Welcome to Xfinity - I signed a two year contract and they said no change in price for that period of time -- signed in December and in February the price went up - when I checked it out they said the service did not increase but the "additional fees" increased -- THEY SUCK but what are you going to do??

I've had Centurylink for almost 8 years and no surprises or problems.
And Direct TV also. It might go out during a bad storm, then my wife watches a show she recorded.
:bigbow::bigbow:

my mother thought chick was demeaning and not to use it when I was a young teenager and I’m 82 I wince when I hear some adult saying it now, and calling someone in there teens or older including wait staff kiddo is also not flattering, I never liked it myself

I guess I'm not sensitive. You can call me dude, dud, guy, kiddo, hey you, sweetheart, sweetie, or whatever. Just rolls off my back.
:bigbow::clap2::1rotfl::1rotfl:

I was told by a millennial at Walmart one day after seeing her name tag, I politely call
her a "Kathy".

She went on to tell me : People now days don't like to be called by their first names
especially when you don't know me and it's insulting to us workers."
"We only wear these name tags because it's a policy of Walmart."

How's that for me acting politely in my senior years

Xfinity Workers
 

I do not enjoy Xfinity and their rate increases with no warning in spite of having a contract.

I know that I will be billed if someone comes to my home. I'm told to go to the shop, pick up the equipment and ask how to do it if I want it to be free, but kneeling, etc. is not something I will do so I pay someone to come.

I have a secret: Ask them to schedule an Xfinity worker and "not a contractor". The people directly employed by Xfinity are so much better than the contractors. When I did this, the guy who came was the best home worker I have ever met in my life. He is still "my hero" due to his work ethic. He did great work. (Bit off topic: He was a lot like Will Smith's character in "Pursuit of Happyness" if you saw that movie...if you did not, I thought it was really good an inspirational).

It’s not about being sensitive, it’s about respect , I sent much of 40 years in the hot spots of the world , no matter whether they were common people, rich people , bar girls or whoever I always treated them with respect a lesson learned early in life from my mother and quite frankly one of the only lessons I practiced besides the one that we are all the same no matter what color, gender or religion

I don't understand how they can just hand over equipment at the store.

I had trouble with their controller once.
I called and the repair man and he told me next time just go to the store and they will give you a new controller. :shocked:

What happens if the trouble isn't the controller

It is all in the intent, when I tell my little anoles to scatter in my native language - they understand! Of course following up with Windex helps. ;)

She should have been fired for being rude to a customer.

kathy

The standard Xfinity contract states that certain fees can increase during the 2 year agreement.

Yup, reminds me of when I went shopping and in my retirement years - after years of being called “Doctor” (academic not medical), some service personnel calls me “Sweetie”. But then, I’m not about to correct them, maybe they call their mom,
“Sweetie” too.

What it comes down to, in my opinion, is respect. We, every one of us, needs respect. It costs so little to give and it is so much appreciated. In our home, even the cat and the dog gets respect.

Sounds more like a "Karen"...

Funny!
 

I'm finding this whole "chick" sidetrack very entertaining. I, like others, grew up thinking certain words were simply like a nickname or alternative word. The meaning, good, bad, neutral, we're conveyed by infection. Any term can be conveyed as friendly or not with inflection. GENTLE-MEEEN! REALLY! Harrumph! Could have written "the WOMAN on the phone" (capitols to show emphasis on "woman) and it wouldn't have changed the meaning one bit without the inflection.
Reality is that some are overly sensitive and some are totally Insensitive. Overly sensitive can remove the drama by simply considering the source of the offending word. Totally insensitive have it harder because they are genuinely clueless.
Always remember and never these words of the great philosopher, Anonymous, "Sticks and stones may break my bones but names will never hurt me".