Talk of The Villages Florida
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Talk of The Villages Florida (https://www.talkofthevillages.com/forums/)
-   Contractors and Services (https://www.talkofthevillages.com/forums/contractors-services-91/)
-   -   XFinity (https://www.talkofthevillages.com/forums/contractors-services-91/xfinity-326016/)

Michael G. 11-06-2021 01:42 PM
Quote:
Originally Posted by thebollaros (Post 2026052)
my apologies for the chick. Dingbat was more appropriate.
ouch!

Michael G. 11-06-2021 01:45 PM
I've heard many times people ask before a conversation, "Can I call you Bill, or Jean, or Sue," to be polite

Larchap49 11-06-2021 03:15 PM
Contract???????
 
Quote:
Originally Posted by thebollaros (Post 2025666)
Has anyone else had problems with xFinity and their billing practices?
We were told we would be informed if there was going to be a charge for a new hookup. Tech came, connected wires, and, left. Next bill...$100 charge. Try calling and get a former telemarketer on the line. They talk and don't listen. This chick must have been a parrot in a former life. All she does is constantly repeat herself. Changing to Spectrum. Poor customer service.
Seems a contract means nothing except you are locked in and they aren't, our bill goes up monthly

Velvet 11-06-2021 03:57 PM
Quote:
Originally Posted by Larchap49 (Post 2026118)
Seems a contract means nothing except you are locked in and they aren't, our bill goes up monthly
That is strange, I did not know they could do that. We had a contract for 12 months at $25 for introductory internet and that was all that ever came out of my bank account. For 2 years. Then after talking on the phone to various people at Xfinity for about a week, it went up to $30 and so far that is all that comes out of my bank account. Do they give you warning about new fees first?

Velvet 11-06-2021 06:05 PM
Another thing I noticed that Xfinity has promoters call you with real deals. This happens about once a year. I missed out on a genuine offer because I thought it was scam. The offer is about half price for their regular service for 12 months.

OhioBuckeye 11-06-2021 09:57 PM
Ohiobuckeye
 
Quote:
Originally Posted by thebollaros (Post 2025666)
Has anyone else had problems with xFinity and their billing practices?
We were told we would be informed if there was going to be a charge for a new hookup. Tech came, connected wires, and, left. Next bill...$100 charge. Try calling and get a former telemarketer on the line. They talk and don't listen. This chick must have been a parrot in a former life. All she does is constantly repeat herself. Changing to Spectrum. Poor customer service.
Don’t know how much TV your family watches. Personally I would go back to an antenna. When we lived there we got 46 channels on it. Unless there’s some special channel you like. Also no cable bills. Where we live now our cable TV is FREE, get over 200 channels. For $5.00 a month I can get movie channels & about anything else you want. Just a suggestion!

bdst23 11-07-2021 07:20 AM
Booster?
 
Quote:
Originally Posted by Velvet (Post 2025705)
3 years with Xfinity so far no problems. Initially we had the intro $25 per month internet, annual contract, worked well for ring camera and our 2 iPads and streaming YouTube TV. We bought our own modem. Guy came to instal it and put it in the wrong place and they promised to change the cable placement for free, but we changed the furniture so it’s ok. We have TVs everywhere in the house so I bought a booster and put it in the middle of the house. I am not sure it helped but we can get streaming with no buffering on every TV. This year Xfinity himmed and hawed and wanted to raise the price. After some conversation we are now paying $30 per month we are in a year contract. As snowflakes we are okay with their service.
Did you get one of their boosters or did you get one on your own? What brand do you have? Thanks!

irishwonone 11-07-2021 07:50 AM
Quote:
Originally Posted by thebollaros (Post 2025666)
Has anyone else had problems with xFinity and their billing practices?
We were told we would be informed if there was going to be a charge for a new hookup. Tech came, connected wires, and, left. Next bill...$100 charge. Try calling and get a former telemarketer on the line. They talk and don't listen. This chick must have been a parrot in a former life. All she does is constantly repeat herself. Changing to Spectrum. Poor customer service.
Love the Parrot. Not the bill.😀

Petersweeney 11-07-2021 08:13 AM
Growing up there was a girl who had a nickname - chicky.

OhioBuckeye 11-07-2021 09:10 AM
Ohiobuckeye
 
Whenever anybody subscribes for cable from a cable company for cable TV. They think they’re getting a deal. But usually the deal they think they got always has a catch to it, always. Sooner or later they’ll get more money out of you. The best deal out there is a $50. antenna. You may only get 40 or 50 channels, but you’ll never get a price increase. I don’t have a problem with mine yet, but not saying I won’t, but mine is free with Frontier & I’ve been with them for 2 1/2 yrs.

ThirdOfFive 11-07-2021 09:23 AM
Quote:
Originally Posted by Michael G. (Post 2026018)
I was told by a millennial at Walmart one day after seeing her name tag, I politely call
her a "Kathy".

She went on to tell me : People now days don't like to be called by their first names
especially when you don't know me and it's insulting to us workers."
"We only wear these name tags because it's a policy of Walmart."

How's that for me acting politely in my senior years
Sometimes acting politely can turn around and bite you.

Some years back, I was holding a door open for a woman at some store. She rather frostily told me "I can open my own doors--thank you". So I closed it, which judging by the look on her face got her even more irritated.

csue925@gmail.com 11-07-2021 09:46 AM
Forget big cable bills!
 
Ditched big cable bills for a Firestick from Amazon. Use Xfinity only for internet and cable access to 3 TVs. Pay $65/mo and have more access to shows than when I paid over $200/month. I can access special sports programs and premium channels. I can watch news from our former hometowns of Houston and Cleveland. Fortunately I have a sister who is a wizard at this stuff. There are several folks in TV who can set it up for you. If you are on Nextdoor you can search for them. Great for those on a limited budget!

Fenster 11-07-2021 12:50 PM
Yes they have good tv service. The rest is horrible.
 
Quote:
Originally Posted by thebollaros (Post 2025666)
Has anyone else had problems with xFinity and their billing practices?
We were told we would be informed if there was going to be a charge for a new hookup. Tech came, connected wires, and, left. Next bill...$100 charge. Try calling and get a former telemarketer on the line. They talk and don't listen. This chick must have been a parrot in a former life. All she does is constantly repeat herself. Changing to Spectrum. Poor customer service.
Plus they Jack up the prices at the two year mark. Dumped them for Spectrum.

retiredguy123 11-07-2021 01:03 PM
Quote:
Originally Posted by Fenster (Post 2026433)
Plus they Jack up the prices at the two year mark. Dumped them for Spectrum.
The price increases after your 2 year contract expires. But, if you visit the store in person before the agreement expires, you can initiate another 2 year agreement at the same or lower price. A lot of customers notice an increase in their monthly bill when the agreement expires and they assume that Xfinity increased the price. But, it is usually a result of the 2 year agreement discounts expiring and being removed and converting to a month-by-month rate. It is important to mark on your calendar when the agreement expires and to set up another one in advance.

Velvet 11-07-2021 01:51 PM
I ordered signal booster from Amazon:

TP-Link AC2600 WiFi Extender(RE650), Up to 2600Mbps, Dual Band WiFi Range Extender, Gigabit port, Internet Booster, Repeater, Access Point,4x4 MU-MIMO

Just checked and it costs now $110 - I can’t recall what I actually paid.


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