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-   -   Is there a commission for communication issues in the Villages? (https://www.talkofthevillages.com/forums/contractors-services-91/there-commission-communication-issues-villages-301590/)

sjw_111 01-09-2020 03:18 PM

Is there a commission for communication issues in the Villages?
 
Having a consistent problem with Comcast and wondered where to report it.

retiredguy123 01-09-2020 03:23 PM

Yes. Here is how to file a complaint. Good luck.

Phone and TV Complaints | USAGov

villagetinker 01-09-2020 04:05 PM

If you are using all Comcast equipment, go online, and to the comcast website, go into chat, explain your problem, demand they repair THEIR equipment at NO cost to you. I have done this twice, with excellent results.

Bogie Shooter 01-09-2020 04:12 PM

Have you gone to the Comcast store on 441?

retiredguy123 01-09-2020 04:18 PM

Quote:

Originally Posted by Bogie Shooter (Post 1708580)
Have you gone to the Comcast store on 441?

If you go there, make an appointment online first. Otherwise, you may have a long wait.

Xfinity Store by Comcast 870 North US Highway 27 Lady Lake, FL

CWGUY 01-09-2020 04:19 PM

Quote:

Originally Posted by Bogie Shooter (Post 1708580)
Have you gone to the Comcast store on 441?

:ho:

870 North, US-27 Ste G/F, Lady Lake, FL 32159

(800) 934-6489

Open now: 8AM–7PM

Skunky1 01-10-2020 06:57 AM

Get an antenna and an Amazon fire stick and cancel Comcast before you have no hair left at all

Rsenholzi 01-10-2020 07:20 AM

Give them 3 times to correct the problem. Them forward the complaints to the FCC . Once I did that , they came and finally fixed the problems right. Wiring in the wall was crimped in multiple places

bilcon 01-10-2020 08:02 AM

Have used Comcast for the past 11 years and never had a problem until I bought a new Sony TV. I could not get the remote paired correctly. Everything but the sound worked. 2 hours on the phone with a tech who barely spoke English and the entry of every code in their book didn't work. Went to their store and solved the problem. She gave me a code that worked. Where did she get it from. She said she saw it on a YouTube video. Seriously!

cathiehines 01-10-2020 08:52 AM

Thank you. I just made an appointment.

aallbrand 01-10-2020 10:25 AM

comcast
 
Quote:

Originally Posted by retiredguy123 (Post 1708567)
Yes. Here is how to file a complaint. Good luck.

Phone and TV Complaints | USAGov

Comcast is rated the most hated cable company year after year so they changed the name to Xfinity. My advice is to get Dish Network for cable and keep Comcast for Phone and or Internet. You will save lots of money and have a way better cable service. ( Yes Dish Network is a cable company) . I have used Sky Sat 20 for 10 years they will make all the changes for you. The number for Sky Sat in 352 775 1152 ask for Marc Tell him Mr Zachs from T.V. refered you .

len84pa 01-11-2020 08:46 AM

Don't you still need internet to use a firestick?

retiredguy123 01-11-2020 08:51 AM

Quote:

Originally Posted by len84pa (Post 1708933)
Don't you still need internet to use a firestick?

Yes, you definitely need an internet service to use a firestick.

Sunflower33 01-11-2020 09:49 AM

I had a problem with Comcast of whom I no longer do business with however. I wrote a letter to the FCC and within two days Comcast resolved my problem. There are numerous complaints to the FCC on this company that’s why I now own a fire stick. No more cable tv

DebRags 01-11-2020 11:22 AM

Comcast is my only complaint about services in TV. When I first got here, I called them at least 3 to 4 times a week for various cable error messages or corrupted TV screen. Once they came out, said they changed some wiring outdoors, billed me for it and said all would be well. NOT! I was on the phone with them again LAST night and the night before. I want to CHANGE, but didn’t know who to change to


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