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-   -   Two questions for TOTV Admin (https://www.talkofthevillages.com/forums/totv-website-support-testing-74/two-questions-totv-admin-150132/)

newguyintv 04-04-2015 09:41 AM

Two questions for TOTV Admin
 
1) There seems to be no rhyme or reason as to when or why you log me out of the site. Sometimes I can log in and stay logged in for several days. Other times, like today, you log me out every time I leave the site.

2) When clicking on a Thread to view, the lag time before it comes up seems to be getting longer and longer. Is there not something you can do to speed it up.

TOTV Team 04-04-2015 12:00 PM

Quote:

Originally Posted by newguyintv (Post 1040099)
1) There seems to be no rhyme or reason as to when or why you log me out of the site. Sometimes I can log in and stay logged in for several days. Other times, like today, you log me out every time I leave the site.

2) When clicking on a Thread to view, the lag time before it comes up seems to be getting longer and longer. Is there not something you can do to speed it up.

Hello -

1) We do not do this it is a web brower and software thing. We have made no changes on our end in regards to the software. Can you try another browser and see if it persists.

2) Over what period of time have you noticed this? We are not experiencing this on our end. Can you try another browser.

Feel free to email us so we can assist you offline.

Regards,

TOTV Team

Bonny 04-04-2015 12:39 PM

No problems here. I'm always logged in. I have Windows and use Google Chrome.

newguyintv 04-04-2015 01:16 PM

Quote:

Originally Posted by Admin (Post 1040171)
Hello -

1) We do not do this it is a web brower and software thing. We have made no changes on our end in regards to the software. Can you try another browser and see if it persists.

2) Over what period of time have you noticed this? We are not experiencing this on our end. Can you try another browser.

Feel free to email us so we can assist you offline.

Regards,

TOTV Team

The degraded performance does not seem to be an issue when using GOOGLE Chrome. Looks like an Internet Explorer issue. thanks for your response.

juneroses 04-04-2015 01:35 PM

No issues with Win 8.1 and Firefox either.

graciegirl 04-04-2015 02:38 PM

I have Internet Explorer and do not have problems.

gerryann 04-04-2015 03:10 PM

Internet Explorer had issues when trying to go on TOTV with an IPad. The problem seems to have cleared up the last few weeks.
Never a problem with lap top using Internet Explorer.

Villager Joyce 04-04-2015 03:15 PM

I use chrome on an iPad. I don't log out. I search New Posts. Sometimes there will only be four new posts. I will look at the time I logged in and it will a time I wasn't near the computer.

gerryann 04-04-2015 04:31 PM

Quote:

Originally Posted by Villager Joyce (Post 1040271)
I use chrome on an iPad. I don't log out. I search New Posts. Sometimes there will only be four new posts. I will look at the time I logged in and it will a time I wasn't near the computer.

Interesting. Ever since the major problems seemed to have cleared up, I noticed that when I look at "new posts"......their are very few. Maybe the correction created another problem?

TOTV Team 04-05-2015 10:21 AM

New posts is from the last time you were logged in. It will be different for everyone based on when they were last logged in.

Best Regards

TOTV Team


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