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-   -   New Desktop...what the HECK? (https://www.talkofthevillages.com/forums/computer-questions-92/new-desktop-what-heck-329644/)

Graspher 02-27-2022 04:38 AM

New Desktop...what the HECK?
 
:pray:

Dell - Windows 11 - 1TB optical - 64 ram - i7 12700K

I don't even know how to explain the issue - short vid of problem linked below.

Basically, when I click on a folder (music in this case) the list of songs appear....and then they one by one disappear until all are gone then they reappear and are able to be clicked on. This takes about 20 seconds for 30 files - should only take a split second!!!

Imagine my shock and horror given this unit is only days old (meaning I haven't loaded the drive with slow down garbage yet) and probably the fastest processor in the world (that's what I told the wife to justify the purchase - please don't bust my bubble).

Yes, I do have free dell help but I'm trying to avoid the long phone time. Plus deep down I know it has to be something simple. Head hung in shame, computers are not part of my wheelhouse.

What tweak to do I need to make or did I just goof really bad and should of bagged a Lenovo?

Dropbox - IMG_1036.MOV - Simplify your life

:bigbow:

retiredguy123 02-27-2022 05:29 AM

I have not seen that issue. The first thing I would try is to move the folder to the D drive. Also, make sure your Windows software has been updated. Good luck.

Pinball wizard 02-27-2022 06:17 AM

I've also never seen this behavior. I would suggest to first make sure windows is totally up to date by running windows update. Have you installed any software? Uninstall it and see. Finally, do a fresh install of windows.

B-flat 02-27-2022 06:23 AM

You would have been better off with an Apple iMac or Mac Book with the new M1 processor or if you wait a week or so the new M2 processors may be released. I worked in the Windoze world as an IT specialist. When I retired the Windoze computers were also retired I switched to Macs and have never looked back. Well I have to shake my head on the continual headaches Windoze machines give to their users.

Windows mis-spelling is intentional.

Bill14564 02-27-2022 06:25 AM

Around Dec 2021 / Jan 2022 there were several articles about slow SSD performance and a Windows 11 KB5007262 update. You might want to look at some of those to see if that update is a possible solution.

Topspinmo 02-27-2022 07:23 AM

Quote:

Originally Posted by Graspher (Post 2066256)
:pray:

Dell - Windows 11 - 1TB optical - 64 ram - i7 12700K

I don't even know how to explain the issue - short vid of problem linked below.

Basically, when I click on a folder (music in this case) the list of songs appear....and then they one by one disappear until all are gone then they reappear and are able to be clicked on. This takes about 20 seconds for 30 files - should only take a split second!!!

Imagine my shock and horror given this unit is only days old (meaning I haven't loaded the drive with slow down garbage yet) and probably the fastest processor in the world (that's what I told the wife to justify the purchase - please don't bust my bubble).

Yes, I do have free dell help but I'm trying to avoid the long phone time. Plus deep down I know it has to be something simple. Head hung in shame, computers are not part of my wheelhouse.

What tweak to do I need to make or did I just goof really bad and should of bagged a Lenovo?

Dropbox - IMG_1036.MOV - Simplify your life

:bigbow:


Desktop and Microsoft about as slow as turtle crossing road. Now add internet service that claims to be fast when in reality you get maybe half speed you’re paying you have turtle race at best.

Graspher 02-27-2022 07:24 AM

Quote:

Originally Posted by retiredguy123 (Post 2066258)
I have not seen that issue. The first thing I would try is to move the folder to the D drive. Also, make sure your Windows software has been updated. Good luck.

Done and done - no change...but thanks for the suggestion.

Graspher 02-27-2022 07:25 AM

Quote:

Originally Posted by B-flat (Post 2066262)
You would have been better off with an Apple iMac or Mac Book with the new M1 processor or if you wait a week or so the new M2 processors may be released. I worked in the Windoze world as an IT specialist. When I retired the Windoze computers were also retired I switched to Macs and have never looked back. Well I have to shake my head on the continual headaches Windoze machines give to their users.

Windows mis-spelling is intentional.

Guess I'm a dozer....ordered early December but the chip issue delayed delivery until last week.

Graspher 02-27-2022 07:26 AM

Quote:

Originally Posted by Bill14564 (Post 2066263)
Around Dec 2021 / Jan 2022 there were several articles about slow SSD performance and a Windows 11 KB5007262 update. You might want to look at some of those to see if that update is a possible solution.

Thanks for that - will look into it.

Graspher 02-27-2022 07:27 AM

Quote:

Originally Posted by Topspinmo (Post 2066287)
Desktop and Microsoft about as slow as turtle crossing road. Now add internet service that claims to be fast when in reality you get maybe half speed you’re paying you have turtle race at best.

Yup - those are the realities in my world at the moment!

Graspher 02-27-2022 07:43 AM

Fixed
 
Bingo - I believe it's resolved. I'd been "sleeping" the computer repeatedly over several days. I turned off....then on again and no more problem. Not sure if sleeping it had anything to do with the fix...but I'm back to believing I have the worlds fastest desktop.

Thanks everyone for taking the time to ping in. I enjoy this forum cause one is never alone when problems pop up - the support is wonderful!

Graspher 02-27-2022 07:52 AM

NOT FIXED - still looking for any suggestions...

Graspher 02-27-2022 08:54 AM

Very Fixed !
 
Got thru to Dell support - they cleaned it up. For those in the know it was an "indexing" issue. Greek to me.

Be well...

retiredguy123 02-27-2022 08:57 AM

Quote:

Originally Posted by Graspher (Post 2066298)
NOT FIXED - still looking for any suggestions...

///

retiredguy123 02-27-2022 09:14 AM

Quote:

Originally Posted by Graspher (Post 2066332)
Got thru to Dell support - they cleaned it up. For those in the know it was an "indexing" issue. Greek to me.

Be well...

Glad you got it fixed. By the way, I have an HP I7 desktop with Windows 11 and it is fast. I only restart my computer about once a week or so, but I never use the sleep mode. I just let the screen go blank automatically after a few minutes. I think this is safe as long as you need to use a PIN to go back to the Windows home screen. Also, I store most data files, like music, on the D drive or on an external drive, not on the C drive. I have the Windows security setting on "Medium High" not "High". You may want to consider subscribing to Microsoft 365 for about 70 dollars per year. It will give you access to Microsoft Office on several devices, and it will also give you 1TB of cloud storage using OneDrive. OneDrive can be set up to automatically upload and/or update files that you change to the cloud that you can access from any internet device. I have about 500GB of music stored on the OneDrive cloud.

dougjb 02-27-2022 09:20 AM

If its Microsoft....its bound to be buggy. That company has a decades long practice of overpromising and underdelivering. If I count up all the hours I have spent dealing with Microsoft's upgrades and products to even make them work minimally, I would realize I have spent many years of my life addressing the failures of this company. At one time the US government sought to break up this monopoly. They lost because Microsoft was just too big for the government. In my opinion, this is a company that needs to be broken into tiny little pieces. Can't you tell.....I hate Microsoft and all of its "improvements" and "upgrades".

jdulej 02-27-2022 09:20 AM

Quote:

Originally Posted by B-flat (Post 2066262)
You would have been better off with an Apple iMac or Mac Book with the new M1 processor or if you wait a week or so the new M2 processors may be released. I worked in the Windoze world as an IT specialist. When I retired the Windoze computers were also retired I switched to Macs and have never looked back. Well I have to shake my head on the continual headaches Windoze machines give to their users.

Windows mis-spelling is intentional.

Gotta push back a little on this one. My wife is an apple fanatic, but she spends a good chunk of time banging her head against the wall in frustration with one issue or another. Usually with uncooperative apps and trying to live in an online world that is 75% Windows based. Meanwhile, I have been humming along with Windows 10 for years with zero issues and with some big, complex apps (Lightroom, Photoshop, etc.) they NEVER fail. These are all the stand alone versions so all the work in on my desktop - Intel I5, 32 gigs ram, high-end graphic card (can't remember which one).
I'm not knocking Apple computers (they are pretty and come is cool boxes) but they do have their drawbacks if you are trying to get work done in the real world.

Graspher 02-27-2022 11:04 AM

Quote:

Originally Posted by retiredguy123 (Post 2066344)
Glad you got it fixed. By the way, I have an HP I7 desktop with Windows 11 and it is fast. I only restart my computer about once a week or so, but I never use the sleep mode. I just let the screen go blank automatically after a few minutes. I think this is safe as long as you need to use a PIN to go back to the Windows home screen. Also, I store most data files, like music, on the D drive or on an external drive, not on the C drive. I have the Windows security setting on "Medium High" not "High". You may want to consider subscribing to Microsoft 365 for about 70 dollars per year. It will give you access to Microsoft Office on several devices, and it will also give you 1TB of cloud storage using OneDrive. OneDrive can be set up to automatically upload and/or update files that you change to the cloud that you can access from any internet device. I have about 500GB of music stored on the OneDrive cloud.


Thanks for that! I'm a freak about storage (learned the hard way). My new C is 1TB and new D is 1TB. All my working files are kept on the D - music, photos, vids, movie making stuff, etc. I maintain 3 external hard drives for each drive - so 6 externals and they are kept in different locations.

I've never been comfortable with cloud storage so I don't walk that path.

Yup - already doing the micro office....but i keep seeing vids on how to get it free - will need to look into that.

500g music...Suffern Succotash....I thought I was king with 75g!!! If I ever want to get into hacking I'll begin my studies with your onedrive!!!!

Graspher 02-27-2022 11:05 AM

Quote:

Originally Posted by jdulej (Post 2066351)
Gotta push back a little on this one. My wife is an apple fanatic, but she spends a good chunk of time banging her head against the wall in frustration with one issue or another. Usually with uncooperative apps and trying to live in an online world that is 75% Windows based. Meanwhile, I have been humming along with Windows 10 for years with zero issues and with some big, complex apps (Lightroom, Photoshop, etc.) they NEVER fail. These are all the stand alone versions so all the work in on my desktop - Intel I5, 32 gigs ram, high-end graphic card (can't remember which one).
I'm not knocking Apple computers (they are pretty and come is cool boxes) but they do have their drawbacks if you are trying to get work done in the real world.

My hero.....

Graspher 02-27-2022 11:07 AM

Quote:

Originally Posted by dougjb (Post 2066350)
If its Microsoft....its bound to be buggy. That company has a decades long practice of overpromising and underdelivering. If I count up all the hours I have spent dealing with Microsoft's upgrades and products to even make them work minimally, I would realize I have spent many years of my life addressing the failures of this company. At one time the US government sought to break up this monopoly. They lost because Microsoft was just too big for the government. In my opinion, this is a company that needs to be broken into tiny little pieces. Can't you tell.....I hate Microsoft and all of its "improvements" and "upgrades".

I'm a basic user but I feel the frustration. I loath iTunes...

Babubhat 02-27-2022 11:18 AM

Dell should have diagnostic test software on the machine. Run it to check dell website

Graspher 02-27-2022 11:20 AM

Quote:

Originally Posted by Babubhat (Post 2066423)
Dell should have diagnostic test software on the machine. Run it to check dell website

Yes, good point. The tech schooled me on those features. Very useful.

Bealman 02-27-2022 11:43 AM

Quote:

Originally Posted by B-flat (Post 2066262)
You would have been better off with an Apple iMac or Mac Book with the new M1 processor or if you wait a week or so the new M2 processors may be released. I worked in the Windoze world as an IT specialist. When I retired the Windoze computers were also retired I switched to Macs and have never looked back. Well I have to shake my head on the continual headaches Windoze machines give to their users.

Windows mis-spelling is intentional.

Too much money for an aluminum anchor. Depends what you want to do with a computer whether you want an Apel or Windoze. Been in both worlds and the each have their issues. One is plastic and one is overpriced aluminum.

midiwiz 02-28-2022 06:44 AM

Quote:

Originally Posted by Graspher (Post 2066256)
:pray:

Dell - Windows 11 - 1TB optical - 64 ram - i7 12700K

I don't even know how to explain the issue - short vid of problem linked below.

Basically, when I click on a folder (music in this case) the list of songs appear....and then they one by one disappear until all are gone then they reappear and are able to be clicked on. This takes about 20 seconds for 30 files - should only take a split second!!!

Imagine my shock and horror given this unit is only days old (meaning I haven't loaded the drive with slow down garbage yet) and probably the fastest processor in the world (that's what I told the wife to justify the purchase - please don't bust my bubble).

Yes, I do have free dell help but I'm trying to avoid the long phone time. Plus deep down I know it has to be something simple. Head hung in shame, computers are not part of my wheelhouse.

What tweak to do I need to make or did I just goof really bad and should of bagged a Lenovo?

Dropbox - IMG_1036.MOV - Simplify your life

:bigbow:

it's your optical disc. it's the timing of reading from cache, to reading from disc vs screen refresh. otherwise known as it's slow.

midiwiz 02-28-2022 06:45 AM

Quote:

Originally Posted by dougjb (Post 2066350)
If its Microsoft....its bound to be buggy. That company has a decades long practice of overpromising and underdelivering. If I count up all the hours I have spent dealing with Microsoft's upgrades and products to even make them work minimally, I would realize I have spent many years of my life addressing the failures of this company. At one time the US government sought to break up this monopoly. They lost because Microsoft was just too big for the government. In my opinion, this is a company that needs to be broken into tiny little pieces. Can't you tell.....I hate Microsoft and all of its "improvements" and "upgrades".

this above statement is completely incorrect.

midiwiz 02-28-2022 06:48 AM

Quote:

Originally Posted by Graspher (Post 2066332)
Got thru to Dell support - they cleaned it up. For those in the know it was an "indexing" issue. Greek to me.

Be well...

files on a drive require an index otherwise when the heads read the disc they read it 'in order' indexing gives a better "fast disk" impression however is merely a bandaid of future things to come. Opticals aren't fast like SSD, they are slow. Indexing will mask over what you have in your video, because it's caching an index for current use.

M2inOR 02-28-2022 07:20 AM

Long career working with Apple and Microsoft, primarily storage, server, and graphic products. I'm a serious user of both.

In this case, first time access of a lot of files, the indices simply needed to be rebuilt, especially if storage was on an older operating system.

Even more time if connected to the cloud, and files and folders needed to be synchronized.

I use Amazon, Microsoft, Google, and Amazon cloud services, in addition to local direct connect hard drives, and local home server.

Until everything gets synced, there can and will be delays. Same happens when iPad, Samsung tablet, and both Apple and Android smartphones are connected for the first time.

As for which platforms are "better", that's a tough one to answer. Each has plusses and minuses, and is highly dependent of what you are doing.

Storage products I've been responsible for sit on the shelves in Apple Stores worldwide, as well as other major retailers online and at brick and mortar locations.

I will say one thing, though: the state of software development for apps and the operating systems is worrisome. Between security and bugs, things could be better. Some new problems are simply new features that confound all of us at times.

Good luck to all!

PS remember to backup! Have at least two copies of everything. I have backups local as well as in the cloud.

dshoberg 02-28-2022 07:44 AM

Quote:

Originally Posted by Graspher (Post 2066256)
:pray:

Dell - Windows 11 - 1TB optical - 64 ram - i7 12700K

I don't even know how to explain the issue - short vid of problem linked below.

Basically, when I click on a folder (music in this case) the list of songs appear....and then they one by one disappear until all are gone then they reappear and are able to be clicked on. This takes about 20 seconds for 30 files - should only take a split second!!!

Imagine my shock and horror given this unit is only days old (meaning I haven't loaded the drive with slow down garbage yet) and probably the fastest processor in the world (that's what I told the wife to justify the purchase - please don't bust my bubble).

Yes, I do have free dell help but I'm trying to avoid the long phone time. Plus deep down I know it has to be something simple. Head hung in shame, computers are not part of my wheelhouse.

What tweak to do I need to make or did I just goof really bad and should of bagged a Lenovo?

Dropbox - IMG_1036.MOV - Simplify your life

:bigbow:

I just bought a new high end tower and for the first few days whenever I wanted to look at my photos, the icon images had loaded and then updated very similar to your experience with music files. It then did not do it after the first few days and is fine now. I suspected it was the sharing and migration across my other devices, OneDrive cloud files, etc….

MidWestIA 02-28-2022 07:59 AM

almost
 
I sleep and hibernate alot and sooner or later it gets sluggish or won't do it so I shutdown. When I run vpn like hotel i have to turn off & on to get through sometimes. And on that note norton is easy to turn on & off but get popups to buy crap every 10 minutes

Joanne19335 02-28-2022 08:10 AM

Quote:

Originally Posted by Graspher (Post 2066256)
:pray:

Dell - Windows 11 - 1TB optical - 64 ram - i7 12700K

I don't even know how to explain the issue - short vid of problem linked below.

Basically, when I click on a folder (music in this case) the list of songs appear....and then they one by one disappear until all are gone then they reappear and are able to be clicked on. This takes about 20 seconds for 30 files - should only take a split second!!!

Imagine my shock and horror given this unit is only days old (meaning I haven't loaded the drive with slow down garbage yet) and probably the fastest processor in the world (that's what I told the wife to justify the purchase - please don't bust my bubble).

Yes, I do have free dell help but I'm trying to avoid the long phone time. Plus deep down I know it has to be something simple. Head hung in shame, computers are not part of my wheelhouse.

What tweak to do I need to make or did I just goof really bad and should of bagged a Lenovo?

Dropbox - IMG_1036.MOV - Simplify your life

:bigbow:

Although I consider myself sort of a geek, I did not upgrade to Windows 11 for the same reason—a different desktop. I have yet to see a complete tutorial outlining the major differences between Windows 10 and Windows 11. It took awhile for me to move to Windows 10 and learn all of its quirks. Now that I have done so, I will wait until all of the “bugs” are fixed before I do. If you bought the computer already loaded with the new operating system, I would contact the seller or buy a cheap tutorial explaining the major differences between the two. In fact, there should be some kind of tutorial already loaded on your new computer. If you can afford to do so, I recommend that you buy an iMac. It works just like an iPhone. It’s quite a change from a PC, but Apple is far superior to Microsoft.

Luggage 02-28-2022 08:21 AM

Indexing creates a special file so that Windows can easily know where all your other files are. In other words an index.

retiredguy123 02-28-2022 08:51 AM

Quote:

Originally Posted by Joanne19335 (Post 2066674)
Although I consider myself sort of a geek, I did not upgrade to Windows 11 for the same reason—a different desktop. I have yet to see a complete tutorial outlining the major differences between Windows 10 and Windows 11. It took awhile for me to move to Windows 10 and learn all of its quirks. Now that I have done so, I will wait until all of the “bugs” are fixed before I do. If you bought the computer already loaded with the new operating system, I would contact the seller or buy a cheap tutorial explaining the major differences between the two. In fact, there should be some kind of tutorial already loaded on your new computer. If you can afford to do so, I recommend that you buy an iMac. It works just like an iPhone. It’s quite a change from a PC, but Apple is far superior to Microsoft.

I upgraded to Windows 11 in October, when it first came out. No issues so far. I really haven't noticed much difference from Windows 10, even with the desktop, except the Start button has been moved from the left side of the task bar to the center. Also, when you press the Start button, you get a popup window with additional program icons that you can add to or delete. I understand that you can now use widgets and Android apps, but those are things I have not tried. Overall, I would recommend upgrading.

JoelJohnson 02-28-2022 01:51 PM

Having worked on computers before Bill Gates was born, I've worked on MANY different operating systems. My first PC ran DOS, then, reluctantly, I went to Windows (3.1). When we moved here we had rental property, so we used Quicken (so had to keep Windows 7). A few years back I discovered LINUX, tried it and liked it. When we sold the rental property I converted my 10 year old Dell to LINUX MINT and never looked back. It runs faster than it ever did on Windows. I've converted about a dozen people here in The Villages to LINUX and, so far, they haven't asked to go back to Windows.

CoachKandSportsguy 02-28-2022 05:17 PM

Have had dell for years, i have two right now, what model did you buy?

The description could be different models. . .

jimkerr 02-28-2022 07:00 PM

What village are you in? I’m south of 44 and would be happy to take a look at it.

OrangeBlossomBaby 02-28-2022 09:23 PM

Quote:

Originally Posted by Graspher (Post 2066414)
Thanks for that! I'm a freak about storage (learned the hard way). My new C is 1TB and new D is 1TB. All my working files are kept on the D - music, photos, vids, movie making stuff, etc. I maintain 3 external hard drives for each drive - so 6 externals and they are kept in different locations.

I've never been comfortable with cloud storage so I don't walk that path.

Yup - already doing the micro office....but i keep seeing vids on how to get it free - will need to look into that.

500g music...Suffern Succotash....I thought I was king with 75g!!! If I ever want to get into hacking I'll begin my studies with your onedrive!!!!

Ditch Microsoft Office and switch to LibreOffice. It's open source from the folks who brought the world Sun Microsystems and Oracle. It's compatible with MS Office, more robust, fewer bugs, with tons more functionality. They have another software suite called OpenOffice that's similar, with less functionality than LibreOffice (so it's about the same as MS Office).

PersonOfInterest 03-01-2022 05:54 AM

Quote:

Originally Posted by JoelJohnson (Post 2066790)
Having worked on computers before Bill Gates was born, I've worked on MANY different operating systems. My first PC ran DOS, then, reluctantly, I went to Windows (3.1). When we moved here we had rental property, so we used Quicken (so had to keep Windows 7). A few years back I discovered LINUX, tried it and liked it. When we sold the rental property I converted my 10 year old Dell to LINUX MINT and never looked back. It runs faster than it ever did on Windows. I've converted about a dozen people here in The Villages to LINUX and, so far, they haven't asked to go back to Windows.

I'm interested to know what computers you worked on in the Early 1950's ?? That would also make you close to, or over 90.

JoelJohnson 03-01-2022 09:02 AM

Quote:

Originally Posted by PersonOfInterest (Post 2066931)
I'm interested to know what computers you worked on in the Early 1950's ?? That would also make you close to, or over 90.

OK, so I went a little too far with the Bill Gates reference, but I wrote my first program (in FORTRAN IV) in 1969.

OrangeBlossomBaby 03-01-2022 09:10 AM

Quote:

Originally Posted by JoelJohnson (Post 2067013)
OK, so I went a little too far with the Bill Gates reference, but I wrote my first program (in FORTRAN IV) in 1969.

You got me beat. I wrote my first (in BASIC) in 1978. Dummy terminal, program came out on ticker tape (not punch cards), divide by zero was an actual problem, goto was sometimes a nightmare, and the "hard drive" was a couple of things that looked like refrigerator cases in an air conditioned room next door to the computer lab, with reel to reel tape.

Pinball wizard 03-01-2022 06:23 PM

If college counts, 1972, IBM360, PL/1


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