Talk of The Villages Florida - Villages ER - awful

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What is Going on?

It is outrages that yesterday I saw the Dr. for a follow up visit scheduled by the office and I waited 1 1/2 hours to see the Dr. and the visit with the Dr. was at best 10 minutes. There were no emergencies during this period and it was "business as usual".:mornincoffee:

Quote:

Originally Posted by ronsroni (Post 1372636)

In most cases of "waiting an eternity", I recognize that 'eternity' can be as short as 20 minutes. That said, when one is in pain; agonizing PAIN', 5 minutes can be an eternity.

Sadly, I honestly can see someone waiting upwards of 15 hours to be evaluated; forget about treated. My dear friend got to TVH-ED after experiencing what he thought were heart attack symptoms. He complained of chest pains upon his arrival there at 10:45PM. He sat in chairs till 11:25PM and was taken back to a room. Clutching at his chest continued and he yelled out for help. He said a Dr????" stuck his head in and said he was sending help.

At 1:45AM, he was visited by a CNA and vitals were done. Pain level at that point was a 7-8. Improved but he was tachy (tachycardia- fast heart rate) and sweating. No IV line. CHEST PAINS, DIAPHORESIS (excessive sweating).

NO O2 was placed. No LABS!!!

At 3:30AM, he got to his feet and headed for the exit. He collapsed in the lobby; passed out.

He was brought back to the room, had a CXR and WAITED till 4:15AM for labs and a room. His temp at that point was 103.8 and climbing. He was taken to the OR at 1PM and had his abscessed gallbladder (never had a symptom before) removed. Shocker here, infection followed. So, to wonder if someone really waited that long' it pains me to say yes, I can believe it. It is terrifying.

I, typically, give time estimates a pass. My time is different from your time in urgent situations sometimes. Horrific care is just that.

I use Santa Barbara United Healthcare and I have been thrilled. Yes, I am very observant and I ask questions. Some folks, especially elders, are trusting of the people who hold their life in their hands. Respect. Tough to change an entire lifes behavior that readily.

I just hope that the care there improves. It will never be a Level 1. It NEEDS improvement. NOMESAYIN??

Another is that your friend should immediately been treated with a cardiac protocol to ascertain whether a heart attack was underway. Any patient presenting with chest pain should become an immediate priority. As an aside, your friend should have called an ambulance to get to the ER. If he was having a cardiac event, he could easily have died on his way to the hospital.

I'm hoping GE sees this and weighs in on your post.

Sent from my iPad using Tapatalk Pro

Quote:

Originally Posted by ronsroni (Post 1372636)

In most cases of "waiting an eternity", I recognize that 'eternity' can be as short as 20 minutes. That said, when one is in pain; agonizing PAIN', 5 minutes can be an eternity.
Sadly, I honestly can see someone waiting upwards of 15 hours to be evaluated; forget about treated. My dear friend got to TVH-ED after experiencing what he thought were heart attack symptoms. He complained of chest pains upon his arrival there at 10:45PM. He sat in chairs till 11:25PM and was taken back to a room. Clutching at his chest continued and he yelled out for help. He said a Dr????" stuck his head in and said he was sending help.
At 1:45AM, he was visited by a CNA and vitals were done. Pain level at that point was a 7-8. Improved but he was tachy (tachycardia- fast heart rate) and sweating. No IV line. CHEST PAINS, DIAPHORESIS (excessive sweating).
NO O2 was placed. No LABS!!!
At 3:30AM, he got to his feet and headed for the exit. He collapsed in the lobby; passed out.
He was brought back to the room, had a CXR and WAITED till 4:15AM for labs and a room. His temp at that point was 103.8 and climbing. He was taken to the OR at 1PM and had his abscessed gallbladder (never had a symptom before) removed. Shocker here, infection followed. So, to wonder if someone really waited that long' it pains me to say yes, I can believe it. It is terrifying.
I, typically, give time estimates a pass. My time is different from your time in urgent situations sometimes. Horrific care is just that.
I use Santa Barbara United Healthcare and I have been thrilled. Yes, I am very observant and I ask questions. Some folks, especially elders, are trusting of the people who hold their life in their hands. Respect. Tough to change an entire lifes behavior that readily.
I just hope that the care there improves. It will never be a Level 1. It NEEDS improvement. NOMESAYIN??

Quote:

Originally Posted by dbussone (Post 1372968)

Yes, I see it and it is totally unacceptable. 5 1/2 hours to be seen with chest pain? 5 1/2 minutes is more the norm. No lab/EKG for 5 1/2 hours---a disaster waiting to happen. Admittedly, it's not 22 hours, but this could be a lot more serious than a hip fx. Apparently they have never heard the term "myocardial salvage". I've had patients in a cath lab 30 miles away in less than 1 1/2 hours. I had one come in for a routine office visit and then said, "by the way, I started having chest pains about an hour ago. He had classic EKG changes and I sent him directly to Syracuse where he was in the cath lab 52 minutes after stating he had chest pain. This is nothing to mess around with. You may be right, DB, it may be time for a change in ER groups with more oversight as well.

ER Time estimates Friday night about 9 pm

Needed to go to an ER for side pain on a Friday night after Urgent care centers closed about 8:30 PM. Called 3 ERs for time wait estimates to be seen.

The Villages 4 1/2 hr
Leesburg 2 1/2 hr
Monroe Ocala none

Of course, the wait time can change by the time you get there. Drove to Monroe ER and they took me right in. Excellent service. BTW I've been to the Villages ER before and it was a long long wait to get in then a bed in the Hallway.

I was taken by ambulance to Leesburg at 4:00 am Tuesday (breathing difficulties due to bronchitis)and was treated not only on route, but within minutes at the ER. Incidentally, almost all the bays were occupied with many of the patients hacking and coughing as I was. I too received a follow up survey connected to my care. First rate

first of all YOU ALL decided to move here.....secondly, the Villages hospital has been known to be one of the poorest in the area for years, and finally, the Villages itself attracts the worst doctors. So what in the world do you expect....nobody told you to move here.

Quote:

Originally Posted by NavyCO (Post 1377976)

Other than that, how do you REALLY feel?

Quote:

Originally Posted by golfing eagles (Post 1377981)

Other than that, how do you REALLY feel?

I believe he still thinks he's in the Navy. Should we salute and say: "Aye, Aye?"

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Quote:

Originally Posted by NavyCO (Post 1377976)

The worst? That's painting with a very big brush!

Quote:

Originally Posted by NavyCO (Post 1377976)

Can't imagine saying the "worst" Doctors. I have several wonderful Drs. here. I have been admitted to the hospital many times and have always had good care.

gREAT EXPERIENCE AT tvrh

i AM SO SICK OF COMPLAINING ABOUT TVRH. I HAD ANOTHER OCCASION TO GO THERE SUNDAY. I WAS TREATED VERY WELL AND VERY COMPETENTLY. IT WAS VERY BUSY AS THIS IS HIGH SEASON BUT THAT IS TO BE EXPECTED. EVERYONE KEPT APOLOGIZING FOR THE WAIT.

:bigbow:

Quote:

Originally Posted by NavyCO (Post 1377976)

What should one expect ???
I think everyone should expect decent (at the least) health care, no matter where they live. Especially in a community where you have a very high population of elderly residents that require more medical attention than any other age group. I love the villages and hope to retire here. I hope in the near future their will be more proactive solutions to the medical needs of our community than excuses. Just saying.

Quote:

Originally Posted by NavyCO (Post 1377976)

and finally, the Villages itself attracts the worst doctors. So what in the world do you expect....nobody told you to move here.

Where did you get that information .......... I have researched my doctors and have excellent health care, both medical and dental.

OK Enough with bashing TVRH there are those of us who have had no problems there. Yea the ER gets backed up and you wait. Knowing that go somewhere else. I swear some people go there just so they can come on here and bash them. There's a new ER on 441 heading North on the right hand side just before Marion Market. Give them a try haven't seen ANY complaints about them yet.

Quote:

Originally Posted by skip0358 (Post 1383604)

Thank God for you SKIP, and ALL of the sane posters. Sometimes the alligators are up to my neck here in the.......whatchamallit. ;)