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Neighbor had 2 blown Nova canisters in just a few years. Pin hole leaks but water streaming out pretty good. Unacceptable. We'll see how long my system holds up.
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Nova Chinese Junk
Nova filters and the softer are junk. You get what you pay for. Ask them for the book sometime on your softener…they will come back with,”it’s a little complicated let me just walk you through on the phone or we can come out.” We had a system put in by them only to be extremely disappointed. The installation leaked after a couple of years and they charged us about a hundred dollars to fix their poor quality installation. Skip over them at all costs!
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After thinking about this more, the canister shouldn't fail unless it was dropped or mishandled. Water pressure at 125psi or greater is pretty dangerous. I understand why Nova may think its water pressure related but it also could be from faulty canisters from the manufacturer. I'm sure they are doing their best to investigate. |
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When getting my filters changed last month tech advised one canister was cracked, suggested replacing all three. Told me new ones came with 3 yr warranty. Scheduled replacements, canisters were $90 each installed, or $270. That did not include the filters. Mine were six years old.
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I am not the company the Op is using, but Jadon’s Water Ststems has a lifetime warranty on our dual certified whole house softening:filtration units.
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Made in China Garbage
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7 years with NOVA and counting. No such problems.
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No problems!!
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Great system, great price and NO I do not have any relationship with Nova |
I checked with other whole house filter companies and all warrenty for 1 year. I'm sure there are exceptions but everyone uses a similar filter canister so maybe the companies that warrenty longer are more expensive to cover the longer warranty? I would think the guy warranting for life isn't having any failures. And BTW all these components are made in China.
But at the end of the day, if these filter canisters were failing I would think we would see complaints all over the internet which there are none and a ton of complaints from the thousands of installs here in the Villages where there are not many. |
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I don't think it is proper for Nova to blame high water pressure for a damaged canister, when they really don't know if that is what caused the damage. Even though the canisters are rated at 125 psi, I would expect the canisters to withstand a few pressure spikes that exceed 125 psi. |
I have had Nova system in my garage for at least3-4 years and have had no such problem?????
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What do you mean "between the 5 of us"? And why would it take more than half an hour to change the filters? |
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