Store Returns are Out of Control
 

Talk about over abuse. :police:



Your browser is not supported | usatoday.com

Legally, merchants are not required to accept any returns unless the product is defective. They do it because it benefits them by making their customers happy and more willing to buy the products. So, if they lose money on returns, they only have themselves to blame.

I find it interesting that most independent jewelry stores will never accept a return and provide a cash refund. But Costco will sell you jewelry and accept a return for cash with no time limit, even years later. To me, that is reason enough to always buy expensive jewelry from Costco. Peace of mind.

Some people have no shame. And they are the ones who ruin it for everyone else.

The only time I ever return something because it was defective.

We need a Library of Things.

Library of things - Wikipedia

I know that you can check out canoes from the Sumter County Library.

A lot of tools are only needed once or twice a year. You hate to buy - and store - a tool that is rarely used.

Sometimes return is built into the business model as in try on clothes at Amazon. But when it comes to Costco they have both a terrific return policy, and great loyalty among customers. Somehow they make it work.

BJ's is nice, Sam's Club is ok, but Costco is habit forming.:bowdown:

Maybe not so much anymore. I previously thought integrity was taught but I'm beginning to think it is genetic. We have become more hesitant about buying things from Costco. We don't want jewelry some other moocher has worn unless it's tagged as used and a 1/3 of the price. We don't want area rugs or mattresses from there because who knows how the homes of these "return slobs" look like or if they have bedbugs. We don't want 3 months old TV's that have been used by product thieves. One can put lipstick and fancy clothes on a pig, but it is still a pig. An honest, under 5-7 day return is acceptable, the rest turns us off. May as well shop a flea market at that point.barf

YES! In two different states where I've lived, there was a local borrowing library of tools - which I utilized on a few occasions.

It's very useful when, like you said, you only need a tool once a year or for a single special project.

A maker space too! The villages wood shop is ok, but a maker space would be better.

It does create a secondary market for wholesale sales where people buy pallets of these returns and resell them online. I have looked into it but don’t want my garage full stuff while I piece them out on FB marketplace for example. The individual stuff I have is headache enough.

None of those things are put back on the floor to be sold "as new"...

Once the tags are off, they don't "re-tag" items, nor to they re-box used electronics. Some stores (ie Best Buy) will sell "open box" TVs and other electronics at a significant discount...

That should be the quality but is it controlled? We've seen some questionable packaging on shelves occasionally. Is used jewelry sold at a significant discount also?

Is the Hope Diamond used jewelry?

Are they selling the Hope Diamond? Diamonds aren't anything special with the arrival of lab diamonds which are absolutely beautiful for a fraction of the price. I'm thinking more about gem jewelry and gold, both susceptible to scratches, out of shape and chipping. (No chipping for the gold.. that would be gouges, lol.) Many diamonds that are being worn are recycled.