Talk of The Villages Florida

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- Contractors and Services (https://www.talkofthevillages.com/forums/contractors-services-91/)

- - Plumbing scam (https://www.talkofthevillages.com/forums/contractors-services-91/plumbing-scam-32436/)

Quote:

Originally Posted by swrinfla (Post 297583)

I used Pat the Plumber about a year ago. It should have been an inexpensive (service charge plus $10 part, maybe) job, but ended up near $500. At first, I accepted it, mostly because it was something that needed doing, "now."

But, later, I thought I'd been ripped off. Now, I'm pretty d***ed sure I was.

Last week, I called Kiley & Sons. No emergency, just would like a few minor things done a.s.a.p. The pleasant young lady on the 'phone promised that someone would come that afternoon!

A nice young man, well over 6' tall, came exactly as promised, did the several things I needed, and was gone within 90 minutes. Less than $200.

I will definitely call Kiley should I need a plumber in the future.

SWR
:beer3:

P.S.: I mention the guy's height because it reminded me of the numerous times when I tried to do my own plumbing (back "in the day!") and always wished I could unzip myself at the waist! My guy agreed! He couldn't imagine that my former regular plumber (third generation) was well over 300#!

definitely will put this under PLUMBER in my phone book. When you really need a plumber, you don't have time to search for a name and number. Great that we have TOTV.

thanks everyone for your advise and especially your referral for Kiley and Sons.

Emery Dillard is wonderful. We had him put a kitchen faucet on and only charged us 60.00. Also, our friend had him too. He is very reasonable. His number is 352-267-2084. I think he is a villager but not sure.

The Homeowners say in their lawsuit that Roto-Rooter has a business practice when responding to minor customer problems of giving those customers false information and grossly exaggerating the need for repairs.

What is the phone number for Kiley & Sons? Thanks

Quote:

Originally Posted by PugLover (Post 472916)

What is the phone number for Kiley & Sons? Thanks

Try a Google search

Quote:

Originally Posted by PugLover (Post 472916)

What is the phone number for Kiley & Sons? Thanks

Here's their phone number: (352) 753-5301

.........and their web site: Kiley and Sons, Inc. - The Central Florida Plumber

Bill :)

There's a special place in H##L for contractors like Pat the Plumber that "ripoff" customers (especially senior citizens)!

Attachment 2562

Quote:

Originally Posted by swrinfla (Post 297583)

I myself wouldnt use Kiley. I needed repair on my irrigation system and when I saw hin trying to use a shovel to try to put together the solinoids female and male together with a shovel it buckled and split the female ends of the solinoid causing me to have to call them a few days later. They told me they were not responsible for second party parts. Problem is the glue dried quickly causing the parts to freeze part way in. Using a shovel was rather a primitive way to do it causing the pipes and solinoids to buckle and crack. This cost me 2 visits . I agree that they are good in some things but stay away when it come to irrigation systems.

Laura there is something that seniors can do about that. I forget the name, but it is on 466 I think, they act as an advocate for seniors for things like this. Someone on TOTV has maybe heard of it and give you the directions. You can call the Villages Sales Office for their name too. Sorry this happened to your uncle.

Quote:

Originally Posted by Laura (Post 297376)

My 83 year old uncle recently moved to The Villages after the death of his wife. He bought a two year old villa. Last week, the handle that flushes the toilet fell off and he wasn't able to figure out how to put it back on. So he went to the phonebook and called PAT THE PLUMBER. They came out and told him that The Villages installs cheap plumming and he needed to have some of his plumming fixed. This included both bathrooms and all of the faucets in all the sinks.

They charged him $1,200.00 to do this. They scared him into believing that unless this was done, his plumming would all break.

If you want to use PAT THE PLUMBER for your project, go right ahead, but I would not recommend them to anyone at all. They clearly took advantage of an old man who lives by himself.

This is not just another one of those stories that circulate thru The Villages, this is the truth and I can prove it to you.

Thank you for reading this and if you are looking for a plummer to do any services in your home, I would NEVER recommend them.

So true about recommending a plumber is a serious no no. If you get a bad one contact the Better Business Bureau. My plumber had me get a piece at Lowes as a favor and after the fact told me it was not warrantied. When I witnessed how they lack supplies like small shovels I was able to loan my tools. My only regret is trying to accomindate and help such as drinks food and obtaining supplies to make the job easier.
Please use caution about recommendations also, especially the one stated in here.

We stand behind our material and workman ship to the fullest extent. We have been in the same location for 25 years. We are not just a phone number and a truck that shows up when you call. We are a respectful and reputable company. When a homeowner chooses to provide parts for the service we do not deny because it is that homeowners choice but urge against it. But we do not warranty those parts. Just the same as any other reputable contractor. We repair irrigation on a daily basis. We provide and install professional grade parts that the manufacturers stand behind as well as we do.

Quote:

Originally Posted by Kiley and Sons Inc (Post 486784)

Watch out for this one. I get reprimended for calling the BBB for mediation. He is not willing to eyewitness the mistakes that are made. I have invited him and the plumber to view the problem and he did not take my word for it. Being a nice guy that I was I asked if he wanted me to go to Lowes for a part and he said yes. Lets face it when the glue dries on pvc when the item is not intact one shouldnt force it on with a shovel and crack the item. This guy didnt even have a small shovel to dig it out and I supplied him one. So he told me I should have known better to get a solenoid switch, supplied drinks, and assistance. I dont get it really but hes real aggravated I am on here writing about it. His article doesnt apply to what really happened. I did give him the benefit to defend himself on here after I told him what I did on this site. He tends to get angry when something goes wrong. Watch out for this one. Maybe this event will make it on Good Morning America also like the last complaint I had. Folks, personally Im glad we have blogs, facebook, youtube. Senior citizens need protection where ever they can. Sadly it is completely false about When a homeowner chooses to provide parts for the service we do not deny because it is that homeowners choice but urge against it. The urging the customer against it is a complete lie and humiliation for me trying to help because he says I should have known better. THAT IS THE TRUTH !!! I have used this plumber before and has done great work inside and outside my house. When it comes to irrigation dont be friendly and assist to make it easier for them. I really didnt appreciate that particular immature statement.
\

They must be doing something right.....same location for 25 years.

Quote:

Originally Posted by Bogie Shooter (Post 486852)

They must be doing something right.....same location for 25 years.

I know and never a mistake right? Come on bogie.......Go ahead and give them a call then. The owner was never there to see what happened and absolutelt refused to come down to my house to better explain what happened. Does 25 years give you a free ticket to do no wrong.