[Laura]

My 83 year old uncle recently moved to The Villages after the death of his wife. He bought a two year old villa. Last week, the handle that flushes the toilet fell off and he wasn't able to figure out how to put it back on. So he went to the phonebook and called PAT THE PLUMBER. They came out and told him that The Villages installs cheap plumming and he needed to have some of his plumming fixed. This included both bathrooms and all of the faucets in all the sinks.

They charged him $1,200.00 to do this. They scared him into believing that unless this was done, his plumming would all break.

If you want to use PAT THE PLUMBER for your project, go right ahead, but I would not recommend them to anyone at all. They clearly took advantage of an old man who lives by himself.

This is not just another one of those stories that circulate thru The Villages, this is the truth and I can prove it to you.

Thank you for reading this and if you are looking for a plummer to do any services in your home, I would NEVER recommend them.

[zcaveman]

I believe Pat the Plumber has been mentioned more than a couple times on this site - and never in a good way.

[elevatorman]

If you think this was a scam report it to Crime against Seniors.

http://www.seniorsvscrime.com/

[Bryan]

In addition to Seniors Vs Crime (and you should do that), you should report this company to the Better Business Bureau of Central Florida and to the Department of Agriculture and Consumer Services Division of Consumer Services. Both reports can be made online. Contact the BBB at http://centralflorida.bbb.org/Find-Business-Reviews/ and contact the Department of Agriculture at http://csapp.800helpfla.com/cspublic...esssearch.aspx. If we don't make the "bad guys" well know, others will get scammed by them also.

[graciegirl]

Thank heavens for TOTV.

It is a quick, effective way to get the word out when the word needs to get out.

Someone give us the name of a plumber that you recommend.

[missypie]

Very sad story. There is a place for people that take advantage of our older folks!

[zcaveman]

I always use Kiley an Son. Not expensive, efficient and does a great job.

[CaliforniaGirl]

Originally Posted by zcaveman

I always use Kiley an Son. Not expensive, efficient and does a great job.

I agree. Have used Kiley & Son several times and highly recommend.

[tom60]

I agree kiley and sons is a very good honest company. I used them once and they are the only ones i will ever call again.

[colleenj]

I agree about Kiley and Sons. I have used them for several things and they are reasonable, come quickly in an emergency, are professional and do a great job. Would not use anyone else.

[Carla B]

I marked a big "X" across Pat the Plumber's ad in the yellow pages as a reminder not to call him.

[graciegirl]

Originally Posted by Carla B

I marked a big "X" across Pat the Plumber's ad in the yellow pages as a reminder not to call him.

We know how to watch out for each other. TOTV is great. Now Kiley needs to advertise on here and TH will be happy too.

[jannd228]

and was told yesterday by Talk Host it is very affordable, $42/month

[Niels]

Based on recommendations on TOTV I used Kiley and Son when we had a small plumbing problem that was not covered under warranty. It happened late on a Friday afternoon. They came within an hour, the plumber was very professional and I thought their charge was reasonable.

[swrinfla]

I used Pat the Plumber about a year ago. It should have been an inexpensive (service charge plus $10 part, maybe) job, but ended up near $500. At first, I accepted it, mostly because it was something that needed doing, "now."

But, later, I thought I'd been ripped off. Now, I'm pretty d***ed sure I was.

Last week, I called Kiley & Sons. No emergency, just would like a few minor things done a.s.a.p. The pleasant young lady on the 'phone promised that someone would come that afternoon!

A nice young man, well over 6' tall, came exactly as promised, did the several things I needed, and was gone within 90 minutes. Less than $200.

I will definitely call Kiley should I need a plumber in the future.

SWR


P.S.: I mention the guy's height because it reminded me of the numerous times when I tried to do my own plumbing (back "in the day!") and always wished I could unzip myself at the waist! My guy agreed! He couldn't imagine that my former regular plumber (third generation) was well over 300#!