders and have no idea when either brand will be available.

I think Lowes and Home Depot were lying to you.

I just started the process of ordering an entire kitchen-appliance bundle, and the estimated delivery time is September 8, and they're accepting the order if I click the button.

[ithos]

And once again we have bad information on this website. The backlog of ships has been reduced to almost nothing. Ships are not significantly waiting to be unloaded anymore. There is still a slowdown with truckers getting goods inland.
Access Denied (https://www.cnbc.com/2022/07/22/west-coast-ports-reduce-idling-vessels-as-container-supply-increases.html)
Port of Los Angeles Breaks Another Cargo Record in July | News | Port of Los Angeles (https://www.portoflosangeles.org/references/news_081722_july_cargo)

Just because something was true months ago does not mean the situation has not improved. In the case of ship unloading the improvement has been dramatic

There still are supply chain issues from Communist China.

More than two years later, the country’s ongoing controls are still weighing down its economy and stalling global supply chains.
How China’s strict Covid policies led to supply chain bottlenecks

Access Denied (https://www.cnbc.com/2022/08/19/how-chinas-covid-policies-lead-to-hampered-supply-chains-higher-inflation.html)

[retiredguy123]

I have been waiting for a new Kitchen Aid or GE refrigerator for nearly a year after my top of the line, six year old Whirlpool refrigerator compressor failed. I purchased a no name refrigerator they had in the warehouse for $400.00 to hold me over until a new Kitchen Aid or GE are available. As of last week, Lowes and Home Depot are not taking refrigerator orders and have no idea when either brand will be available.
Why not just buy what is available at the time? I don't know what you ordered, but do you really think that a 5-door refrigerator with a TV screen will make you happier than a 3-door one? Waiting a year for a refrigerator? I would never do that.

[Stu from NYC]

And once again we have bad information on this website. The backlog of ships has been reduced to almost nothing. Ships are not significantly waiting to be unloaded anymore. There is still a slowdown with truckers getting goods inland.
Access Denied (https://www.cnbc.com/2022/07/22/west-coast-ports-reduce-idling-vessels-as-container-supply-increases.html)
Port of Los Angeles Breaks Another Cargo Record in July | News | Port of Los Angeles (https://www.portoflosangeles.org/references/news_081722_july_cargo)

Just because something was true months ago does not mean the situation has not improved. In the case of ship unloading the improvement has been dramatic

Ocean freight costs are coming down dramatically, wonder why the media ignores this.

[Keefelane66]

I think Lowes and Home Depot were lying to you.

I just started the process of ordering an entire kitchen-appliance bundle, and the estimated delivery time is September 8, and they're accepting the order if I click the button.
I think some people just like to make stuff up.

[mrf0151]

All air conditioners operate in the same way and parts from another unit, even a used one or one by a different manufacturer can be adapted for a temporary repair. We had the same problem with the parts chain when the motor in our air conditioner failed in March. Superior Air "borrowed" the motor from another unit it had in stock and installed it as a temporary fix until the new motor from the factory arrived.

The "borrowed" motor could not be the permanent fix as the manufacturer insists that the replacement motor come directly from the factory as it records the serial number for warranty purposes.
Not in our case with the special part. Manufacturer dealers nationwide do not have it. Have to wait, but there is an end date.

[mrf0151]

I just happened upon this Thread. May I ask or confirm. You ARE in The Villages and the A/C system is one year old? Is your home new and one year old? What is the “part” that is faulty? Who is the company servicing the unit? I am probably missing something here…. I find it hard to comprehend an A/C outage this serious.
Update from me. I was sure it was ME, not understanding or missing something. The OP seemed to be quite vague on facts. I went back and read all the OPs posts. A lot does not make sense to me. I’m beginning to be a sceptic on this one…. If this happened to me all holy hell would break loose… would not rest until it’s corrected.
Computer board that is made overseas. No MFG dealer/supply houses have it period. All part of this wonderful world we started to live in 2021 with supply chain issues. There is an end date thank God.

[mrf0151]

As I mentioned in a prior post, if this debacle happened to us I would be all over Trane and the repair firm.

I would be in constant comms with Trane Corp. 800 945 5884. No reason why this issue is such an issue.

Second I listen to a NewsTalk radio station from Orlando WDBO. They had a weekly program hosted and sponsored by Pro-Tech Service Co.They specialize in Trane. Very respected and solid company. I would call them and explain your issue. I’m certain that they would be a good resource to assist. 407 378 1305. Talk to Hector, a Manager there. Or Tom Nixon, owner.
Never said it was Trane or Carrier or American Standard or Lenox etc etc or who the dealer is. Would not be fair throw them under the bus at this point in time. Part is coming. This supply chain thing is just a bitch once it affects YOU.

[Keefelane66]

Never said it was Trane or Carrier or American Standard or Lenox etc etc or who the dealer is. Would not be fair throw them under the bus at this point in time. Part is coming. This supply chain thing is just a bitch once it affects YOU.
On 7-3-2022 you posted you had your a/c unit recently replaced with a Trane by DeSantis

[Tvflguy]

Never said it was Trane or Carrier or American Standard or Lenox etc etc or who the dealer is. Would not be fair throw them under the bus at this point in time. Part is coming. This supply chain thing is just a bitch once it affects YOU.

Must say that I’m questioning this whole matter. You seem to be quite calm about this. I would be LIVID three weeks ago. Why not name the brand? Why not insist that they remove the faulty board from a new, uninstalled unit. What is it now, over a month with no A/C. For you??? Something kinda smells here. Hope I’m wrong but something simply does not line up to reality.

[Michael G.]

Must say that I’m questioning this whole matter. You seem to be quite calm about this. I would be LIVID three weeks ago. Why not name the brand? Why not insist that they remove the faulty board from a new, uninstalled unit. What is it now, over a month with no A/C. For you??? Something kinda smells here. Hope I’m wrong but something simply does not line up to reality.

Part of me says I agree.
Who would even let their neighbor go without AC??

[Tvflguy]

Part of me says I agree.
Who would even let their neighbor go without AC??

You bet. This person, the OP, never reached out to us TOTV folks. And vague on any facts.

I have a feeling that we’re all being played…. The OP either is the most patient person ever, very naive, very unlucky and understanding, or chuckling while we are wasting time trying to help them — being good helpful neighbors. I’ve had it…

[retiredguy123]

Must say that I’m questioning this whole matter. You seem to be quite calm about this. I would be LIVID three weeks ago. Why not name the brand? Why not insist that they remove the faulty board from a new, uninstalled unit. What is it now, over a month with no A/C. For you??? Something kinda smells here. Hope I’m wrong but something simply does not line up to reality.
The part may be unique to a dual speed compressor, which is rare, so they may not have an uninstalled unit. That is why you should never buy a non-standard product when you need it to provide dependable service.

[NoMoSno]

The part may be unique to a dual speed compressor, which is rare, so they may not have an uninstalled unit. That is why you should never buy a non-standard product when you need it to provide dependable service.
2-stage compressors are not rare.
Chuck Farrell installations are predominately 2-stage.
He would have got the unit up and running no problem.

[ithos]

I have no doubt that the part is not available (at retail price) through the manufacturer right now. I understand not wanting to flame the installer on TOTV because it doesn't serve their interest to aggravate them and would not solve the issue.

But I would be interested in the manufacturer and model number as this may help others who may be deciding to replace their AC or have that exact model. I know if I did I would order a spare.

If it was out of warranty, I would put soft start on it(if possible) and bypass the board and just run the larger stage until the part came in. The important cutout safeties are still in the circuit.

[retiredguy123]

2-stage compressors are not rare.
Chuck Farrell installations are predominately 2-stage.
He would have got the unit up and running no problem.
It is a fact that the vast majority of condenser units in The Villages have single stage compressors, and many of the parts are universal parts, which makes it much easier to locate a part and repair the unit. But, a lot of the parts used in dual stage compressors are proprietary, and they can only be purchased from the compressor manufacturer. I suspect that is why the OP cannot get his system repaired. Also, dual stage compressors are more suitable for use in multi-story houses where there are two thermostats and two or more cooling zones. And, they are more expensive, so they are more advantageous where electricity rates are higher than in The Villages. I would not recommend buying a dual or variable speed compressor for a one story, single zone house in The Villages.

[NoMoSno]

It is a fact that the vast majority of condenser units in The Villages have single stage compressors, and many of the parts are universal parts, which makes it much easier to locate a part and repair the unit. But, a lot of the parts used in dual stage compressors are proprietary, and they can only be purchased from the compressor manufacturer. I suspect that is why the OP cannot get his system repaired. Also, dual stage compressors are more suitable for use in multi-story houses where there are two thermostats and two or more cooling zones. And, they are more expensive, so they are more advantageous where electricity rates are higher than in The Villages. I would not recommend buying a dual or variable speed compressor for a one story, single zone house in The Villages.
Since the OP has not stated the type or brand he has we can only speculate. Your knowledge and reasoning for using a 2-stage or variable compressors is flawed. I'll take my recommendations from an AC expert.

[retiredguy123]

Since the OP has not stated the type or brand he has we can only speculate. Your knowledge and reasoning for using a 2-stage or variable compressors is flawed. I'll take my recommendations from an AC expert.
The OP did say that he has a two speed Trane compressor. See Posts 73 and 108.

[NoMoSno]

The OP did say that he has a two speed Trane compressor. See Posts 73 and 108.
This is his post #107:

"Never said it was Trane or Carrier or American Standard or Lenox etc etc or who the dealer is. Would not be fair throw them under the bus at this point in time. Part is coming. This supply chain thing is just a bitch once it affects YOU."

Regardless the dealer should have units to swipe parts from.

[retiredguy123]

This is his post #107:

"Never said it was Trane or Carrier or American Standard or Lenox etc etc or who the dealer is. Would not be fair throw them under the bus at this point in time. Part is coming. This supply chain thing is just a bitch once it affects YOU."

Regardless the dealer should have units to swipe parts from.
On July 3, on another thread, The OP posted,

"We just recently replaced our whole HVAC system with the new Trane XV outside unit and then the Trane compatible air handler inside unit."

The Trane XV model is a high end, multi-speed compressor unit. He also said that the unit needs a computer board, which sounds like a proprietary part that cannot be purchased from anyone except the manufacturer. I doubt that any HVAC company would have one of these top-of-the-line models sitting around and available to swap out a computer board, because most people do not buy these expensive units. It is probably a special order. Hence, he needs to wait for the part.

[fdpaq0580]

On July 3, on another thread, The OP posted,

"We just recently replaced our whole HVAC system with the new Trane XV outside unit and then the Trane compatible air handler inside unit."

The Trane XV model is a high end, multi-speed compressor unit. He also said that the unit needs a computer board, which sounds like a proprietary part that cannot be purchased from anyone except the manufacturer. I doubt that any HVAC company would have one of these top-of-the-line models sitting around and available to swap out a computer board, because most people do not buy these expensive units. It is probably a special order. Hence, he needs to wait for the part.

Sorry, but to me that sounds even worse. Your high-end customers get hung out to dry when they have a, very likely well known, problem. Bet they were made to feel special when being sold on the fancy expensive unit. No excuses when a little extra time, effort and money could have gotten the part or replaced the unit temporarily with a basic model so they wouldn't have to "sweat it out" for so long. What is customer relations worth? What is good will worth? What is your corporate image worth?

[NoMoSno]

On July 3, on another thread, The OP posted,

"We just recently replaced our whole HVAC system with the new Trane XV outside unit and then the Trane compatible air handler inside unit."

The Trane XV model is a high end, multi-speed compressor unit. He also said that the unit needs a computer board, which sounds like a proprietary part that cannot be purchased from anyone except the manufacturer. I doubt that any HVAC company would have one of these top-of-the-line models sitting around and available to swap out a computer board, because most people do not buy these expensive units. It is probably a special order. Hence, he needs to wait for the part.
Understand now. Was not following his other thread.

[rjm1cc]

When I took my pre settlement walk through the motor in the A/C broke. A replacement motor was obtained from another unit in a home under construction. Maybe your vendor can take the part from a new unit to repair yours.

[Mrs.Guy]

When I took my pre settlement walk through the motor in the A/C broke. A replacement motor was obtained from another unit in a home under construction. Maybe your vendor can take the part from a new unit to repair yours.

:1rotfl::1rotfl::1rotfl: Didn't read much of the thread.....did you? :(

[Decadeofdave]

You need to call around, see if another contractor can help you. $80 service call is worth getting a second opinion

[Mrs.Guy]

You need to call around, see if another contractor can help you. $80 service call is worth getting a second opinion

See post #123 :rolleyes:

[EdFNJ]

Agreed, and the strangest part (no pun intended) is s/he has yet to post the part and part number and model of system that is so hard to find after being asked about 8x in this topic seemingly avoiding everyone who MIGHT JUST POSSIBLY be able to help.

Could it be that they don't know the part number?

Maybe they were just told "we need a part that's on back order"... Sorry, but that's why God invented the mouth. If I was told I had to wait for months or weeks for any part, especially for a not functioning A/C in Florida my first question would be "WHAT PART ARE YOU LOOKING FOR?" I believe I would be entitled to know even if I had to pay for it myself. ;) WORST CASE s/he wouldn't be able to locate it best case they might or someone here might be able to help..

[mrf0151]

Found it on Ebay!! Up and running!! Feels so good now!!! Maybe new part will show up someday.....Thanks for following along

Used: An item that has been used previously. The item may have some signs of cosmetic wear
Voltage:
208-230 V
Compatible Model:
DRV02058 DRIVE; VARIABLE SPEED Part Number: DRV02058
Features:
Variable
MPN:
D157675G04

[asianthree]

Found it on Ebay!! Up and running!! Feels so good now!!! Maybe new part will show up someday.....Thanks for following along

Used: An item that has been used previously. The item may have some signs of cosmetic wear
Voltage:
208-230 V
Compatible Model:
DRV02058 DRIVE; VARIABLE SPEED Part Number: DRV02058
Features:
Variable
MPN:
D157675G04

So happy for you….good job finding the part

[Tvflguy]

So happy for you….good job finding the part

… more than ONE month after posting their saga, with vague info provided for TOTVrs to possible help. OMG. Glad you’re running but you apparently made it worse for yourself….

[mrf0151]

… more than ONE month after posting their saga, with vague info provided for TOTVrs to possible help. OMG. Glad you’re running but you apparently made it worse for yourself….
You're not following...original post date 8-29-22. Lighten up

[Tyrone Shoelaces]

We now will be going on 4 weeks with no air conditioning in our home. Needless to say, a horrible situation. We hear from the AC installer and AC manufacturer that the part is a supply chain issue, and this backordered part could take "we do not know how long".
Portable unit we purchased is not helping much at all. No answers and nowhere to go from here. Beyond the point of screaming!
I bought the 10 year extended warranty.
We all know what happened to Frank DeSantis.
I'm 5 years in and I just hope they honor that warranty if needed.

[mrf0151]

I bought the 10 year extended warranty.
We all know what happened to Frank DeSantis.
I'm 5 years in and I just hope they honor that warranty if needed.
If your warranty is through JB then you will be good. Several AC dealers in area sell that one. Mine was included with install.

[New Englander]

Found it on Ebay!! Up and running!! Feels so good now!!! Maybe new part will show up someday.....Thanks for following along

Used: An item that has been used previously. The item may have some signs of cosmetic wear
Voltage:
208-230 V
Compatible Model:
DRV02058 DRIVE; VARIABLE SPEED Part Number: DRV02058
Features:
Variable
MPN:
D157675G04

Glad you found it. What did the part cost?

[mrf0151]

Glad you found it. What did the part cost?
Believe me when I say, "Cheap at any price"

[Stu from NYC]

Believe me when I say, "Cheap at any price"

Can understand that

[Stu from NYC]

Found it on Ebay!! Up and running!! Feels so good now!!! Maybe new part will show up someday.....Thanks for following along

Used: An item that has been used previously. The item may have some signs of cosmetic wear
Voltage:
208-230 V
Compatible Model:
DRV02058 DRIVE; VARIABLE SPEED Part Number: DRV02058
Features:
Variable
MPN:
D157675G04

Makes one wonder why the contractor could not have done the same

[retiredguy123]

Makes one wonder why the contractor could not have done the same
The contractor wasn't the one who was sweating.

[Tvflguy]

You're not following...original post date 8-29-22. Lighten up

Sorry, been reading the posts and got confused as to when… your first post stated going on 4 weeks…. Then about a week of posts. But you were very vague as to details so many here were left guessing. Could have helped.

Must say that it’s puzzling how this issue could have gone on soooo long. Glad you’re up for now, but….

[TerryCamlin]

Our system is only a year old. Still under warranty for years to come. One sure does not expect something like this with a brand new system.

Are you in a home that is one year old or is it just the AC is one year old? If it's a new home I would be very upset since they are putting new one's in DeLuna and every other project they are currently working on and they could easily swap yours out??

[ricthemic]

Hopefully you are monitoring the relative humidity in your home. Don’t let it get above 60% for long or you could get costly mold growth. It might be worth going to Lowel's one Home Depot and picking up a dehumidifier and running it until your A/C issue is resolved. Best of luck.

You maybe right but if so then every garage in Florida may have mold.

[Catalina36]

We now will be going on 4 weeks with no air conditioning in our home. Needless to say, a horrible situation. We hear from the AC installer and AC manufacturer that the part is a supply chain issue, and this backordered part could take "we do not know how long".
Portable unit we purchased is not helping much at all. No answers and nowhere to go from here. Beyond the point of screaming!

CAC Part??? Do You Know What it is you need???

[mrf0151]

CAC Part??? Do You Know What it is you need???
read back a few. it is up and running. I would close the post but there is no way to do that. This TOTV program is antiquated.