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The waitress should have been sure the customer understood the $23 was added to the salad. Poor on her part to assume. I'm betting she would never pay that price for a salmon add on so why should she assume he would. She didn't care is my assumption. The customer could have also asked for clarification. Either way the manager should have comped the couple something in the name of goodwill. I don't eat out much in TV as I find the food tastes all the same. When I go north for 5 months I truly enjoy eating out.
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Had the two egg breakfast at Keke's. Asked for an additional pancake, surprised at the bill when it was $8.99. Beware of add- ons.
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We have been here a year and a half. Went to the Lighthouse once, both of us were disappointed and thought the food and the service were marginal at best. Have not been back. The topic of the Lighthouse came up in conversation with another couple that gave the Lighthouse a great review. We thought maybe we should give it another chance. After reading this thread, I don't think we will take the chance.
To me a "hit or miss" restaurant means a "poorly run restaurant". |
First question. WHY did you go there? I think the first thing we were told when we moved to TV was don’t eat at The Lighthouse. But we did anyway. And then we never did again. Cafeteria quality food at Waldorf prices.
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What a major mistake they made the way they treated you! Now look at the result. Your post has loads of views and responses. Negative reviews in the restaurant industry is a MUST to avoid. I wouldn't be surprised if they reach out to you after seeing this.
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bioengineered
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Very rare to get bad service around here and can count on one hand when it has happened. Happen to think I do tip nicely for service. |
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