Talk of The Villages Florida

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Chellybean 11-18-2024 09:22 AM

Beware of SKYLIGHT ROOFING
 
After wait a week for a quote after they look at the roof and took pictures i recieved a nasty email stating they lost the pictures and do not want to do the wasted Legwork in giving a estimate. My husband stated are you sure you have the correct customer?. Brent the owner replied yes and he stated to my husband that his phone is blowing up and he has lost pictures and our quote. HMMMMM if this isn't a red flag i don't know what is.
He also stated to my husband that he owns 3 houses in the villages and he is easy to get along with,hmmmm again. After talking to a nieghbor that used them, they said once they suck you in to get you to sign the contract thier follow up is terrible.
I don't know why Brent stated he owns 3 houses in the villages and what that has to do with anything?
Beware of them.
I sure im going to get negative post regarding warning people. Its only a warning do what you choose to!

gatorbill1 11-18-2024 09:40 AM

I found their quote to be a lot higher than Sack Roofing for same shingles etc. When I told them they were too high he said they could not do anything. Used Sack and very satisfied.

oldtimes 11-18-2024 10:25 AM

I would never use a company that needs to advertise as much as they do. Good roofers have all the work they need by word of mouth.

New Englander 11-18-2024 10:49 AM

Quote:

Originally Posted by oldtimes (Post 2387211)
I would never use a company that needs to advertise as much as they do. Good roofers have all the work they need by word of mouth.

:agree:

Mleeja 11-18-2024 05:04 PM

We have used Skylight Roofing and had a very good experience with them. I would not hesitate to recommend them.

Pairadocs 11-18-2024 06:07 PM

Quote:

Originally Posted by Chellybean (Post 2387188)
After wait a week for a quote after they look at the roof and took pictures i recieved a nasty email stating they lost the pictures and do not want to do the wasted Legwork in giving a estimate. My husband stated are you sure you have the correct customer?. Brent the owner replied yes and he stated to my husband that his phone is blowing up and he has lost pictures and our quote. HMMMMM if this isn't a red flag i don't know what is.
He also stated to my husband that he owns 3 houses in the villages and he is easy to get along with,hmmmm again. After talking to a neighbor that used them, they said once they suck you in to get you to sign the contract thier follow up is terrible.
I don't know why Brent stated he owns 3 houses in the villages and what that has to do with anything?
Beware of them.
I sure im going to get negative post regarding warning people. Its only a warning do what you choose to!

I have always wondered if there might be a bit more to their story. By that I mean all the posted reviews (RAVE reviews I might add), posted on ND and other social media sites make a big point of "call Brent" he's one of us, a villager, implied of course is, you can trust him, he's one of our neighbors, just another senior. But, as I processed that, I started to wonder what the "rest of the story" was. Would someone who owns a big roofing company really move into a development for retired folks when there are so many family villages ? Or, is "Brent" really a retired person working part time as so many do, as a representative for this company, maybe commissioned for each fellow villager they can sign up ? I have no idea, but it does sound like a good marketing plan for an roofing (or other) company. Hire a sales rep that is a (semi ?) retired villager, it implies without stating it, hey, you are going to be golfing, playing bocci or pickle-ball, going to socials and club meetings with this person, so the potential customer could make the leap to the thought that this is a person you live and socialize with, so safety in that ? I have no idea. but if I had a company, and wanted to really promote trust, sounds to me like being able to say, ---------- company, owned by a villager, etc. etc. That could be an advantage, but it could also mean absolutely nothing ! ?

bandsdavis 11-18-2024 06:07 PM

Sky Light
 
Quote:

Originally Posted by Mleeja (Post 2387274)
We have used Skylight Roofing and had a very good experience with them. I would not hesitate to recommend them.

Same here, they did our roof just 2 weeks ago. Their quote was a little higher, but we chose a slightly higher type of shingle, so basically the same. Their follow through from signing to completion was excellent. Our impression of Brent is the complete opposite from the OP. But, things can happen to change one person's perception compared to another.

gatorbill1 11-18-2024 06:36 PM

Quote:

Originally Posted by Pairadocs (Post 2387280)
I have always wondered if there might be a bit more to their story. By that I mean all the posted reviews (RAVE reviews I might add), posted on ND and other social media sites make a big point of "call Brent" he's one of us, a villager, implied of course is, you can trust him, he's one of our neighbors, just another senior. But, as I processed that, I started to wonder what the "rest of the story" was. Would someone who owns a big roofing company really move into a development for retired folks when there are so many family villages ? Or, is "Brent" really a retired person working part time as so many do, as a representative for this company, maybe commissioned for each fellow villager they can sign up ? I have no idea, but it does sound like a good marketing plan for an roofing (or other) company. Hire a sales rep that is a (semi ?) retired villager, it implies without stating it, hey, you are going to be golfing, playing bocci or pickle-ball, going to socials and club meetings with this person, so the potential customer could make the leap to the thought that this is a person you live and socialize with, so safety in that ? I have no idea. but if I had a company, and wanted to really promote trust, sounds to me like being able to say, ---------- company, owned by a villager, etc. etc. That could be an advantage, but it could also mean absolutely nothing ! ?

Their main office is in Orlando - Brent is just a salesman

ProfessorDave 11-19-2024 04:45 AM

Reality Of Roofing
 
Quote:

Originally Posted by Chellybean (Post 2387188)
After wait a week for a quote after they look at the roof and took pictures i recieved a nasty email stating they lost the pictures and do not want to do the wasted Legwork in giving a estimate. My husband stated are you sure you have the correct customer?. Brent the owner replied yes and he stated to my husband that his phone is blowing up and he has lost pictures and our quote. HMMMMM if this isn't a red flag i don't know what is.
He also stated to my husband that he owns 3 houses in the villages and he is easy to get along with,hmmmm again. After talking to a nieghbor that used them, they said once they suck you in to get you to sign the contract thier follow up is terrible.
I don't know why Brent stated he owns 3 houses in the villages and what that has to do with anything?
Beware of them.
I sure im going to get negative post regarding warning people. Its only a warning do what you choose to!



1. Roofing Quality. There are huge differences in roofer quality. The shingle is typically only about 25 percent of the cost you pay for a new roof.

2. Smart Business. An intelligent roofing contractor knows that if you buy based on the lowest price it is a waste of their time and yours giving you a quote. All you will do is claim they are a rip off because of their higher price

3. Roof Effectiveness. Many roofers build to minimal standards. A quality roofer builds for extreme weather. There is a big difference.

4. Manufacturers. There are cheaper shingles with the same claimed warranty. For example. IKO and TAMKO and AtLas cost much less than GAF or CERTAINTEED. To the naive. They're the same. Just try to file a claim from an inferior company.

5. Don't Be Fooled. Buying a roof solely on price is like choosing a steak restaurant solely on price. There can be huge differences in how roofs are installed... Just like there can be huge differences in how a chef prepared a meal.

6. Summary. You can't know if you got a good roof for at least 3 to 5 years until it's performed well through multiple extreme storms. Just because they're nice doesn't mean they did a good job.

7. Some detailed examples. Were the pipe boots typical that wear out in 5 years and leak or superior that last a lifetime? Did they use pro starter strips at the rake and eave for extreme wind uplift or so the typical 3 tab on just eaves? Did they use roofing nails that come loose or special rang shank that perform much better? Six versus the typical 4 nails? Adjust the air pressure ever hour to avoid under or over fastener depth? Did they custom make new flashing or so the typical reuse of what was there before? Did they make sure the air intake in the attic was unblocked or the typical ignoring it resulting in in higher utility costs... Roof wearing out prematurely and voiding the manufacturer warranty. These are just a few examples.

BEWARE of people shaming a company for not going through the expense of preparing a quote for people who purchase based on the lowest price and think roofing contractors are a commodity.

MorTech 11-19-2024 05:03 AM

Quote:

Originally Posted by ProfessorDave (Post 2387308)
1. Roofing Quality. There are huge differences in roofer quality. The shingle is typically only about 25 percent of the cost you pay for a new roof.

2. Smart Business. An intelligent roofing contractor knows that if you buy based on the lowest price it is a waste of their time and yours giving you a quote. All you will do is claim they are a rip off because of their higher price

3. Roof Effectiveness. Many roofers build to minimal standards. A quality roofer builds for extreme weather. There is a big difference.

4. Manufacturers. There are cheaper shingles with the same claimed warranty. For example. IKO and TAMKO and AtLas cost much less than GAF or CERTAINTEED. To the naive. They're the same. Just try to file a claim from an inferior company.

5. Don't Be Fooled. Buying a roof solely on price is like choosing a steak restaurant solely on price. There can be huge differences in how roofs are installed... Just like there can be huge differences in how a chef prepared a meal.

6. Summary. You can't know if you got a good roof for at least 3 to 5 years until it's performed well through multiple extreme storms. Just because they're nice doesn't mean they did a good job.

7. Some detailed examples. Were the pipe boots typical that wear out in 5 years and leak or superior that last a lifetime? Did they use pro starter strips at the rake and eave for extreme wind uplift or so the typical 3 tab on just eaves? Did they use roofing nails that come loose or special rang shank that perform much better? Six versus the typical 4 nails? Adjust the air pressure ever hour to avoid under or over fastener depth? Did they custom make new flashing or so the typical reuse of what was there before? Did they make sure the air intake in the attic was unblocked or the typical ignoring it resulting in in higher utility costs... Roof wearing out prematurely and voiding the manufacturer warranty. These are just a few examples.

BEWARE of people shaming a company for not going through the expense of preparing a quote for people who purchase based on the lowest price and think roofing contractors are a commodity.

Excellent post! I question the quality of CertainTeed. I would look at Owens Corning Duration or Malarkey Vista.

mrf6969 11-19-2024 09:08 AM

Excellent companies like Skylight will always get a negative review every now and then. You can't please them all. If you research Skylight, you will see over 90 some percent of the folks that have used them are very pleased and we are one of them.

MSGirl 11-19-2024 09:17 AM

Quote:

Originally Posted by Chellybean (Post 2387188)
After wait a week for a quote after they look at the roof and took pictures i recieved a nasty email stating they lost the pictures and do not want to do the wasted Legwork in giving a estimate. My husband stated are you sure you have the correct customer?. Brent the owner replied yes and he stated to my husband that his phone is blowing up and he has lost pictures and our quote. HMMMMM if this isn't a red flag i don't know what is.
He also stated to my husband that he owns 3 houses in the villages and he is easy to get along with,hmmmm again. After talking to a nieghbor that used them, they said once they suck you in to get you to sign the contract thier follow up is terrible.
I don't know why Brent stated he owns 3 houses in the villages and what that has to do with anything?
Beware of them.
I sure im going to get negative post regarding warning people. Its only a warning do what you choose to!

We used them and Brent was our rep. He doesn’t own the company. He had always been professional, was quick to respond to calls and emails and they did a fabulous job for us. Clean up was excellent. Neighbors had another company roof their house and after a week I’m still seeing loose shingles flying into my yard and others from that job. We did have an issue with some gutters and they sent gutter guys out quickly to remedy the problem. I thought their customer service was top notch!

MSGirl 11-19-2024 09:19 AM

Quote:

Originally Posted by MorTech (Post 2387310)
Excellent post! I question the quality of CertainTeed. I would look at Owens Corning Duration or Malarkey Vista.

Certainteed is the product The Villages used to roof the houses. Skylight also Carrie’s other products like Owens Corning.

asianthree 11-19-2024 10:14 AM

I would be interested in a screenshot of the email…we have multiple friends that have used Skylight and have always found Brent professional. Wondering about the whole story, especially when a company that is very present in TV, has such a great reputation.

ElDiabloJoe 11-19-2024 10:20 AM

Would love to see a post like Professor Dave's that outlines what people should look for in a quality vs basic roofing job. Maybe a retired roofer? Things like the Professor outlined: new flashing vs reused, 6 nails per tab vs 4, brands of quality shingle, etc.

I would print that out and file it away for the day I need a new roof.

JohnN 11-19-2024 10:34 AM

Quote:

Originally Posted by ElDiabloJoe (Post 2387387)
Would love to see a post like Professor Dave's that outlines what people should look for in a quality vs basic roofing job. Maybe a retired roofer? Things like the Professor outlined: new flashing vs reused, 6 nails per tab vs 4, brands of quality shingle, etc.

I would print that out and file it away for the day I need a new roof.

Me too.

ohioshooter 11-19-2024 11:20 AM

I wonder why SLR hasn’t replied to defend themselves? They appear to be active on the forum.

Decadeofdave 11-19-2024 11:46 AM

Another related trane of thought.... is it possible that buying upgraded- longer warranty shingles is not necessary as the insurance companies require replacement before the warranty terms expire. Just an observation.

Two Bills 11-19-2024 12:09 PM

Quote:

Originally Posted by ohioshooter (Post 2387401)
I wonder why SLR hasn’t replied to defend themselves? They appear to be active on the forum.

Quote:

Originally Posted by ohioshooter (Post 2387401)
I wonder why SLR hasn’t replied to defend themselves? They appear to be active on the forum.

Why would he/they?
Unsubstantiated personal complaint.
Why feed the trolls with what would be opinion and hearsay.

graciegirl 11-19-2024 12:31 PM

Quote:

Originally Posted by Pairadocs (Post 2387280)
I have always wondered if there might be a bit more to their story. By that I mean all the posted reviews (RAVE reviews I might add), posted on ND and other social media sites make a big point of "call Brent" he's one of us, a villager, implied of course is, you can trust him, he's one of our neighbors, just another senior. But, as I processed that, I started to wonder what the "rest of the story" was. Would someone who owns a big roofing company really move into a development for retired folks when there are so many family villages ? Or, is "Brent" really a retired person working part time as so many do, as a representative for this company, maybe commissioned for each fellow villager they can sign up ? I have no idea, but it does sound like a good marketing plan for an roofing (or other) company. Hire a sales rep that is a (semi ?) retired villager, it implies without stating it, hey, you are going to be golfing, playing bocci or pickle-ball, going to socials and club meetings with this person, so the potential customer could make the leap to the thought that this is a person you live and socialize with, so safety in that ? I have no idea. but if I had a company, and wanted to really promote trust, sounds to me like being able to say, ---------- company, owned by a villager, etc. etc. That could be an advantage, but it could also mean absolutely nothing ! ?

I agree. And I believe that some customers come off as more friendly than others but as you say...That could mean absolutely nothing. I am very skeptical about all roofers these days. I do hope that folks don't get suckered in. Our insurance fees are higher than kites now.

Lea N 11-19-2024 04:14 PM

Covenant Roofing (352) 314-3625. Honest and reliable.

JMintzer 11-19-2024 06:32 PM

Quote:

Originally Posted by ohioshooter (Post 2387401)
I wonder why SLR hasn’t replied to defend themselves? They appear to be active on the forum.

Because it's a lose/lose situation to get intno an On-line P*ssing match...

buster21 11-19-2024 06:42 PM

He’s a very nice man
 
He’s my neighbor and a really nice man.

Deden 11-19-2024 10:59 PM

We signed a contract with Gold Key Roofing. Josh is great, explains everything.

mrf6969 11-20-2024 07:03 AM

Quote:

Originally Posted by Pairadocs (Post 2387280)
I have always wondered if there might be a bit more to their story. By that I mean all the posted reviews (RAVE reviews I might add), posted on ND and other social media sites make a big point of "call Brent" he's one of us, a villager, implied of course is, you can trust him, he's one of our neighbors, just another senior. But, as I processed that, I started to wonder what the "rest of the story" was. Would someone who owns a big roofing company really move into a development for retired folks when there are so many family villages ? Or, is "Brent" really a retired person working part time as so many do, as a representative for this company, maybe commissioned for each fellow villager they can sign up ? I have no idea, but it does sound like a good marketing plan for an roofing (or other) company. Hire a sales rep that is a (semi ?) retired villager, it implies without stating it, hey, you are going to be golfing, playing bocci or pickle-ball, going to socials and club meetings with this person, so the potential customer could make the leap to the thought that this is a person you live and socialize with, so safety in that ? I have no idea. but if I had a company, and wanted to really promote trust, sounds to me like being able to say, ---------- company, owned by a villager, etc. etc. That could be an advantage, but it could also mean absolutely nothing ! ?

Brent lives in The Villages to help and support his parents that also live here in The Villages. I hope now your mind is at ease. I am sure once he retires that he too will enjoy all that TV has to offer.

Sandy and Ed 11-20-2024 07:19 AM

Quote:

Originally Posted by ElDiabloJoe (Post 2387387)
Would love to see a post like Professor Dave's that outlines what people should look for in a quality vs basic roofing job. Maybe a retired roofer? Things like the Professor outlined: new flashing vs reused, 6 nails per tab vs 4, brands of quality shingle, etc.

I would print that out and file it away for the day I need a new roof.

……and be sure to inspect the packaging for the shingles, inspect the nails, count the number of times that nailer hits the roof for each shingle, etc. Just try to insure whatever “contract” you sign (better yet get a spec sheet for them to sign) specifies the product and install method. Seems like most tradesmen like to leave a lot of wiggle room however. .

mikempp 11-20-2024 07:58 AM

What prices are they getting for a roof? I have a 2 bedroom villa.

mrf6969 11-20-2024 08:13 AM

Quote:

Originally Posted by mikempp (Post 2387543)
What prices are they getting for a roof? I have a 2 bedroom villa.

Our Colony Patio Villa we got prices from $9700. to $13K. You did not say what type of villa you have.

BWhite 11-20-2024 08:15 AM

Skylight Roofing
 
I had my roof replaced by Skylight Roofing in 2023 and Brent was extremely professional and helpful and I would and have recommended them.


Quote:

Originally Posted by Chellybean (Post 2387188)
After wait a week for a quote after they look at the roof and took pictures i recieved a nasty email stating they lost the pictures and do not want to do the wasted Legwork in giving a estimate. My husband stated are you sure you have the correct customer?. Brent the owner replied yes and he stated to my husband that his phone is blowing up and he has lost pictures and our quote. HMMMMM if this isn't a red flag i don't know what is.
He also stated to my husband that he owns 3 houses in the villages and he is easy to get along with,hmmmm again. After talking to a nieghbor that used them, they said once they suck you in to get you to sign the contract thier follow up is terrible.
I don't know why Brent stated he owns 3 houses in the villages and what that has to do with anything?
Beware of them.
I sure im going to get negative post regarding warning people. Its only a warning do what you choose to!


ThirdOfFive 11-20-2024 08:35 AM

Quote:

Originally Posted by mrf6969 (Post 2387356)
Excellent companies like Skylight will always get a negative review every now and then. You can't please them all. If you research Skylight, you will see over 90 some percent of the folks that have used them are very pleased and we are one of them.

It doesn't take many disaffected customers to negatively affect a business. As Winston Churchill said "a lie can get halfway around the world before Truth can get its pants on". That is not to say that the complaint written about here wasn't real, but it certainly does seem to go against the prevailing wisdom regarding this roofing company.

That said however, I'd NEVER agree to a large job by anyone unless I had a written quote beforehand and an understanding that no payment would be forthcoming until the job was completed. We've had three jobs done and an ongoing service arranged since we moved here that I couldn't do myself, and in each case it was 1) do extensive research on who is the best and most reliable; 2) contact 2-3 vendors from the list and ask for quotes; and 3) get the contracts signed and let them go to work. We've not been disappointed in the least using this process.

ProfessorDave 11-20-2024 09:48 AM

Quote:

Originally Posted by MorTech (Post 2387310)
Excellent post! I question the quality of CertainTeed. I would look at Owens Corning Duration or Malarkey Vista.

Certainteed has the most asphalt. You do know your roofing... Malarkey is the best... Didn't think it was available in Florida. I don't care for OC as much as Certainteed ... But as you might tell by this post... I see more data than most would.... GAF has the best fiberglass mat... But that's only real important in the colder climates.

Topspinmo 11-20-2024 11:33 AM

Well there was NOTHING wrong with my roof, but due to all insurance scams I had to replace it in less than 2 months during Covid when shingles were hard to get to get insurance. I had three estimates. The only one I trusted to do work was batterbee’s really has nothing do with company but the contracted crew they work with.

I could not find 1 nail or piece of shingle after they were done. I watched them put roof on. crew was was quick, thorough, and precise. The price was on higher side OC shingles, but not highest of other estimates. Guy down street when cheap and has already had leaks plus it took them three days same size roof as mine and left crap everywhere. I don’t mind paying more for good job. But that’s me. I thing this was before company in question, cause I don’t remember seeing that company?

Kenswing 11-20-2024 12:01 PM

In evaluating reviews on this site I consider the poster and take into consideration past posts and threads they have started. You should all do the same. It might provide some insight on how much weight you should give this review.

Chellybean 11-23-2024 08:27 AM

Some of these Roofing companys have been purchase by Hedge funds, do your home work people!
Google can be your friend!

SkylightRoofing 11-27-2024 06:49 AM

This response is highly misleading and questionable
 
Quote:

Originally Posted by Chellybean (Post 2387188)
After wait a week for a quote after they look at the roof and took pictures i recieved a nasty email stating they lost the pictures and do not want to do the wasted Legwork in giving a estimate. My husband stated are you sure you have the correct customer?. Brent the owner replied yes and he stated to my husband that his phone is blowing up and he has lost pictures and our quote. HMMMMM if this isn't a red flag i don't know what is.
He also stated to my husband that he owns 3 houses in the villages and he is easy to get along with,hmmmm again. After talking to a nieghbor that used them, they said once they suck you in to get you to sign the contract thier follow up is terrible.
I don't know why Brent stated he owns 3 houses in the villages and what that has to do with anything?
Beware of them.
I sure im going to get negative post regarding warning people. Its only a warning do what you choose to!

From the SkyLight Roofing Villages Family of responsible roofers:

This post above truly makes no sense to me personally, nor any of the individuals working for SkyLight Roofing Villages.

In fact, this response is highly suspicious.

One, we have never sucked anyone into a contract.

Two, We don’t solicit and are a “Villages Preferred Roofer”.

Three, have no idea about lost pictures because that makes no sense unless they were doing a CertainTeed warranty claim that we have no affiliation with.

Yes, I’m Brent Maloy and I’m a Villager, I own properties here, my family knew the Morse Family, I have 12 Crews here that are highly dependable and some of the best roofers in the Country, we are Family owned & operated, and have three local offices.

I’m not even sure what the rant above is all about because we have been voted the FAVE roofer by way of community, quality, communication, price, and no subcontractors here in The Villages for over 5-years.

If you would Kindly and Lovingly need a bit of clarification on the “Hmmmmmm’s” above - my phone ☎️ is open to you 24 hours.

352-552-4766 or my Cell: 407-790-6755

You can read all recent reviews below and all over NextDoor and TOTV:
Why Should I Consider Roofing Replacement With SkyLight Roofing Villages? #SkylightRoofingVillages

“Sky Light Roofing has a vast amount of positive reviews and a solid reputation here in The Villages and surrounding communities. A strong management production staff that perpetuates Villagers to utilize their services based on tenure, price, clean-up, respect-for-property, licensing, and the utilization of their own OSHA and safety-trained crews and Supervisors.” - Villages Sun 2024

Nov 14, 2024

“Excellent roofing experience. Your Villages representative Brent Maloy was a pleasure to work with. He sat down after examining the roof and pointed out everything that was to be done. Your whole crew did a wonderful job and cleaned up thoroughly after they were finished. I would highly recommend your company…”

Wayne & Bernadette Gerald
November 2, 2024

“Brent and his team did an outstanding job from initial contact, through installation, cleanup, and follow-up. This company is a superior roofing company who knows their clients and cares about their work. You wont be disappointed with your decision to hire them, fair price, honest work.”

Kenneth Briggs

“I called on a Saturday and received a return call the next day which was Sunday. I was surprised that I got a call on Sunday but was very happy to hear from Brent. He said he would be out the next day. He came on time and did a good job with the repair and also sprayed the ceiling where a water mark was showing. Kudos to the prompt service.”

Rated 5 out of 5 stars ⭐️⭐️⭐️⭐️⭐️
October 24, 2024 - Jeanie Munn’s

“5.0⭐ Sky Light Roofing Inc. Reviews by Real Customers polled Sept 1 through November 13, 2024.” - TOTV, “Best Of 352”, Trust Pilot, NextDoor FAVE 2020-2024

“Skylight gave me a great price and did a wonderful job. They are very professional and left my home in same condition it started in. Shout out to Brent for communicating and assisting through the process. Highly recommended ”

Bernie Chiaro / Village of Lake Deaton - Villages
10-31-2024

“Customers appreciate the company's professionalism, quality workmanship, and responsiveness. Their services cover both residential and commercial roofing, and many clients have praised their efficient project completion and attention to detail. Reviewers have also noted strong communication and excellent customer service from the team, particularly highlighting their helpfulness throughout the entire process.” - CFL Consumer 2024

“Sky Light Roofing Villages also holds an A+ rating with the Better Business Bureau (BBB) and highly regarded on all Sumter media platforms.”- Best of 352 (2024)

“Skylight gave me a great price and did a wonderful job. They are very professional and left my home in same condition it started in. Shout out to Brent for holding my hand through the process”

Jeanne Simmons
Village of Hadley - 10/25/2024


“Overall, Sky Light Roofing is a reliable choice for roofing services in the Central Florida area, with competitive pricing, a strong track record of satisfied customers, and comprehensive warranties.” - USAA Insurance Contractor Resource

“Fabulous job SkyLight Roofing!
Meticulous work crew work very hard from 6:30 AM till 8:30 PM ! I walked all the way around the house, did not find one nail, you would never of known that there was a crew here putting a new roof on unless you looked up on top of the house and saw the fantastic product! Very happy and I recommend them without hesitation call Brent Maloy, the account manager, he lives in the villages, he will answer any questions you might have.
Posted 09-25-2024: Gerald Allen

“Customer service delivered in an “honest and price-competitive manner” according to poll of over 200 customers here in The Villages Q3 2024.” - Home Advisor

Feel The “Roof With Us ™” Difference:

* Honest and upfront roofing answers
* Honest roofing inspections without touching or manipulating laminate (photos only)
* Fully licensed FL Local Roofer (CGC/CCC)
* Best possible pricing and Platinum Install
* Voted Favorite Villages Roofer 2024 (FAVE)
* Cleanliness throughout entire Project
* Woman Owned and Operated
* OSHA 10, No Subcontractors, W. Comp
* Driveways and Compressors Covered
* Same Day or Day Before Material Delivery
* Google 5⭐️, BBB A+, NextDoor Fave, TOTV
* All licenses Displayed on All Vehicles
* County Permits always applied for with 3-Inspections on each installation.
* Photo and Video log on every install
* Everyone receives “Top Grade” Architectural Laminate Shingle with highest grade Synthetic Underlay (No Tier-Selling)

Over 19 Years Roofing The Villages - BBB A+ - Voted Favorite Roofer 2024 by Villages Neighbors on NextDoor - Owens Corning Platinum Preferred Contractor 2015-2024 - CertainTeed Preferred Roofer 2009-2024 - Talk Of The Villages Top Quality Roofer 2022 - 2024 - Trust Pilot Roofer-of-Choice Central Florida 2024 - Villages Sun Magazine Preferred Contractor

352-552-4766 / 888-520-0363

FL State Licensing Skylight Roofing
CGC1529262 / CCC1332541

Roofing Services in the Villages | Sky Light Roofing

https://www.talkofthevillages.com/fo...oofing-328367/

undefined - Nextdoor

Sky Light Roofing Inc. Reviews | Read Customer Service Reviews of skylightroofing.com

Sky Light Roofing, INC | Roofing Contractor | Owens Corning

https://www.bbb.org/us/fl/orlando/pr...ofing-inc-0733

SkylightRoofing 11-27-2024 07:05 AM

3 Responses
 
From the SkyLight Roofing Villages Family:

“We have done our best to moderate, communicate, and respond to this podt as we are quite baffled and cannot (for the life of us) decipher the “rant” and its origin.

We have left messages for “Chellybean” and have not heard anything. It simply seems that they had a warranty issue with CertainTeed and mistook us for being a roofing laminate manufacturer?

We have never seen a post quite like this…about Brent (A Villager and Affiliated Resident), a missing quote (which is never the case), we never have issues with sucking people into quotes as we only serve neighbors by way of referral.

Here are recent postings:

Why Should I Consider Roofing Replacement With SkyLight Roofing Villages? 💭#SkylightRoofingVillages

“Sky Light Roofing has a vast amount of positive reviews and a solid reputation here in The Villages and surrounding communities. A strong management production staff that perpetuates Villagers to utilize their services based on tenure, price, clean-up, respect-for-property, licensing, and the utilization of their own OSHA and safety-trained crews and Supervisors.” - Villages Sun 2024

Nov 14, 2024

“Excellent roofing experience. Your Villages representative Brent Maloy was a pleasure to work with. He sat down after examining the roof and pointed out everything that was to be done. Your whole crew did a wonderful job and cleaned up thoroughly after they were finished. I would highly recommend your company…”

Wayne & Bernadette Gerald
November 2, 2024

“Brent and his team did an outstanding job from initial contact, through installation, cleanup, and follow-up. This company is a superior roofing company who knows their clients and cares about their work. You wont be disappointed with your decision to hire them, fair price, honest work.”

Kenneth Briggs

“I called on a Saturday and received a return call the next day which was Sunday. I was surprised that I got a call on Sunday but was very happy to hear from Brent. He said he would be out the next day. He came on time and did a good job with the repair and also sprayed the ceiling where a water mark was showing. Kudos to the prompt service.”

Rated 5 out of 5 stars ⭐️⭐️⭐️⭐️⭐️
October 24, 2024 - Jeanie Munn’s

“5.0⭐ Sky Light Roofing Inc. Reviews by Real Customers polled Sept 1 through November 13, 2024.” - TOTV, “Best Of 352”, Trust Pilot, NextDoor FAVE 2020-2024

“Skylight gave me a great price and did a wonderful job. They are very professional and left my home in same condition it started in. Shout out to Brent for communicating and assisting through the process. Highly recommended ”

Bernie Chiaro / Village of Lake Deaton - Villages
10-31-2024

“Customers appreciate the company's professionalism, quality workmanship, and responsiveness. Their services cover both residential and commercial roofing, and many clients have praised their efficient project completion and attention to detail. Reviewers have also noted strong communication and excellent customer service from the team, particularly highlighting their helpfulness throughout the entire process.” - CFL Consumer 2024

“Sky Light Roofing Villages also holds an A+ rating with the Better Business Bureau (BBB) and highly regarded on all Sumter media platforms.”- Best of 352 (2024)

“Skylight gave me a great price and did a wonderful job. They are very professional and left my home in same condition it started in. Shout out to Brent for holding my hand through the process”

Jeanne Simmons
Village of Hadley - 10/25/2024


“Overall, Sky Light Roofing is a reliable choice for roofing services in the Central Florida area, with competitive pricing, a strong track record of satisfied customers, and comprehensive warranties.” - USAA Insurance Contractor Resource

“Fabulous job SkyLight Roofing!
Meticulous work crew work very hard from 6:30 AM till 8:30 PM ! I walked all the way around the house, did not find one nail, you would never of known that there was a crew here putting a new roof on unless you looked up on top of the house and saw the fantastic product! Very happy and I recommend them without hesitation call Brent Maloy, the account manager, he lives in the villages, he will answer any questions you might have.
Posted 09-25-2024: Gerald Allen

“Customer service delivered in an “honest and price-competitive manner” according to poll of over 200 customers here in The Villages Q3 2024.” - Home Advisor

Feel The “Roof With Us ™” Difference:

* Honest and upfront roofing answers
* Honest roofing inspections without touching or manipulating laminate (photos only)
* Fully licensed FL Local Roofer (CGC/CCC)
* Best possible pricing and Platinum Install
* Voted Favorite Villages Roofer 2024 (FAVE)
* Cleanliness throughout entire Project
* Woman Owned and Operated
* OSHA 10, No Subcontractors, W. Comp
* Driveways and Compressors Covered
* Same Day or Day Before Material Delivery
* Google 5⭐️, BBB A+, NextDoor Fave, TOTV
* All licenses Displayed on All Vehicles
* County Permits always applied for with 3-Inspections on each installation.
* Photo and Video log on every install
* Everyone receives “Top Grade” Architectural Laminate Shingle with highest grade Synthetic Underlay (No Tier-Selling)

Over 19 Years Roofing The Villages - BBB A+ - Voted Favorite Roofer 2024 by Villages Neighbors on NextDoor - Owens Corning Platinum Preferred Contractor 2015-2024 - CertainTeed Preferred Roofer 2009-2024 - Talk Of The Villages Top Quality Roofer 2022 - 2024 - Trust Pilot Roofer-of-Choice Central Florida 2024 - Villages Sun Magazine Preferred Contractor

352-552-4766 / 888-520-0363

FL State Licensing Skylight Roofing
CGC1529262 / CCC1332541

Roofing Services in the Villages | Sky Light Roofing

https://www.talkofthevillages.com/fo...oofing-328367/

undefined - Nextdoor

Sky Light Roofing Inc. Reviews | Read Customer Service Reviews of skylightroofing.com

Sky Light Roofing, INC | Roofing Contractor | Owens Corning

https://www.bbb.org/us/fl/orlando/pr...ofing-inc-0733




Quote:

Originally Posted by Chellybean (Post 2387188)
After wait a week for a quote after they look at the roof and took pictures i recieved a nasty email stating they lost the pictures and do not want to do the wasted Legwork in giving a estimate. My husband stated are you sure you have the correct customer?. Brent the owner replied yes and he stated to my husband that his phone is blowing up and he has lost pictures and our quote. HMMMMM if this isn't a red flag i don't know what is.
He also stated to my husband that he owns 3 houses in the villages and he is easy to get along with,hmmmm again. After talking to a nieghbor that used them, they said once they suck you in to get you to sign the contract thier follow up is terrible.
I don't know why Brent stated he owns 3 houses in the villages and what that has to do with anything?
Beware of them.
I sure im going to get negative post regarding warning people. Its only a warning do what you choose to!


SkylightRoofing 11-27-2024 07:11 AM

Family Owned - Villages Local - Not Hedge Fund Conspiracy Theories
 
Quote:

Originally Posted by Chellybean (Post 2388399)
Some of these Roofing companys have been purchase by Hedge funds, do your home work people!
Google can be your friend!

I’m not sure what planet these responses are coming from, but we may have ET’s corresponding on TOTV?

Skylight Roofing Villages, Family Owned & Operated, Local, Tenured

Over 20 Years Roofing The Villages - BBB A+ - Voted Favorite Roofer 2020-2024 by Villages Neighbors on NextDoor - Owens Corning Platinum Preferred Contractor 2015-2024 - CertainTeed Preferred Roofer 2009-2024- Talk Of The Villages Top Quality Roofer 2022 - 2024-Trust Pilot Roofer-of-Choice Central Florida 2024 - Google Five⭐️ FL Roofer 2024
Villages Magazine and Villages Sun - Top 5 Roofer Villages 2024

352-552-4766 / 888-520-0363

FL State Licensing Skylight Roofing
CGC1529262 / CCC1332541

Roofing Services in the Villages | Sky Light Roofing

https://www.talkofthevillages.com/fo...oofing-328367/

undefined - Nextdoor

Sky Light Roofing Inc. Reviews | Read Customer Service Reviews of skylightroofing.com

Sky Light Roofing, INC | Roofing Contractor | Owens Corning

https://www.bbb.org/us/fl/orlando/pr...ofing-inc-0733

SkylightRoofing 11-27-2024 07:24 AM

Skylight Roofing Villages
 
Quote:

Originally Posted by Pairadocs (Post 2387280)
I have always wondered if there might be a bit more to their story. By that I mean all the posted reviews (RAVE reviews I might add), posted on ND and other social media sites make a big point of "call Brent" he's one of us, a villager, implied of course is, you can trust him, he's one of our neighbors, just another senior. But, as I processed that, I started to wonder what the "rest of the story" was. Would someone who owns a big roofing company really move into a development for retired folks when there are so many family villages ? Or, is "Brent" really a retired person working part time as so many do, as a representative for this company, maybe commissioned for each fellow villager they can sign up ? I have no idea, but it does sound like a good marketing plan for an roofing (or other) company. Hire a sales rep that is a (semi ?) retired villager, it implies without stating it, hey, you are going to be golfing, playing bocci or pickle-ball, going to socials and club meetings with this person, so the potential customer could make the leap to the thought that this is a person you live and socialize with, so safety in that ? I have no idea. but if I had a company, and wanted to really promote trust, sounds to me like being able to say, ---------- company, owned by a villager, etc. etc. That could be an advantage, but it could also mean absolutely nothing ! ?


Working and Living in The Villages for many - many years - You (humbly) build a strong relationship
with neighbors, friends, and county workers. Crews working tirelessly to ensure all Villagers are receiving best possible products, price, & service. No subcontractors.

It means everything to me managing and serving our Villagers every day - And doing so in a very upright and honest manner.

Sincerely- Brent Maloy
Skylight Roofing Villages
352-552-4766 / 407-790-6755

Over 20 Years Roofing The Villages - BBB A+ - Voted Favorite Roofer 2024 by Villages Neighbors on NextDoor - Owens Corning Platinum Preferred Contractor 2015-2024 - CertainTeed Preferred Roofer 2009-2024- Talk Of The Villages Top Quality Roofer 2022 - 2024-Trust Pilot Roofer-of-Choice Central Florida 2020-2024 Google Five⭐️ FL Roofer 2024
Villages Magazine and Villages Sun - Top 5 Roofer Villages 2024

352-552-4766 / 888-520-0363

FL State Licensing Skylight Roofing
CGC1529262 / CCC1332541

Roofing Services in the Villages | Sky Light Roofing

https://www.talkofthevillages.com/fo...oofing-328367/

undefined - Nextdoor

Sky Light Roofing Inc. Reviews | Read Customer Service Reviews of skylightroofing.com

Sky Light Roofing, INC | Roofing Contractor | Owens Corning

https://www.bbb.org/us/fl/orlando/pr...ofing-inc-0733

SkylightRoofing 11-27-2024 07:29 AM

Good Companies Advertise and Update Our Villagers - Happy Holidays! 💚❤️
 
Quote:

Originally Posted by oldtimes (Post 2387211)
I would never use a company that needs to advertise as much as they do. Good roofers have all the work they need by word of mouth.

Working and Living in The Villages for many - many years - You (humbly) build a strong relationship
with neighbors, friends, and county workers. Crews working tirelessly to ensure all Villagers are receiving best possible products, price, & service. No subcontractors.

Advertising is quintessential to your existence because we are able to keep everyone informed and 100% of most all Villagers have greatly appreciated the updates and vital FL regulation updates, first responder attention, and having no subs here. No solicitation- only by way of referral.

It means everything to me managing and serving our Villagers every day - And doing so in a very upright and honest manner.

Sincerely- Brent Maloy
Skylight Roofing Villages
352-552-4766 / 407-790-6755

Over 20 Years Roofing The Villages - BBB A+ - Voted Favorite Roofer 2024 by Villages Neighbors on NextDoor - Owens Corning Platinum Preferred Contractor 2015-2024 - CertainTeed Preferred Roofer 2009-2024- Talk Of The Villages Top Quality Roofer 2022 - 2024-Trust Pilot Roofer-of-Choice Central Florida 2020-2024 Google Five⭐️ FL Roofer 2024
Villages Magazine and Villages Sun - Top 5 Roofer Villages 2024

352-552-4766 / 888-520-0363

FL State Licensing Skylight Roofing
CGC1529262 / CCC1332541

Roofing Services in the Villages | Sky Light Roofing

https://www.talkofthevillages.com/fo...oofing-328367/

undefined - Nextdoor

Sky Light Roofing Inc. Reviews | Read Customer Service Reviews of skylightroofing.com

Sky Light Roofing, INC | Roofing Contractor | Owens Corning

https://www.bbb.org/us/fl/orlando/pr...ofing-inc-0733

retiredguy123 11-27-2024 07:37 AM

For what it's worth, if I needed a new roof, I would tend to avoid a company that does too much advertising and has too many 5-star reviews that only show the reviewer's first name, with no location for the reviewer. Also, I don't trust Google or Trustpilot reviews. Call me skeptical, but that is my opinion.


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