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His fees are about 1.44% for the total of visa, mastercard, discover and debits and about 2.75% for Amex. The smaller the transaction the larger the fee. National franchises have tremendous negotiating power. Arnold Palmer is making money on these service fees! |
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Customer 1 orders spaghetti marinara at $10. Customer 2 orders spaghetti/lobster sauce at $35. In both cases server takes order, delivers 1plate to each customer. Same level of service, yet customer 1 tip (@ 20%) $2 while customer 2 tip (@ 20%) is $7. Customer 2's tip for same service is 350% more. |
3.75%
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We've been watching this for over a year now. First it was 2.4% added to the net total in a few restaurants. It appeared at the bottom of the bill, no signs and no notices on the menu. A complete surprise! I complained to the manager and got: "Everyone is doing this now!" My reply was: "OK, I won't come back then."
Then I noticed the fee was 3%. In a few months it was 3.5%. One place added it for "any plastic payment" (CC or DC). Then suddenly it was 4% added for CC surcharge last month. We just went to a restaurant for the first time last night and the charge was 4.3% of the net. This is getting out of hand. No prior notice either. So I now write on the merchant's copy of the charge slip: "Owner: This 4% CC surprise fee is an underhanded tactic and not customer friendly. You just lost my frequent business!" If everyone did this, the practice would soon stop. Even the servers that we talk to, hate the practice, it eventually affects their tips. If we have a "law" in Florida, it should be enforced. Suggest we all let the merchants know that their low 1-2% fee to the CC companies should not be passed on as a 4.3% rip off to the unsuspecting consumer. Skip |
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Just FYI, I own a retail store and the fees vary based on the card. All those rewards, the retailer pays them. So a bank card with no rewards may be 1% but a cash back rewards card may be as much as 3.5%. Even debit cards have a fee for the retailer.
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I always try to pick cash. Never give anybody my credit card especially when they take it away from me. But 3.75% convenience fee or not seems awfully expensive used to be one and a half to 1.75% I believe although AMEX Is usually more expensive with their fees to the merchant and passed on to customers
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