Quantum Fiber Internet
 

Is anyone using Quantum Fiber internet? I received an offer in the mail that sounds almost too good to be true. 940 mbps for $35 a month for life, including equipment fees. If you are using it, is it reliable? Are there lots of outages? Overall it gets great reviews on CNET and Reddit and horrid reviews on Trustpilot and Yelp. Who am I to believe? I'd like to learn from a Villager first hand.

If it seems too good to be true.....
It's not for life, it's as long as they offer that plan.

We have Quantum and you are getting a slightly better deal than me. I am paying $45 flat and it has worked perfectly for us. Very reliable and speedy. They have an app for your phone that has a lot of information, like what devices are connected, speed test, and more.

Why should I care about fiber? I have Xfinity COAX internet and get 1200 mbps. Is fiber really better than COAX?

Quantum is far less than Xfinity for comparable speeds. My thought is unless you are doing 8k steaming, or heavy into gaming, the very highest speeds are not needed.

Not available north of 44? - I know it is not available near 466
I am correcting myself Century Link did put in fiber optic north of 466 (I had it in Santiago) but do not have fiber optic in Bonnybrook.

We’ve had Centurylink/Quantum since 2010 maybe 2 outages lasting less than hour or two.

One difference between cable and fiber is that with fiber, your upload speed and download speed are the same.

Another reason some people prefer fiber to coax is because it is not Xfinity.

I have had their service for 10 years; QuantumFiber is a rebranding of the CenturyLink fiber service. I pay $30 per month for more bandwidth than I require using my own router. They are very reliable.

Not necessarily true. I have had different upload and download nominal bandwidths with fiber. Their current offerings are for the same bandwidths but it doesn’t have to be.

Fiber services typically give you a dynamic IP address at an RJ-45 jack in a location that you specify. You can plug any router or computer directly into that jack. Their “modem” is typically tucked away in an ONT box on the outside of the house or in a low voltage panel in the garage. You don’t need to be concerned about using a vendor approved modem/router. Besides that convenience, bits are bits.

I rent the modem/router from Xfinity because, if something goes wrong, I want to be able to blame them.

I own my own router because I don’t want to keep paying for the router over and over again (which is what you do when you lease equipment) and in the extremely unlikely event of a router failure (I have never seen a router failure in 25 years of having broadband access), I can easily diagnose it myself.

it won't be 35 for life, however with that said I've had it for 3 years, it' fantastic! I have never had an outage

btw, take another look at that price sure it's not $75??

Centurylink (Quantum)
 

We are north of 466 near Glenview and Savannah Center and have 940 mbps. Very reliable almost no outages includes equipment and install. We pay and have paid $65/mo for 6+ yrs.

It is available North of 44. We have it in village of Belle Aire. Their app will tell you if it is available in your area

Fiber has its own modem (called ONT) that changes fiber to copper. They usually adapt one of your home's telephone jacks for this purpose. It might be installed in your garage near your low-voltage box (where your irrigation controller is located), but I had them install mine inside the house near my router. I had some outages with Xfinity but none in a year with Quantum. You also might explore YouTube TV. Its channel lineup is almost identical to Xfinity but it has unlimited DVR and you can pause live TV.

Quantum on 466
 

[QUOTE=gatorbill1;2344946]Not available north of 44? - I know it is not available near 466.

We have had quantum fiber for 6mos and our village entrance is on 466, so your statement is not correct. Not one outage since we started the service.

In Saint James using for $50 month for life. No problems. Don't remember mbps but more than enough for my streaming

Take the deal, nothing prevents you from switching. My bet is they charge you more for the modem rental to recover their monthly cost. I would buy my own router (one that doesn’t slow the system down) and stream all the other services I need.

Yes it is!
 

I got Quantum in the early spring and I live in Glenbrook, North of 466. As a snowbird, I got tired of the severe restrictions when I migrate to my Michigan home ("vacation mode") and the unreliability and billing nightmares of Xfinity when I come back. We stream TV's and a tablet (no gaming) and have the 500meg plan. With the exception of a faulty modem issue, I'm jumping up and down about the decision to switch. I consistently get download speeds of 540 - 560 megs and upload speeds of over 900 megs. $40/month is a lot better that the 200 meg plan I had from the other folks for over double the amount. Clear signal, no looping, no tiling. I highly recommend them. I wish I could get them up here!

It is available in Hillsboro Village and that is North of 44. Check your facts.

Have it. 30.00 a month when it was offered to me. Works fine.

I could not even find a phone number for them. If I can't talk to a live person, I don't deal with them!

Here are the facts:

1) Fiber gives you the same speed bi-directionally meaning if they say 1GBS then you get this speed both upload AND download. Cable only gives you the advertised speed on the download. Upload is generally about 30MBS, very slow.
2) With cable systems your internet is Shared meaning you and your neighbors Share the bandwidth on the same cable infrastructure which is why speeds will vary at peak times. With Fiber you have your own dedicated link and the speed never changes.
3) Because cable companies deliver TV content, they have to pay franchise fees to the content providers which always go up. This is why cable prices always increase because they have to pass these increases on to all of their customers. Even if you have a "deal" from cable, you can still get one of these increases. Some say "I'll renegotiate every year to get a deal" but unless you have an alarm set, the cable companies will automatically charge you full price at the end of the "deal" and by the time you realize it, you will have paid the increase.
4) Cable systems use old obsolete copper infrastructure thats vulnerable to lightning and can bring unwanted induced power surges into your home's electric system. Fiber is glass cable without any of these issues.
5) Because Fiber uses light on glass fibers it doesn't require power in most of it's distribution network like cable. In a severe storm if we get local power disruptions, Fiber will usually stay active where the local power disruptions will take out your cable.

Bottom line, if you can get Fiber internet service from any company here in the Villages, get it. Cable is old fashioned, more unreliable and is usually ripping you off.

LOL, with fiber there is no modem like with cable. Quantum and all fiber internet companies provide you with the fiber termination device called an ONT (Optical Network Terminator) and router in a combined unit for FREE. You can install your own router and WiFi system after the fiber router or you can get their FREE mesh network pods and use them.

It's not like cable where you have a modem to pay for.

The optical network terminator and router device provided by Quantum is FREE and maintained by Quantum. If anything goes wrong, they fix it for FREE. All you need to do is plug in your Wifi device or use their FREE WiFi Mesh network pods which they setup for FREE and you are good to go. Fiber internet is the most flexible meaning if you want them to come set everything up for you for FREE without maintenance charges you can have that or if you want to set up your own system, you can do that as well. You can even turn off their router and use your own.

QuantumFiber’s mesh router is not free. It would be correct to state that it is available at “no additional cost” but you are paying for it. They changed their plans so what was a $15 per month mesh router lease option is now “included”. The price of their basic plan increased from $30 per month to $50 per month to essentially cover their mesh router, albeit they also raised the nominal bandwidth but that is of no value to me as I already have 10x more bandwidth than I need. I am under the $30 per month plan. For those who don’t want to roll their own, this is probably a good move by QuantumFiber but it does increase the cost for those of us who prefer to provide our own equipment. I’ll stay with the $30 plan as long as I can.

We’ve had Quantum for about 2 years. $30 a month total, price guaranteed for life for 200 MBPS. No outages so far. Modem and 4 pods included for free. That’s right, free.

I know some other people who got that deal. When I made the switch from CenturyLink fiber service to the rebranded QuantumFiber for $30 per month, they had morphed the plan to charge an additional $15 for the mesh router lease. It was of no consequence to me as I already had a contemporary router. New subscribers are now paying $50 per month. You should keep your plan ;-)

They seem to frequently change their pricing and speed offered. Some plans have included all equipment, other plans have charged. This is a good deal, take it.

Also, when we had Comcast, it was a nightmare every year after returning from our 3 month vacation hold. We had to negotiate a new plan every year. With Quantum, we were able to turn our service off and back on without any issues.

Quantum Fiber is great.
 

I pay $30/m. No hidden fees... just $30/m. Speed is fantastic. When I joined they had free install. Their wi-fi modem and 3 nodes on a nested wireless. Great coverage throughout the house. I've had 1 outage in the 2 years since I joined.

I just ran a speed test ... (search speed test on google) and this was response over my wi-fi network:

"Your Internet connection is very fast.

Your Internet connection should be able to handle multiple devices streaming HD videos, video conferencing, and gaming at the same time."

We are happy with our plan. They seem to change their plans frequently and the OP’s offer of $35 including equipment is also a great offer.

I was wondering if the OP might have made a typo and meant $75 per month as that is the price for the 1 gigabit per second service on their website.

From their website: 833-250-6306

I wish we could get this south of 44 because Spectrum speeds suck, but alas it’s not available yet. Will jump on it as soon as it’s offered. We had fiber at our previous home out of state and really miss it. Night and day difference from cable.

I have xfinity and have had nothing but problems for the last 6 months. A lot of buffering and disconnects. I unplug and plug in, they check from their end but with no resolution. I will be looking around for someone else. I am in the village of Hillsborough.

Whether it's built into the cost or not, you are correct, there is no additional cost. Either way their price is relatively cheep for what they are giving you and thier mesh WiFi works great for the average person who doesn't want to "roll their own".

Not a typo. In the last month I switched to Quantum Fiber as Xfinity double my bill after my two year contract and wanted to start charging rental for their modem/router. Quantum offered their 1 Gbps service for $35/month for life* with free install and no-cost* wifi 360 pods. Within a week of requesting the service on the Quantum website it was installed. Been great so far.

*the "for life" guarantee is only as long as they offer that tier of service and the "no cost" wifi pods are excluded from the "for life" guarantee. So they obviously have built in a out for their monthly cost, but I can always switch service again if it approaches anything Xfinity offers.