Munn's AC/Heating
 

Anyone here deal with Munn's for repair or a system checkup on your heat pump heating/AC unit.

My system needs a annual tune up and I never dealt with them before.

Cheers!

Used them for 8 years. No issues. Long lead time for annual service this year

We have been using them for 5 years and they come out every 6 months on the service program. Have never had a problem with them and their tech's always know what they're doing.

We have been dealing with them for two years now and no problem. Wish we could have the same technician each time but they seem to have a lot of turnover.

Just have to schedule about 3 months out for PM.

Thanks for all your replies.

Yes they are busy, I called in April, and they gave my a date in July.

They sent me a notice to let me know that it was time for maintenance on my system, but when I called they said they had no openings until October. I called Sun Cool and they came out within 2 weeks.

Very good! 3 years with annual check ups!

They are too busy. Long lead times.

We use them and agree, they are prompt, reliable, and reasonable. Agree with the long lead times. But isn't that a positive? If they were a shoddy service you could probably get someone out in the afternoon if you called them in the morning.

I think they do have an "emergency" service also.

There were issues with their reminder system. First time in 8 years this happened

Is it good to have the system checked every 6 months or every year?

used them for 5+ years...no issues with them

Been with them 15+ years. Every 6 months alternating heating - cooling.

I never have mine checked. I flush out the condensate drain line or add some vinegar every 3 months to prevent it from clogging. Change the filter every 3-6 months, depending on how dirty it is. I check the outside unit for dirt or debris near the coils. During a hot day in the summer, I will inspect the suction line (the pipe near the outside unit with black insulation) to see if it is cold and sweating. If it is, you know that the compressor is working. Occasionally, inspect the evaporator coil (the inside unit) for any dirt or rust. I don't think there is anything else that a technician can do to prevent your system from failing. But, if you are going to hire an HVAC company to do periodic maintenance, you still need to maintain the condensate drain more often than every 6 to 12 months. It is a common reason for an AC failure. Also, I would insist that the technician test the electronic float valve in the evaporator drain pan.

As far as every six months. We have the carrier system as I think many other do.
You change the filter every six months. It is very easy to do. I use the carrier filters. There is no shortage of generic filters some are a bit undersized.

We have the unit serviced once a year. The drain line. I pour warm water down it every month also easy. No problem with that either. Endless debate about that as well.
Some people use bleach, some vinegar, I was told not to. Doing that every six months, I think is pushing your luck.

The last people I sign on with came every 6 months @ $240 per year with some kind of parts warranty.

Then I got a notice they raise the yearly fee to $300 per year.

Reason for their price increase, my unit was getting older.

I gave them the boot.

This thread reminded me to put another pm with Munns on the books. Thanks

We used Munns for the first two years here. This year we switched to Sunshine Air Conditioning.

Both were very professional, courteous, and patience with my hovering.

However, Sunshine did a LOT of cleaning and checking of things Munns did not do. They were MUCH more thorough and seemed to be more detail focused.

$99/yr for maintenance and they have a "plan" also for those that prefer a contract. The plan does include discounts on parts, etc. if you need it. The technician, Shawn, was very polite in making the "offers" to upgrade to a plan, etc. And I felt no pressure to sign up.

Very happy, I plan on using them again next year.

The problem with a service plan is that, when your AC fails in mid-July, are they going to come to your house immediately? I don't have a plan, but when my AC failed last summer on a Saturday, I was able on get it fixed the same day. I like being able to call any company that is available. Most companies will tell you that they provide priority service to their plan customers, but none of them will guarantee it.

So far we have not had a problem (knock wood) but Munns claim we would get priority service. Hopefully will never need to find out.

I will say that when we had a similar pm in Va the hvac company would come out same day or next day.

Right up there with cleaning out underneath and cooling fins/fan of refrigerator. Now that what should be doing every 6 months:shocked:

But almost nobody does that

Used them once. Then Chuck Farrell told me how much I overpaid. Never used them again.

Listen to 1,2,3. He is smarter than you. Go ahead and spend your money for a security blanket if you want but the smart move is saving your money for when you actually have a problem

Likely, but they could also be very short on employees and put major installs and emergency repairs as priority.

I have Munns once a year for service to my AC/heating & find them reliable & fair priced. They put a new AC unit in my villa in 2019.

Have used Munns for 15 plus years with bi annual service contract. When repair needed have had good luck with them showing up promptly and repair done professionally.

Munn's is excellent!

Great experience
 

We had great experience with them on two different homes.

Used ‘em twice a year for 16 years. Great service, fair prices.

Another vote for Munns

Glenbrook
 

Your choice. We do every 6 months, spring for .AC check up and new filter, fall for heating system. Have used them for over 20 years. No problems. Yes, they are very busy and there is a long lead time. Schedule ahead.

Used them twice.
Totally satisfied.

Pricey

Same for us

We use them and have ours serviced twice a year. They arrive on time.

Marc Anthony, quality workmanship, available, reasonable, Villager

Munns
 

Called Munns but didn't want to wait weeks. Called Chuck Farrell's Ac & Heating (352) 633-9364 kind of a local group they came fast and were reasonable

While it's possible not to get same day service in an emergency if you have a priority plan, usually you do get same or next day service especially if your system is down in the hot season. We use Sunsine and they are very good. As some mentioned the service can only accomplish basic system checks and cleaning. There is no "magic" to anticipate a failure 100% of the time. Yearly or every 6 months is always a debate but if your unit is maintained meaning yearly check-ups and cleaning the condensate line monthly and changing the filters then yearly check-ups are fine.

They are fantastic. Used the for 13 years so far.