Originally Posted by tjlee500 (Post 2370469)

Had an AC issue as no power to units and thermosthat. $129 just to diagnose. They came out and quoted $350 more. It turned out just to be a partially blocked drain line. Toom guy 10 minutes to put a shop vac on outside line and turn it on while pouring a gallow of water down PVC pipe inside. Big ripoff and I called but they couldn't justify cost. Never Again!!

Originally Posted by Boomer (Post 2370440)

How much is the increase for only HULU?

A message appeared on the television screen and in my email that said there would be an increase to $95.99 a month which looked like a mistake until I decided it must include all the offerings in total. We do not have Disney or ESPN.

Even so, that cost caused me some sticker shock and I did not click to any of the remaining pages. At first, I thought it was a hack. That opening message could use some clarification.

I sometimes find HULU to be cumbersome to use. Is there anything better after giving up cable?

Boomer

Originally Posted by MSGirl (Post 2370513)

You have no air and you called an AC guy to fix the problem. He did it at the going rate of his company. That’s maintenance you should be doing yourself. So having the AC guy out so you have air is a WIN in my book!

Originally Posted by CCristella (Post 2370052)

BEWARE OF FRANK GAY PLUMBING!!
This Saturday morning , at 9 AM , we were faced with 2 toilets clogged , and the shower drain backing up. We immediately called Frank Gay, (we always heard their commercials). We were informed that the earliest someone could come would be between 12 and 4 PM. At 3:15, Frank Gay’s office called and informed us that they have a scheduling problem and we would need to re-schedule. Being Senior Citizens, and not having water or facilities for over 8 hours we were upset and needed the situation remedied ASAP. The service rep put us on hold for over fifteen minutes and informed us that a service person would be able to come between 6-10PM, however, since it is emergency hours we would be charged an additional $129 Emergency Assessment Fee plus the cost of service. At this point we were at their mercy and conceded. This entire fiasco appears to have been a scam on Frank Gay’s part to get an additional fee, even though it was not our doing to cancel the original service time and re-schedule. The technician arrived 11:15 PM and found and resolved the problem. I should be reimbursed for the Emergency charge!

Originally Posted by CCristella (Post 2370052)

BEWARE OF FRANK GAY PLUMBING!!
This Saturday morning , at 9 AM , we were faced with 2 toilets clogged , and the shower drain backing up. We immediately called Frank Gay, (we always heard their commercials). We were informed that the earliest someone could come would be between 12 and 4 PM. At 3:15, Frank Gay’s office called and informed us that they have a scheduling problem and we would need to re-schedule. Being Senior Citizens, and not having water or facilities for over 8 hours we were upset and needed the situation remedied ASAP. The service rep put us on hold for over fifteen minutes and informed us that a service person would be able to come between 6-10PM, however, since it is emergency hours we would be charged an additional $129 Emergency Assessment Fee plus the cost of service. At this point we were at their mercy and conceded. This entire fiasco appears to have been a scam on Frank Gay’s part to get an additional fee, even though it was not our doing to cancel the original service time and re-schedule. The technician arrived 11:15 PM and found and resolved the problem. I should be reimbursed for the Emergency charge!

Originally Posted by Margefrog (Post 2370560)

I'm afraid Saturday is a overtime, premium time charge in any event. I don't think the fee was unusual for a Saturday.

Originally Posted by CCristella (Post 2370052)

BEWARE OF FRANK GAY PLUMBING!!
This Saturday morning , at 9 AM , we were faced with 2 toilets clogged , and the shower drain backing up. We immediately called Frank Gay, (we always heard their commercials). We were informed that the earliest someone could come would be between 12 and 4 PM. At 3:15, Frank Gay’s office called and informed us that they have a scheduling problem and we would need to re-schedule. Being Senior Citizens, and not having water or facilities for over 8 hours we were upset and needed the situation remedied ASAP. The service rep put us on hold for over fifteen minutes and informed us that a service person would be able to come between 6-10PM, however, since it is emergency hours we would be charged an additional $129 Emergency Assessment Fee plus the cost of service. At this point we were at their mercy and conceded. This entire fiasco appears to have been a scam on Frank Gay’s part to get an additional fee, even though it was not our doing to cancel the original service time and re-schedule. The technician arrived 11:15 PM and found and resolved the problem. I should be reimbursed for the Emergency charge!

Originally Posted by tjlee500 (Post 2370469)

Had an AC issue as no power to units and thermosthat. $129 just to diagnose. They came out and quoted $350 more. It turned out just to be a partially blocked drain line. Toom guy 10 minutes to put a shop vac on outside line and turn it on while pouring a gallow of water down PVC pipe inside. Big ripoff and I called but they couldn't justify cost. Never Again!!