Referring to the $7 beer that op didn’t ask if it was happy hour or the cost prior to ordering. Or the fact all drinks are in plastic cups since it’s not a sit down restaurant but a food court setting.
Either way sawgrass didn’t post $$$ and then up the charge. Customers assume there is always happy hour and in a CC setting in the bar area of a restaurant, glass is used. Sawgrass is not a CC attached to golf course, it’s a food court.

Well said.

Absolutely LOVE Rae Rae's. Whatever experience you had has to be outweighed by the good. The food, service and atmosphere is top notch. Excellent breakfast. Best biscuits anywhere. (We always buy an extra to take home). Fish fry is also excellent. We will gladly pay cash, get our bill texted or sent by smoke signal, to have such a fine place nearby.

Maybe they meant the charge to "enter" the restaurant 20 times is less than $10.:icon_wink:

No, that’s not the servers job. It’s our job as the customer to read the menu and order what we want. You should always tip your server even if the food isn’t good. It’s not his/her fault.

I love Rae Rae’s also. I’ve never had a problem there.

Eat at home and you won’t have these problems

Ok. Let’s get some things straight:
No one is dropping any bombs here!
Will continue to eat out at least once a week and patronage local restaurants. I’ll eat at home when I want to, thank you!
No one complained about food. It was good
No one complained about cleanliness
No one complained about “posted” price. It was reasonable
No one complained about overall service. It was ok. Place was busy
Establishment was not and has not been identified.
Intent was to seek how others would handle such an unusual situation not to disrespect a business with unsolicited opinion
You have to respect how difficult it must be for a mom and pop (no matter how successful) to recover from covid.
Let’s drop this issue and stop reading more into it than intended

if you are not going to name the restaurant pls stop wasting our time.

You should read ALL posts………..

I agree that the quality of the food is not the server's responsibility. But, the server expects you to pay them a tip based on 20 percent of the bill, which is a significant amount. So, I think that making sure the customer understands the menu, including the options and charges, is certainly part of the server's job. A good server would have explained any price changes for items the OP ordered. Obviously, the OP felt deceived.

Legally Correct, Ethically & Morally WRONG
 

You are legally correct, but Morally and Ethically WRONG. I would never visit a business that conducted themselves this way. The Original Poster of this thread should let Villagers know the name of the restaurant so that other people can avoid this unscrupulous business. BTW, since the food servers are aware of that the owner overcharges its patrons, they should let patrons know . . . Otherwise, they are in cahoots with them. Nobody reads "fine print" on a busy menu!

Seriously?!!

When did it become Morally and Ethically WRONG to expect the customer to read the information that was presented to them? If the information was hidden in some way or presented in a deceptive way then I might agree but that was not how it was explained.

And as for reading the fine print.... this is the same argument people use when complaining about deed restrictions. If you don't read the information presented to you then you have no one to blame for a misunderstanding.

I am not a fan of "due to _____ actual prices may be higher than what is posted on the menu." I understand why businesses might choose to do this but I don't like it and I tend to not go back to those businesses. And not presenting a written bill and not accepting credit cards while still being able to text my bill through Square will definitely keep me from coming back. But Morally and Ethically WRONG? That's quite a bit of a stretch.

By not listing the restaurant it is clear to me the OP never actually had this negative experience. Just trying to get everyone riled up.

The restaurant was posted. Rae Rae's Fruitland Park. The post is 100% true.