Denny's on 441 in TV
 

We had breakfast at Denny's this morning, which was good. When I went to pay with my debit card the lady told me it had been rejected and i had to use another card, which I then gave her another card which was fine. When I got home I checked my account and found out that they had lied to me and my debit card had cleared and was charged. I returned to Denny's and ask for a debit to my account which they would NOT give me. Now I have paid for my meal 2 times and they won't credit my account back for the one they said did not clear. I called the bank and they told me I had to get a credit from Denny's, which Denny's refuses to do. These people are crooks and are lying to people in order to charge two times for the same bill. I will never go back to Denny's and recommend people watch them and how they charge you.

Simple, bounce the credit card charge.

Document both charges. Call their Corporate Office and report the incident, especially the location and manager that refused to credit you back.

You didn't mention whether the second card you used was a debit or credit card. There is a huge difference between debit and credit cards with respect to your legal rights. When you use a credit card, you can dispute a charge and the bank must immediately credit your account and investigate the issue. This is required by Federal law. But, if both cards you used were debit cards, then you are stuck with whatever rules the bank has decided to use for debit card disputes. That is why using a debit card is almost never a good idea.

Do yourself a favor shred all debit cards in your possession--very dangerous to give strangers access to your bank account

You usually need a Debit card to receive cash at the ATM or even at the Teller.

Agree. With credit cards if you have a disputed charge they process an immediate credit and if your number is stolen you have zero liability with most issurers.

My bank provides me with an ATM card & in this world what do you need cash for? You are literally p--ing thousands of $$ a year by paying cash-if you pay your credit car on auto pay nothing to work about--5% back for groceries, 3% back dining out , 1.65% on all other purchases and other variable cash back when using your car ,5% back for streaming & cell services --believe me cash in this day & age is dumb

There are exceptions. My hairdresser won't accept tips on a cc. Cash is required many times in foreign countries, esp. small villages, and a debit card that doesn't charge a foreign transaction fee is a must.



If you get cash at an ATM using your cc, interest starts being charged from the time you take the money out. Plus you have to scour your bill to find that interest charge, because it's not included in the usual transaction part.



I like to tip in cash at places like my dog's groomer, because if you add it to the cc, they have to pay taxes on it.


Oftentimes we will pay cash for meals out rather than having a wait person whisk away our cc.



OP should call the cc company and dispute that charge since the debit people won't help him. He has already contacted the restaurant and verified that they won't help him. That will count with the cc company.

Chatbat - need for cash
 

cash is still need to pay many things, purchase from private individuals, such as in classified items m Facebook marketplace. Small tips for bellhops, cleaning clubs, some parking venues, I also give a tip to the airline attendants serving drinks, purchased my golf cart with cash (I was able to get the deal rather than someone else wanting them to meet at a bank). I

Denny’s
 

Call or write to the corporate office:

Denny's Address
203 E. Main St.
Spartanburg, SC
29319
Contact
John Miller
Role
CEO and Director
Phone
(864) 597-8000

Stop the payment on the 2nd card. I've disputed charges and had them reversed on my Visa... Just have your documented proof they charged twice on 2 different cards.

The credit card companies wouldn't and couldn't exist if people weren't carrying balances month to month. So, even with "cash back" or "points", they're making out just fine. I always pay my full CC balances each month, but lots don't. And the card issuers are doing great.

Additionally, in some areas/states, gasoline is higher if paid with a credit card vs. a debit card. Some might find the difference negligible, but we seem to judge price differences on percentages and in context to what something would otherwise cost, vs. the actual $$ of what we pay with one method vs. another. If a fill-up is going to cost $2.00 more with a CC vs. a debit card, that leads to debit card purchases.

I will use my CC wherever I can for purchases because of the protection factor and the points, such as they are. But I'm not ditching the debit card. I do have digital notifications set up on my debit card where any purchase/transaction over $5 triggers a text or email to me. I can lower that $5, of course. But I would know instantly if my card was hit.

For the previous poster's "tipping" issue - I tip in cash, not with a CC or debit card. Of course, it takes cash to tip in cash, and that comes from a debit card, in my case. I'm thinking most people who work in a business where tips would be expected would - if ranking the choices - prefer cash tips vs. something on any kind of card where they would have to wait (and hope) for management to disburse the tips.

Absolutely!

Good advice. Debit cards never leave your hand.

YEP! :thumbup:


In addition, because of all the scanners being found at gas pumps (even those that aren't low-lit, in the boonies)...I'll only use my CC to fill up.

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Use a credit card, it is safer overall and much easier to claw back an incorrect payment.

The bank can not help you while the charge is in a ‘pending’ status. It usually takes a day or 2 before the charge hard posts and actually debits your account. Most of the time the pending charge goes away because the company doesn’t submit it to complete the charge. If the amount actually does post to your account, then go back to Denny’s and ask again for the reversal credit. If they refuse, then go to your bank and tell them you want to dispute the charge. The bank is obligated to refund you the money and will go after Denny’s to recoup the charge.

debit card

The hair dresser who won't accept tips on a credit card doesn't deserve one---he/she is just trying to defraud the IRS by not reporting the cash as income.

True for a credit card, but not true for a debit card. Apparently, the OP used debit cards.

Yes, when asked by my bank if I wanted a debit card I said no. Don't have any, don't want any. Credit cards are much safer.

No, you can use a regular bank card with no debit card for ATMs.

Gas Pump Skimmers Caught

We stopped going to Denny's a long time ago...the health standards was very bad

Call “seniors vs. crime” and file a report. They will try to help you by contacting Denny’s. There is no fee for them to do this.

Cash
 

There is a common sense approach to cash/debit card/credit card. First, I use my credit card everywhere possible and get the rewards. Secondly, for the few times I need cash I write a check for cash at the bank (about twice a year) and have access to my cash the few times I need it. I write a personal check maybe 5 times a year. Lastly, I don’t have a debit card/ATM card to carry around. I personally see no need for the debit/ATM card.

This “story” about Denny’s and their manager seems “strange”. Can a restaurant manager be this dumb and inept or is something missing from this “story”? I just wonder...

Don't blame Denny's
 

It is not Denny's problem. It is the card reader, provided by the merchant services Denny's chose. You need to ask Denny's who is its provider or bank and deal with the provider directly. Simple!

:bigbow:

That is not true for some banks. BB&T doesn't offer a "bank card" that can only be used for cash at ATMs. You have to use their debit card.

not sure why people would want to go to denny's to begin with.

That’s terrible, I would demand to speak with the manager, and show proof that you were charged2x

Chase offers an ATM card,

Call corporate..or go back to denny's with receipts of payment and talk to the manager.. dont be angry..stuff happens.. internet could've been interupted..

My husband got cash on our Visa once by mistake. I didn't know this. Visa started charging interest on that $ from the moment he got the $. I kept seeing a .$50 interest charge on our bills every month and couldn't figure out why, because we always paid the balance. Finally I called Visa. It turns out the cash retrieved does not show up on the regular bill, and I was missing seeing it because I didn't know DH had done this.

So I had to overpay by guessing an amount on the next bill to cover the charge and interest. I would never retrieve cash from a cc. Debit card only. We probably only use $50-$100 cash a month here in the US, but overseas cash is required much more. I keep a close eye on the debit charges recorded by our bank. Been doing this for ten years with no problems. But we use cc whenever possible.

Have your debit card issuing bank change your account from debit to ATM only. Carrying a debit card is risking your entire account balance to crooks.

Denny’s reply
 

Perhaps you should contact Denny’s corporate.

Call the credit card company for the second charge and cancel the charge. They should do it when you tell them your story and their refusal to credit the card.

When I need money I get it at the grocery store when I check out.

A word of advice to all of you. Go online to your bank, check the box to get a text every time you use your debit or credit card. That way you can immediately see if you have been charged the correct amount, and if someone else is using your card. NEVER ever use a debit card anywhere it will go out of your hands. That's debit card 101. I actually have a second credit card, with a low credit on it, just for restaurants and gas stations. That way, if someone gets it, I won't have to change everything online. Just use your debit card when you need cash, like at Publix when they ask if you want cash back, and at the bank. Never hand your debit card to anyone else.

Sounds like a BBB report needs to be made. Perhaps also a police report for credit card fraud.