What deal anyone had gotten before has nothing to do with what you will face in dealerships today due to lack of inventory. As I stated before in a post. Go online and get a quote from Autonation in Pinellas (Clearwater) and you will find they will treat you better than any dealer in Ocala or Leesburg. Their ownership do not allow extra pricing due to current circumstances. Everyone will give you more for your trade in. I also got more on my trade from Autonation than local dealers were offering.

Have had my RAV4 serviced there..they were fine, no problems

I have purchased several vehicles from Phillips Toyota, since moving to The Villages in 2010. I have also used their Service Department the entire time. Both have provided excellent service. Our Sales Rep, who has been there several years, is Jamie Reed. The Service Department Rep we use is Rhonda Cook, who is also there several years. Ask for them when working with Phillips Toyota. Also, the Service Manager is Chris. I can't remember his last name right now; but, I have worked with him a couple of times. Chris is a real gentleman, and will take care of any issues you might have. Our last purchase was a 2020 Avalon Limited Hybrid. This is an excellent vehicle. We get 40+ MPG.

My parents purchased a car there last month. They are in the 70's and early 80's. They didn't feel like they were pressured, nor did they feel talked-down to because of age.

They got the Kelly Blue Book price for their trade-in, which was sufficient for their needs -- they could have asked for more in a private sale, but then they would have had to dealt with 1+ people going through the dance of negotiation and test drive, and trust, etc.

I was going to buy a new car but hate the seats in all the new cars. The government now requires the back of the seat in all new cars to be set lower now so you won't slide out of the seat in case of collision. Never mind that you have seat belts and air bags which would prevent that. Anyway I bought a 2018 Camry XLE with a more comfortable seat from Phillips. I went to just about every car dealer in Ocala and Leesburg. I got a trade in of $1,500 for my 2002 Camry XLE with 230 K miles that had an electric seat adjustment problem that could not be fixed. The out the door price for the 2018 was fair at $26K. The car was in perfect condition. Be sure to check the first write up they give you with the final write up at the time sale because there were some differences (the bottom line was the same but there were some things you could negotiate). Overall I am happy with my car and my experience with Phillips.
ps several years ago I had taken my car to DeLuca Toyota in Ocala and the service recommended 3 service items to be "fixed" - none of which needed to be done.

We leased a 2014 RAV-4 from Phillips and Ashley was our salesman. Treated us good gave us a good deal on the Buick Lucerne we traded in. Service department was satisfactory.
But we have switched to Kia Sorento. Looking to lease our 3rd one. I like to trade every 2 years...
:bigbow::bigbow::bigbow:

When servicing my oil/filter on my '15 Highlander with Phillips or Deluca Toyota, I notice oil changes
have been going up in price do to the price of oil I guess.

Even Walmart raised their prices for oil change from $49.95 to $59.95 for synthetic, which BTW is the cheapest I seen

If you are looking to trade a vehicle in addition to some mentioned below, give KBB.com (Kelly Blue Book) and work through the cash offer part of their website. Once you have the offer you can select the dealer(s) you wish to have evaluate your car. I looked at both Carvana and Carmax and ended up getting quite a bit more through KBB.

Purchased my truck from a very good saleslady (Cat Lenghban) but the service is awful. I used Nahas in Wildwood.

Also ran into unfriendly service department so went to DeLuca

Phillips toyota
 

We bought four cars there and continue to use their service department. A great dealership!
Please ask for Jamie one of best experiences in buying a car!

Costco and probably Sam's and BJ's have car buying services. I would try them as well. It should take a lot of hassle out of the car buying experience. Plus, they usually get you a better deal unless you are experienced in car buying.

July 2018 checked all Toyota dealers for best price on 2018 Highlander. Phillips had the best price. I asked them to pick me up at Orlando airport take me to dealership, signed papers and off with car. Can’t tell you about service since I don’t even have 3000 miles on car.

I bought 5 cars from philips
Outstanding!!! I use a guy named Dewey

I have purchased a Camry and a Rav 4 at Phillips and thought I received a good deal each time. I have used their service department for the five years we have lived here. Never had an attempt to upswell anything. Pleased with the service.