Talk of The Villages Florida

Talk of The Villages Florida (https://www.talkofthevillages.com/forums/)
-   The Villages, Florida, General Discussion (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/)
-   -   Sawgrass Grove Market - Nothing but the FACTS (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/sawgrass-grove-market-nothing-but-facts-335129/)

JSR22 09-13-2022 10:23 AM

Quote:

Originally Posted by mgkw1 (Post 2136117)
Have you tried New York Pizza ? Up near Walmart

Unfortunately yes.

dewilson58 09-13-2022 10:27 AM

Quote:

Originally Posted by rickaslin (Post 2136115)
I love The Viilages but I don't agree with this concept. Country Club pricing but mall food court quality. Small portions served on paper with plastic utensils.

Which CC??

Graspher 09-13-2022 10:37 AM

Quote:

Originally Posted by tophcfa (Post 2135938)
Probably because they have also been to Sawgrass and can’t find ample reason to disagree with the OP’s post?

:bigbow:

Graspher 09-13-2022 10:38 AM

Quote:

Originally Posted by vickersbond (Post 2135969)
Excellent review. Totally agree - just the facts!!

Thank you....thank you very much.

Kelevision 09-13-2022 10:43 AM

Quote:

Originally Posted by valuemkt (Post 2135987)
After all the hype it certainly appears the Villages missed the mark on Sawgrass. As reported, the Pizza, Burger, Seafood and Butcher shop are all owned by the same company. Not sure who owns the bar. Giving a monopoly to what sounded like an interesting concept certainly leads to either a win win or lose lose situation. If one fails, they will probably all fail. A pizza place in a food court that only serves whole pizzas vs by the slice is ridiculous. Just a brief mention of the steel chairs. Even though the average villager might carry some extra padding, those seats are horribly uncomfortable and certainly don;t give a welcome and stay with us a while feel. Sawgrass was a great concept with absolutely horrible implementation.

The Villages run McGrady’s, The Sawgrass Bar and the soon to come entertainment. The restaurants inside sawgrass are rented out. The villages also runs Fenney Grill, which I really like and a couple more places.

Graspher 09-13-2022 10:56 AM

Quote:

Originally Posted by fdpaq0580 (Post 2135985)
So, they owe you 64 cents change. Did they round down for their convenience of not having to handle coins, or did they just rob you of 64 cents and try to justify their thieving?

Excellent take-away. I bet the rounding down would neutralize the no coin change provided concept. This would slightly favor the customer and remove the heat from their policy. And I bet not really result in any real loss to the establishment.

The Frenchy's employee announced the amount due - I passed over $20 and was expecting a return of change.

Frenchy's employee placed my cash in the drawer and closed it without missing a beat. Never said anything about their NO coin change provided policy.

I didn't bother saying anything cause I wasn't going to sweat the .64. My initial thought was he forgot to provide the change...followed by he made a decision to auto-tip himself.

It wasn't until I returned to retrieve the pizza that I saw the no change sign on the counter way opposite of the register.

I'm going with robbery.

Graspher 09-13-2022 11:00 AM

Quote:

Originally Posted by jaygardens (Post 2136019)
well thank you for teaching me about leoparding and for this review

My pleasure.

fdpaq0580 09-13-2022 11:21 AM

Quote:

Originally Posted by Graspher (Post 2136161)
Excellent take-away. I bet the rounding down would neutralize the no coin change provided concept. This would slightly favor the customer and remove the heat from their policy. And I bet not really result in any real loss to the establishment.

The Frenchy's employee announced the amount due - I passed over $20 and was expecting a return of change.

Frenchy's employee placed my cash in the drawer and closed it without missing a beat. Never said anything about their NO coin change provided policy.

I didn't bother saying anything cause I wasn't going to sweat the .64. My initial thought was he forgot to provide the change...followed by he made a decision to auto-tip himself.

It wasn't until I returned to retrieve the pizza that I saw the no change sign on the counter way opposite of the register.

I'm going with robbery.

Sorry you were so nice. Most folks would do as you did and not make a fuss over a measly 64 cents. I am not most people. I would have called them out and explained to the management in front of the waiting customers why what they are doing is theft. There is a principle here and is shining a spotlight on a lack of honesty and integrity.

JSR22 09-13-2022 11:40 AM

Quote:

Originally Posted by fdpaq0580 (Post 2136167)
Sorry you were so nice. Most folks would do as you did and not make a fuss over a measly 64 cents. I am not most people. I would have called them out and explained to the management in front of the waiting customers why what they are doing is theft. There is a principle here and is shining a spotlight on a lack of honesty and integrity.

I absolutely would not make a fuss over 64 cents. I never sweat the small stuff.

Annie66 09-13-2022 11:57 AM

Quote:

Originally Posted by Graspher (Post 2135700)
Our first visit was Sunday 9/11 - arrived 12:05 p.m. About 50 people milling around - 20 surrounding the bar area - 4 tables were occupied.

Chose Frenchy's for a wood-fired pizza - 4 employees working the pizza production.

"I'd like a medium pepperoni and sausage pizza".

"We only make one size and it's 12 inches. You can't order a pepperoni and sausage pizza. You can only order a pizza as described on our menu - but we can add and subtract toppings."

Their menu details 5 or 6 pizza combinations (each selectable pizza has several toppings on it). One of their selections includes sausage plus other toppings and another of their selections features pepperoni plus other toppings.

We chose their "sausage" pizza - deleted the onions - deleted the roasted green peppers...and added pepperoni.

The sausage combo pizza is priced at $15.00. No monetary deduction for eliminating the onions or peppers. There was an upcharge of $3.00 for the pepperoni. Total including a tax of $1.36 was $19.36.

I handed over $20 in cash. The receipt showed Total Due 19.36 / pymt cash 20.00 / Change Due .64. The cash register knows change is due - but Frenchy's policy is - they don't give coin change. They have a sign that says no coin provided but it is not located near the register.

Our pizza order was placed at 12:13pm (per the receipt). Our boxed pizza was presented to us at 12:48pm. Paper plates were not offered - but were provided upon request. The paper plates were....more paper then anything else. Very flimsy and couldn't support the weight of a small slice of pizza with just two toppings on it.

Frenchy's uses a wood-fired oven. The bottom of the crust was not crispy and was absent any degree of visible leoparding.

Darlin's Sweet Shoppe will not accept cash - only cards.

At least one other establishment (possibly 2) have signs posted indicating they will not provide any coin type change.

The majority of seating in the market area consists of flat steel or solid wood seat bottoms.

Them the facts and nothing but the facts...

Thanks Joe Friday.

Annie66 09-13-2022 12:05 PM

Quote:

Originally Posted by Laker14 (Post 2135832)
Well, I learned something today. I had never heard of "cup and char" pepperoni. I've been eating pepperoni pizzas for 60+ years, and I'd noticed that sometimes the pepperoni "cups" up, and "chars" on the edges, but I didn't know that it was by design, or that it had a name.
More embarrassing for me is to have lived in Western NY for 40+ years, and that it's credited as a Buffalo NY creation.
Now I know.

It sure is ..... as a kid, I used to get C&C pepperoni at Bocce's Pizza.

Keefelane66 09-13-2022 12:16 PM

Quote:

Originally Posted by fdpaq0580 (Post 2136167)
Sorry you were so nice. Most folks would do as you did and not make a fuss over a measly 64 cents. I am not most people. I would have called them out and explained to the management in front of the waiting customers why what they are doing is theft. There is a principle here and is shining a spotlight on a lack of honesty and integrity.

I agree a fool and his money is easily parted. It’s not just $.64 is possibly x’s 100 fools a day x’s 7 days a week maybe picking up an extra $450 a week. Could care less if the business fails they won't be seeing my money.

jojo 09-13-2022 12:19 PM

I agree that the cheese and sauce were good. I did not like the pepperoni which is exactly as you described.

jojo 09-13-2022 12:20 PM

I agree that the cheese and sauce were good. Did not like the pepperoni which was exactly as you described. Seats were uncomfortable. Guess that makes for quicker turnover.

Annie66 09-13-2022 12:24 PM

Quote:

Originally Posted by dewilson58 (Post 2136141)
Which CC??

Suleimans own Havana, Legacy, Glenview and now the Angus Grill.

Keefelane66 09-13-2022 12:26 PM

Quote:

Originally Posted by Joeint (Post 2136061)
The good news is the Southern Oaks Pro Shop and logo shirts for $109...

I don't buy logo apparel clothing. it's maybe a $40 shirt from Bealls with a embroidered $69 logo.

Indydealmaker 09-13-2022 12:30 PM

Quote:

Originally Posted by fastboat (Post 2135998)
Yea, Johnny Walker Blue, $60+ a shot.

Reasonable.

dewilson58 09-13-2022 12:30 PM

Quote:

Originally Posted by Keefelane66 (Post 2136199)
I don't buy logo apparel clothing. it's maybe a $40 shirt from Bealls with a embroidered $69 logo.

It was sarcasm Sheldon.

JSR22 09-13-2022 12:31 PM

Quote:

Originally Posted by Annie66 (Post 2136198)
Suleimans own Havana, Legacy, Glenview and now the Angus Grill.

Angler's Club and David does not own Glenview. His brother has Glenview and Red Sauce.

Indydealmaker 09-13-2022 12:36 PM

Quote:

Originally Posted by retiredguy123 (Post 2136023)
I don't know anything about whiskey, but I had to do the math.

You can buy a 750 ml bottle of Johnny Walker Blue Label at Total Wine for $230, which will yield about 17, 1.5 ounce shots.

17 shots x $60 = $1,020
$1,020 - $230 = $790 gross profit

Most bars selling top shelf scotch give a better pour than just a jigger.

retiredguy123 09-13-2022 12:36 PM

Quote:

Originally Posted by HawkinsGuy (Post 2136065)
All business owners wish it were as simple as that calculation. From that $790 you need to deduct the the direct labor costs (which unfortunately have been very high to attract labor from a shrinking pool), percentage of overhead costs (including rent, utilities, insurance, maintenance, taxes, etc), percentage of fringe benefits (health, life, 401k, if any of these apply), and percentage of general and administrative costs like business management, hostess, etc. There is always a higher profit margin in alcohol sales, but the profit surely ain't $790 per bottle of whiskey. And, I'm certainly not suggesting $60 for a shot of whiskey is reasonable. I wouldn't pay that no way, no how. Precisely why I don't drink :)

I calculated the gross profit, not net profit.

dewilson58 09-13-2022 12:37 PM

Quote:

Originally Posted by retiredguy123 (Post 2136211)
I calculated the gross profit, not net profit.

I for one knew that.

dewilson58 09-13-2022 12:39 PM

Quote:

Originally Posted by Annie66 (Post 2136198)
Suleimans own Havana, Legacy, Glenview and now the Angus Grill.

& your point???

(jus so you know, they don't OWN Havana, Legacy Glenview)

dewilson58 09-13-2022 12:47 PM

Quote:

Originally Posted by fdpaq0580 (Post 2136160)
☕ You need some coffee. Talking about Sawgrass, not a CC. Just saying they charge big$ for low quality/quantity. Wake up. ☕😂

Country Club pricing but mall food court quality. Small portions served on paper with plastic utensils.

chilout

Took her second comment as related to her first comment...........CC's.

I don't drink coffee in the afternoon, thanks for the suggestion thou.

Fltpkr 09-13-2022 12:52 PM

Thanks

Graspher 09-13-2022 12:56 PM

Quote:

Originally Posted by valuemkt (Post 2136060)
"So you didn't give a tip, eh? Might want to stick to Mickey D's. I haven't had a bad food purchase there yet. Pizza was excellent and a great price. Seafood tacos at Little Fin were superb. Mocha Latte at Golden Hills coffee is excellent."

Should have been followed by : This was a paid announcement by the owners or their few friends.

:BigApplause:

Stu from NYC 09-13-2022 01:06 PM

Quote:

Originally Posted by Graspher (Post 2136161)
Excellent take-away. I bet the rounding down would neutralize the no coin change provided concept. This would slightly favor the customer and remove the heat from their policy. And I bet not really result in any real loss to the establishment.

The Frenchy's employee announced the amount due - I passed over $20 and was expecting a return of change.

Frenchy's employee placed my cash in the drawer and closed it without missing a beat. Never said anything about their NO coin change provided policy.

I didn't bother saying anything cause I wasn't going to sweat the .64. My initial thought was he forgot to provide the change...followed by he made a decision to auto-tip himself.

It wasn't until I returned to retrieve the pizza that I saw the no change sign on the counter way opposite of the register.

I'm going with robbery.

I would have politely requested the change and if they told me the policy would have told the employee what I thought of it.

Graspher 09-13-2022 01:12 PM

Quote:

Originally Posted by fdpaq0580 (Post 2136167)
Sorry you were so nice. Most folks would do as you did and not make a fuss over a measly 64 cents. I am not most people. I would have called them out and explained to the management in front of the waiting customers why what they are doing is theft. There is a principle here and is shining a spotlight on a lack of honesty and integrity.

I don't disagree with your approach - it provides a form of immediate relief/notification/awareness. But I don't think that gets you any farther then my approach. End of day both of us won't return and the employee who receives your position will do nothing about changing the current policies/procedures.

A few folks surrounding the discussion will get some degree of insight as to what's going on... and I could be wrong here... but I feel way more folks will gain a better sense of the whole concept via this post on TOTV.

Bilyclub 09-13-2022 01:53 PM

Quote:

Originally Posted by Bogie Shooter (Post 2136027)
Pot stirring?

On TOTV, never.

Dotneko 09-13-2022 02:00 PM

Quote:

Originally Posted by PugMom (Post 2136033)
or RedRose where you get to watch everything going on in the kitchen. excellent food. piesanos used to be better in the early days. it was close to bertucci's, but they must've changed either leadership or recipes-everything is spicy now, with added salt. it used to be our go to place until i discovered Gio's off 466. it's like 'grandma's pizza', & lovely ambiance. is in the same plaza off the road near a veterinarian's office

OMG - Red Rose has great pizza! Bonus is that it is next to MGM lol. (Springfield, MA)

Chi-Town 09-13-2022 02:24 PM

No coin change is not a problem if going to charity.

tophcfa 09-13-2022 02:28 PM

Quote:

Originally Posted by dewilson58 (Post 2136216)
Country Club pricing but mall food court quality. Small portions served on paper with plastic utensils.

chilout

Took her second comment as related to her first comment...........CC's.

I don't drink coffee in the afternoon, thanks for the suggestion thou.

Did you ever solve that reheating yesterday’s unused pot of coffee thing?

ElDiabloJoe 09-13-2022 02:38 PM

Quote:

Originally Posted by PoolBrews (Post 2135932)
...

I stopped into McGrady's last week to have a beer after golf. Disappointing beer selection for an "Irish" pub, and the least expensive beer was $7 for a glass. Ridiculous for a Villages restaurant.

I believe they (The Developer) intended it to be a Scottish pub. My people (Irish Celts) have much better pubs than that.

I wonder if the "No Change" place would accept your $19. on a $19.64 order? I bet the .64 is important to them then.

Once upon a time, I went to a bakery in Laguna Beach, CA. The state law is that groceries and take-out food items are NOT taxed. Probably the only thing on God's green earth that California doesn't tax. Anyhow, the guy at the bakery charged me tax on my to-go item. I pointed it out to him. He said his accountant told him to just charge tax on everything because it was easier (for them) that way. I never returned to that bakery.

dewilson58 09-13-2022 03:16 PM

Quote:

Originally Posted by tophcfa (Post 2136261)
Did you ever solve that reheating yesterday’s unused pot of coffee thing?

WOW, what a memory.

Ended up with a Hamilton Beach, FlexBrew machine.
The warming pad is hot enough re-heat a 1/2 pot.
As a bonus, it makes one-cup-at-a-time with a Keurig style brew option.
(someone in the household wants organic coffee)

tophcfa 09-13-2022 03:25 PM

Quote:

Originally Posted by dewilson58 (Post 2136283)
WOW, what a memory.

Ended up with a Hamilton Beach, FlexBrew machine.
The warming pad is hot enough re-heat a 1/2 pot.
As a bonus, it makes one-cup-at-a-time with a Keurig style brew option.
(someone in the household wants organic coffee)

Good solution, problem solved!

fdpaq0580 09-13-2022 03:31 PM

Quote:

Originally Posted by JSR22 (Post 2136173)
I absolutely would not make a fuss over 64 cents. I never sweat the small stuff.

Years ago, I worked for a very large company. Becoming concerned with excessive expenditures, they made an issue over pencils, among other things. A pencil is "small stuff", but if every employee took their pencil home every day and didn't return it, thousands of dollars worth of pencils pilfered daily would cause "small stuff" to become a very big deal.
The point is not the 64 cents, it is that they use this phony "we don't make change" policy to steal money from their customers. A little here, a little there, adds up to a whole lot of stolen (and very likely) unreported income by the end of the year.
If they won't give you your change or round the balance down, then you're being scammed. And so is everyone else they have done this to.

JSR22 09-13-2022 03:36 PM

Quote:

Originally Posted by fdpaq0580 (Post 2136290)
Years ago, I worked for a very large company. Becoming concerned with excessive expenditures, they made an issue over pencils, among other things. A pencil is "small stuff", but if every employee took their pencil home every day and didn't return it, thousands of dollars worth of pencils pilfered daily would cause "small stuff" to become a very big deal.
The point is not the 64 cents, it is that they use this phony "we don't make change" policy to steal money from their customers. A little here, a little there, adds up to a whole lot of stolen (and very likely) unreported income by the end of the year.
If they won't give you your change or round the balance down, then you're being scammed. And so is everyone else they have done this to.

Does not matter to me.

fdpaq0580 09-13-2022 03:44 PM

Quote:

Originally Posted by JSR22 (Post 2136294)
Does not matter to me.

Fine.

Stu from NYC 09-13-2022 03:47 PM

Quote:

Originally Posted by ElDiabloJoe (Post 2136266)
I believe they (The Developer) intended it to be a Scottish pub. My people (Irish Celts) have much better pubs than that.

I wonder if the "No Change" place would accept your $19. on a $19.64 order? I bet the .64 is important to them then.

Once upon a time, I went to a bakery in Laguna Beach, CA. The state law is that groceries and take-out food items are NOT taxed. Probably the only thing on God's green earth that California doesn't tax. Anyhow, the guy at the bakery charged me tax on my to-go item. I pointed it out to him. He said his accountant told him to just charge tax on everything because it was easier (for them) that way. I never returned to that bakery.

Wow it is sure easier to increase your profit this way.

fdpaq0580 09-13-2022 04:05 PM

Quote:

Originally Posted by Stu from NYC (Post 2136305)
Wow it is sure easier to increase your profit this way.

Who says "crime doesn't pay"?😏


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