Tire Choice... been to this rodeo before

[goodoldan]

I recently got a tune-up (elsewhere) for my car that I purchased new in 2016, now with just over 50,000 miles on it and I'm thinking that it's a long-term "keeper" since it's been so trouble-free. I am VERY conscientious about maintenance, and decided that it was probably time to get the tires rotated again. I had the current tires (purchased online at Tire Rack, now with about 3.5 years/16K miles on them and wearing normally) installed at the Tire Choice store in Naples when I lived there and figured that the Tire Choice store here in The Villages would be a good place to have them rotated (and they might even do it for free because of the original tire installation at a Tire Choice store). No problems with the tires, ride, etc... just needed the routine front/back rotation and was too lazy to do it myself this time. So I made an appointment, and got right in... waiting while the work was done. Apparently because of the earlier tire installation at Tire Choice(?), there was no charge (or paperwork... red flag?) when I picked up the car. On the way home, I immediately noticed an odd vibration, and a loud "clunk" from the right front when I went over a bump, pulled into a driveway, etc. I called the Tire Choice store and told them about the problem, and they had me bring the car back the next morning. I arrived and waited while they took the car in. And then the typical "upsell" began. "Well, your car has 50,000 miles on it, and needs FOUR new struts". Amazing how four normally functioning struts can fail simultaneously like that during a simple tire rotation, and so conveniently while in their shop! I might be old, but I'm not stupid and have been to this rodeo before. I immediately asked for the keys to my car, left, and drove directly to the reliable, ethical mechanics at Accurso Auto. They pretty much called BS, too... I've got an appointment with them to evaluate the situation, inspect for any "sabotage", and make any needed repairs.

Stay far away from this place... your car or truck (and your wallet) will thank you.

[retiredguy123]

There are 3 Tire Choice stores in The Villages. It would be helpful if you specify the actual store you went to.

[jrref]

Well if you have been reading TOTV you would know to stay away from that repair center since this kind of a story has been written about here many, many times.

They are pretty famous for not doing the work you paid for.

One example was a guy went in for a tire rotation, marked the tires and found nothing was done.
Another tire rotation story, and I can't authenticate it was a guy went in for a tire rotation and they put on somone elses old tires that were the same brand and model then told them they needed new tires.
I also remember a story where someone went in for an oil change and found they didn't actually change the oil.

But then again, some have had a good experience there but many have not.

Update: these are reports from the location at the Colony location.

[retiredguy123]

Well if you have been reading TOTV you would know to stay away from that repair center since this kind of a story has been written about here many, many times.

They are pretty famous for not doing the work you paid for.

One example was a guy went in for a tire rotation, marked the tires and found nothing was done.
Another tire rotation story, and I can't authenticate it was a guy went in for a tire rotation and they put on somone elses old tires that were the same brand and model then told them they needed new tires.

But then again, some have had a good experience there but many have not.
Are you referring to all three stores? To be fair, I think complaints about a specific incident should include the specific Tire Choice location where it occurred.

[jrref]

Are you referring to all three stores? To be fair, I think complaints about a specific incident should include the specific Tire Choice location where it occurred.

You know you are right, sorry. I was referring to the store at Colony.

[Topspinmo]

I recently got a tune-up (elsewhere) for my car that I purchased new in 2016, now with just over 50,000 miles on it and I'm thinking that it's a long-term "keeper" since it's been so trouble-free. I am VERY conscientious about maintenance, and decided that it was probably time to get the tires rotated again. I had the current tires (purchased online at Tire Rack, now with about 3.5 years/16K miles on them and wearing normally) installed at the Tire Choice store in Naples when I lived there and figured that the Tire Choice store here in The Villages would be a good place to have them rotated (and they might even do it for free because of the original tire installation at a Tire Choice store). No problems with the tires, ride, etc... just needed the routine front/back rotation and was too lazy to do it myself this time. So I made an appointment, and got right in... waiting while the work was done. Apparently because of the earlier tire installation at Tire Choice(?), there was no charge (or paperwork... red flag?) when I picked up the car. On the way home, I immediately noticed an odd vibration, and a loud "clunk" from the right front when I went over a bump, pulled into a driveway, etc. I called the Tire Choice store and told them about the problem, and they had me bring the car back the next morning. I arrived and waited while they took the car in. And then the typical "upsell" began. "Well, your car has 50,000 miles on it, and needs FOUR new struts". Amazing how four normally functioning struts can fail simultaneously like that during a simple tire rotation, and so conveniently while in their shop! I might be old, but I'm not stupid and have been to this rodeo before. I immediately asked for the keys to my car, left, and drove directly to the reliable, ethical mechanics at Accurso Auto. They pretty much called BS, too... I've got an appointment with them to evaluate the situation, inspect for any "sabotage", and make any needed repairs.

Stay far away from this place... your car or truck (and your wallet) will thank you.


Why would 2016 car with 50K miles need tune up? Not 1965 mustang? Spark plugs last at minimum 100K plus miles unless un-forseen problem comes up? Now if you mean routine schedule manufactures recommendations based on conditions then ok. Like safety check see if any problems creeping up, annual stuff like oil change/filters, and periodic stuff based on thousands miles tire rotation and inspection valve lash clearance checked fluid changes like antifreeze, brake fluid, axle grease, power steering fluid ext… even some of those not required under normal conditions. I find Walmart, Sam’s club, and now Costco tires are about same price as online without hassle.

[HappyTraveler]

..... drove directly to the reliable, ethical mechanics at Accurso Auto.

Well, good luck with Accurso.

They were supposed to install (and I paid for!) a new alternator many months ago. Four months later, engine is making bad sounds, so I take it to them for diagnosis. Guess what? Bad alternator. I knew right then that a refurbished part had been installed originally. That's a fail...to put it nicely.

[Kingsport]

Buying tires online and taking your car to tire shop chains is a recipe for problems. There is no relationship with you. Their employees are just employees with no loyalty to you or the chain. Even local tire shops do not have the best mechanics. I recommend finding a private mechanic where the owner is on-site. They often sell tires, too. The owner tends to work on cars and have longer-term mechanics. You can find a good one on Talk of the Villages. I did after moving here and am happy. I agree. If you have a good car maintain it and keep it. I spend a little more with a local shop, but I believe it is worth it.

[WharfRat]

I recently got a tune-up (elsewhere) for my car that I purchased new in 2016, now with just over 50,000 miles on it and I'm thinking that it's a long-term "keeper" since it's been so trouble-free. I am VERY conscientious about maintenance, and decided that it was probably time to get the tires rotated again. I had the current tires (purchased online at Tire Rack, now with about 3.5 years/16K miles on them and wearing normally) installed at the Tire Choice store in Naples when I lived there and figured that the Tire Choice store here in The Villages would be a good place to have them rotated (and they might even do it for free because of the original tire installation at a Tire Choice store). No problems with the tires, ride, etc... just needed the routine front/back rotation and was too lazy to do it myself this time. So I made an appointment, and got right in... waiting while the work was done. Apparently because of the earlier tire installation at Tire Choice(?), there was no charge (or paperwork... red flag?) when I picked up the car. On the way home, I immediately noticed an odd vibration, and a loud "clunk" from the right front when I went over a bump, pulled into a driveway, etc. I called the Tire Choice store and told them about the problem, and they had me bring the car back the next morning. I arrived and waited while they took the car in. And then the typical "upsell" began. "Well, your car has 50,000 miles on it, and needs FOUR new struts". Amazing how four normally functioning struts can fail simultaneously like that during a simple tire rotation, and so conveniently while in their shop! I might be old, but I'm not stupid and have been to this rodeo before. I immediately asked for the keys to my car, left, and drove directly to the reliable, ethical mechanics at Accurso Auto. They pretty much called BS, too... I've got an appointment with them to evaluate the situation, inspect for any "sabotage", and make any needed repairs.

Stay far away from this place... your car or truck (and your wallet) will thank you.

Thanks for the heads up about Tire Choice. Your post triggers a previous experience that I had with Accurso. Accurso serviced our cars by appointment for several years when we first moved to TV. I was always satisfied and became a loyal customer.

One morning I was out and about and decided I had time and could use an oil change. So I stopped in to Accurso, asked the man at the counter if the oil could be changed while I wait and was told I had to make an appointment. So I asked for an appointment and was told there were no appointments available that day. Strange, because it was morning, there were no cars out front and the shop did not seem busy at the time.

I politely pressed the man at the counter referencing my previous history with the shop, how much I would appreciate him accommodating me this one time on short notice, and his curt response left me feeling both slighted and dismissed. He just couldn’t find a way to make a one-time exception to the appointment only policy for a loyal customer and that bothered me. So I promptly took my business elsewhere and have never been back. The experience reminded me that loyalty is not always rewarded. :)

[bark4me]

I recently got a tune-up (elsewhere) for my car that I purchased new in 2016, now with just over 50,000 miles on it and I'm thinking that it's a long-term "keeper" since it's been so trouble-free. I am VERY conscientious about maintenance, and decided that it was probably time to get the tires rotated again. I had the current tires (purchased online at Tire Rack, now with about 3.5 years/16K miles on them and wearing normally) installed at the Tire Choice store in Naples when I lived there and figured that the Tire Choice store here in The Villages would be a good place to have them rotated (and they might even do it for free because of the original tire installation at a Tire Choice store). No problems with the tires, ride, etc... just needed the routine front/back rotation and was too lazy to do it myself this time. So I made an appointment, and got right in... waiting while the work was done. Apparently because of the earlier tire installation at Tire Choice(?), there was no charge (or paperwork... red flag?) when I picked up the car. On the way home, I immediately noticed an odd vibration, and a loud "clunk" from the right front when I went over a bump, pulled into a driveway, etc. I called the Tire Choice store and told them about the problem, and they had me bring the car back the next morning. I arrived and waited while they took the car in. And then the typical "upsell" began. "Well, your car has 50,000 miles on it, and needs FOUR new struts". Amazing how four normally functioning struts can fail simultaneously like that during a simple tire rotation, and so conveniently while in their shop! I might be old, but I'm not stupid and have been to this rodeo before. I immediately asked for the keys to my car, left, and drove directly to the reliable, ethical mechanics at Accurso Auto. They pretty much called BS, too... I've got an appointment with them to evaluate the situation, inspect for any "sabotage", and make any needed repairs.

Stay far away from this place... your car or truck (and your wallet) will thank you.
Only get tires at tire stores. No other work hence the name. Tires plus!

[sowilts]

Costco is the best for tires. Use nitrogen and free rotating. Only sell premium tires.

[La lamy]

Tire Choice on 441 is just as bad.

[Mulliganguy]

All I’ve seen is negative comments about tires plus so how come their doors are still open?

[jrref]

All I’ve seen is negative comments about tires plus so how come their doors are still open?

The same reason why you see Frank Gay trucks criss-crossing the Villages all day long.

[polirudb]

Four things I have definitely learned from reading TOTV. 1) Do not use Tire Choice. 2) Do not buy from any Jenkins Auto Group dealership 3) Do not use Massey for pest, termite, or lawn, and 4) do not use Frank Gay Services.

[retiredguy123]

Four things I have definitely learned from reading TOTV. 1) Do not use Tire Choice. 2) Do not buy from any Jenkins Auto Group dealership 3) Do not use Massey for pest, termite, or lawn, and 4) do not use Frank Gay Services.
I have to disagree with you about Massey for termite control. Their main competition is Dean's, who won't even sell you a multi-year termite contract. Massey will sell you a 10-year contract.

[Bwanajim]

Four things I have definitely learned from reading TOTV. 1) Do not use Tire Choice. 2) Do not buy from any Jenkins Auto Group dealership 3) Do not use Massey for pest, termite, or lawn, and 4) do not use Frank Gay Services.

I just bought a 2025 used Hyundai Palisades from the Jenkins Volkswagen dealer in Leesburg. They were great, great customer service and gave me a good price. I was very happy with them.

[kingofbeer]

Costco is the best for tires. Use nitrogen and free rotating. Only sell premium tires.
Nitrogen is a waste

[ColtsFan]

We had trouble with Tire Choice located at Colony and we will never go back to them again.

[jrref]

I just bought a 2025 used Hyundai Palisades from the Jenkins Volkswagen dealer in Leesburg. They were great, great customer service and gave me a good price. I was very happy with them.

Just wait till you go in for service!

[John Sarubbi]

Not too long age I had all 4 tires replaced by Mavis Tires & Brakes in Wildwood on Sundance Trail and they did a good job.

[LonnyP]

Why anyone would go to one of these discount stores to begin with is beyond me.

[Battlebasset]

Why would 2016 car with 50K miles need tune up? Not 1965 mustang? Spark plugs last at minimum 100K plus miles unless un-forseen problem comes up? Now if you mean routine schedule manufactures recommendations based on conditions then ok. Like safety check see if any problems creeping up, annual stuff like oil change/filters, and periodic stuff based on thousands miles tire rotation and inspection valve lash clearance checked fluid changes like antifreeze, brake fluid, axle grease, power steering fluid ext… even some of those not required under normal conditions. I find Walmart, Sam’s club, and now Costco tires are about same price as online without hassle.

My 2019 Buick Encore (Turbo 1.4 liter) required new plugs at 60,000 miles per the owners manual. I knew that anyone that would do it would want to replace all of the ignition coils as well, and it would end up costing me $500+, regardless of them not having issues.

So I watched a YouTube video that showed how to pull the cover off, remove the ignition coils, pull the plugs, and then install/reassemble everything.

Cost of plugs - $11.00

New plug socket to remove/install the plugs - $8.00 - Unfortunately, the two 30 year old sockets I had wouldn't work. They were fine on my old Nova...

So for about an hour of my time, I saved $480.

For tires? BJ, Sam's, Costco. Best price, free rotation/balancing. Hard to beat that.

[Plinker]

Nitrogen is a waste

So true. I wonder how many people know that the air we breathe contains about 78% nitrogen. That last 22% (assuming you could actually fill a tire to 100% nitrogen) must be pure magic.

[Old Traveller]

Tires Choice in Colony tried to scam me on a brake job. Got a 2nd opinion and mechanic told me I had 60% wear left and rotors were perfect. A year later I had the Subaru dealership in Leesburg change my oil, brakes were still OK. I'm ticked off because I really wanted a shop close by to handle my car needs. Sometimes as a Villager, I think there is a big target on my back.

[bobchap]

Not too long age I had all 4 tires replaced by Mavis Tires & Brakes in Wildwood on Sundance Trail and they did a good job.

I went to that Mavis for a new battery. They wanted to replace my alternator. I told them no. Went to another place I trust and had them test, alternator was okay and did not need changing. No matter where you go to have your car fixed it is buyer beware. I do not trust any of them!

[gorillarick]

My chuckle for the day:
"The same reason why you see Frank Gay trucks criss-crossing the Villages all day long."

Yeah ! The only local biz I will not do biz with again -- so far.
Shake my head every time I hear their obnoxious commercials on WVGL. Gettin' beyond old.

[Holpat39]

Tires Choice in Colony tried to scam me on a brake job. Got a 2nd opinion and mechanic told me I had 60% wear left and rotors were perfect. A year later I had the Subaru dealership in Leesburg change my oil, brakes were still OK. I'm ticked off because I really wanted a shop close by to handle my car needs. Sometimes as a Villager, I think there is a big target on my back.

If anyone is looking for an excellent auto repair shop try Hilton Automotive on 441 about 1/2 block north of 42. Great mechanics and the owners are good to work with. I've been going there for at least 15 years or more.

[Topspinmo]

My 2019 Buick Encore (Turbo 1.4 liter) required new plugs at 60,000 miles per the owners manual. I knew that anyone that would do it would want to replace all of the ignition coils as well, and it would end up costing me $500+, regardless of them not having issues.

So I watched a YouTube video that showed how to pull the cover off, remove the ignition coils, pull the plugs, and then install/reassemble everything.

Cost of plugs - $11.00

New plug socket to remove/install the plugs - $8.00 - Unfortunately, the two 30 year old sockets I had wouldn't work. They were fine on my old Nova...

So for about an hour of my time, I saved $480.

For tires? BJ, Sam's, Costco. Best price, free rotation/balancing. Hard to beat that.

Agree. But I willing to bet you’re saving was lot more than $480. If had dealer do it?

Required or recommended? If it not broke I don’t touch it. Especially spark plugs in aluminum heads. But, that’s me.

[mdmurrell]

I always buy my tires at Sam’s Club and get a lifetime rotation and balance with them. That allows me to get tire service at any Sam’s Club. I always buy Michelin tires and monitor them for wear. Mine have a 60,000 mile warranty. Never a problem. For what it’s worth.

[Joecooool418]

Tire Kingdom in Wildwood is another one to stay away from. I bought four ties there for my Corvette and they destroyed my wheels installing them.

[Joecooool418]

I have to disagree with you about Massey for termite control. Their main competition is Dean's, who won't even sell you a multi-year termite contract. Massey will sell you a 10-year contract.Nobody needs termite control. I've lived in Florida almost my whole life, and it's a scam they run on people who move here from out of state.

There is about a 1 in 10 chance of your home ever having termites. If you have a concrete home, that number is probably closer to 1 in 50. If you ever have termites, it will cost a couple thousand dollars to tent and treat. Repair cost depend on how soon you notice them which is usually pretty quick. You will spend far more than that on annual contracts.

And about those contracts... Read yours. It says if you have termites, the only thing they will do it treat them. They will NOT pay for any repairs.

Plus the stuff they spray in and around the house is terrible for you and your pets.

[John Sarubbi]

I found that Mavis Tires in Wildwood to be a good choice. They did a great job without trying to get me for additional work that was not needed.

[retiredguy123]

///

[bopat]

I found that Mavis Tires in Wildwood to be a good choice. They did a great job without trying to get me for additional work that was not needed.


+1 for mavis tires in wildwood, they’re really good there, honest, helpful and good prices.

[Frank64]

Tire Choice on 441 is just as bad.
I went to Tire Choice on 441 for an oil change and tire rotation. I asked about an alignment and was presented with a printout indicating I needed $3K repairs to suspension and steering before an alignment would be worthwhile. Since the vehicle had received an annual safety inspection in PA within the prior 3500 miles, with no indication of a need for such work, this sounded suspicious. I took the vehicle to a Wildwood shop which was highly rated by Forum posters, got the alignment and confirmed no repairs to suspension and steering were needed. Caveat Emptor, indeed!

[Accurso Automobile Repair]

Well, good luck with Accurso.

They were supposed to install (and I paid for!) a new alternator many months ago. Four months later, engine is making bad sounds, so I take it to them for diagnosis. Guess what? Bad alternator. I knew right then that a refurbished part had been installed originally. That's a fail...to put it nicely.

Good afternoon sir, I do remember you posting about this in the past, and when I saw it I found your vehicle, and reached out to you to try and rectify this situation. I left a message to try and make it right, to no avail.

In our defense, most of our customers come to aftermarket shops to not use OE parts. At that, most starters and alternators are remanufactured parts, as such we placed on your vehicle.

As well you fail to comment on the fact that when you came in we replaced the alternator at no cost to you, and you have not returned, therefore I assume you have had no more problems with the alternator we installed.

If you still want a new alternator please call us at 352-748-9004 and talk to Jason, as we are willing to make this right.

Accurso Automobile Repair
352-748-9004
accursoauto@gmail.com