Talk of The Villages Florida - Cadillac Service

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Cadillac Service

Has anybody used a Cadillac dealership in the Villages area
for repairs or maint if so do you have any feed back

Quote:

Originally Posted by bsliny (Post 255207)

Has anybody used a Cadillac dealership in the Villages area
for repairs or maint if so do you have any feed back

Phillips Buick/Pontiac dealer On 441 services Cadillacs.

I tried to have my Cadillac serviced at Sullivan Cadillac in Ocala. It was, by far, the worst service experience I have ever had. Before it was over, Cadillac customer service was involved, and still the repair was not completed.
the experience was so exasperating that I opted to trade the car for another brand. But they got in one more shot at me before it was over.

When I decided to trade, I did look at a new escalade in their showroom. When I asked the sales manager about the price, he said, " if you're cocerned about price, you're in the wrong store."

I wrote a letter to the president of Cadillac motor division and got an apology.

This is only my experience, you may have a different and hopefully a better one.