John_W |
06-07-2020 09:12 AM |
Quote:
Originally Posted by jbrown132
(Post 1778991)
Best Buy is always good. However, if you buy it there I suggest you get their extended warranty. If you do not, after one year if anything thing goes wrong with the TV they will not even talk to you. The same is true of the manufacturer...
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You didn't read my post #13. I bought a 75" Samsung TV at Best Buy in 2017 for $1500 and did not buy any extended warranty. In 2019 it went black, would not even turn on. I called Geek Squad, we can come out and diagnose the problem for $99 but will not fix it. When I asked how do I get it fixed, they said you can buy one year membership in Geek Squad for $199, which I did over the phone with a person in Atlanta. A tech came a couple of days later and diagnosed the problem as a dead power board. He came back 4 days later with a new board for $175 and $50 for labor.
My motto now is, if it goes out again, I'm buying an LG 75" smart TV for $799. I have LG washer and dryer, refrigerator, stove, microwave hood and dishwasher all purchased at Best Buy in 2017 and '18 and they all work great!! Never buying Samsung again and my 2012 65" Vizio in the bedroom has never had any trouble.
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