[Lovey2]

Anybody else having trouble with their computer navigating more slowly lately? I've read the link about TOTV, but I find it is a issue with almost anything I try to do or any page I try to load. Banking, shopping, Facebook, almost anything. I called Dell and they take control of the computer and tell me all is well, I've called Centurylink and they tell me I have a strong signal coming in to the house, and my computer does an automatic maintenance to delete cookies and unnecessary history daily. I am befuddled (and slightly annoyed) that everything is taking so long.

[Happinow]

Relax Lovey! This is a retirement community and your computer has the right to be slow! My iPad freezes, won't upload pages and is very slow. I believe it's telling me to replace it. Electronics.....������

[rubicon]

reboot your modem

[Lovey2]

Originally Posted by Happinow

Relax Lovey! This is a retirement community and your computer has the right to be slow! My iPad freezes, won't upload pages and is very slow. I believe it's telling me to replace it. Electronics.....������

Nah...me wantsa go play...no time for slow computer. It's why I use the one that keeps me at a desk!! Besides (truth be told) it keeps me from playing my games sometimes...

[Lovey2]

Originally Posted by rubicon

reboot your modem

Yeah...Thanks. I'd better call Centurylink again before I do that. When I called them a few weeks ago, I told them I had been having to do that, and while that usually fixes the problem, they asked me not to because I keep clearing any history on an issue the modem may be having..... It's just so frustrating sitting on the phone with these people...

[jnieman]

Originally Posted by Lovey2

Anybody else having trouble with their computer navigating more slowly lately? I've read the link about TOTV, but I find it is a issue with almost anything I try to do or any page I try to load. Banking, shopping, Facebook, almost anything. I called Dell and they take control of the computer and tell me all is well, I've called Centurylink and they tell me I have a strong signal coming in to the house, and my computer does an automatic maintenance to delete cookies and unnecessary history daily. I am befuddled (and slightly annoyed) that everything is taking so long.

You could do a speed test at this link, to see what the wi-fi speed is coming in to your house. XFINITY Speed Test

[tomwed]

Do you have any friends that have a laptop?

If you are connecting wirelessly, have them come over and see if its also slow for them.
If you use a patch cable, connect the patch cable to their laptop.

Tell me the results.

[Lovey2]

Originally Posted by tomwed

Do you have any friends that have a laptop?

If you are connecting wirelessly, have them come over and see if its also slow for them.
If you use a patch cable, connect the patch cable to their laptop.

Tell me the results.

I have centurylink , and have my Dell all-in-one connected to the modem. They say it is a fiberoptic cable (?). I don't know what patch cable means. Obviously, I'm not very computer savvy...

[Uberschaf]

download:https://www.malwarebytes.org/

[tomwed]

Originally Posted by Lovey2

I have centurylink , and have my Dell all-in-one connected to the modem. They say it is a fiberoptic cable (?). I don't know what patch cable means. Obviously, I'm not very computer savvy...

I want to help you. Do you know anyone that is more computer savvy that you trust and I can talk to on your behalf. I don't want you to be at the mercy of centurylink or anyone else.
I was a hs media specialist who taught parents, teachers and students about computers.

[Lovey2]

Originally Posted by tomwed

I want to help you. Do you know anyone that is more computer savvy that you trust and I can talk to on your behalf. I don't want you to be at the mercy of centurylink or anyone else.
I was a hs media specialist who taught parents, teachers and students about computers.

Thank you so much!! I am going to be out most of the day. Will get back to you later, to see if you can help. Appreciate it a lot!!

[tomwed]

Originally Posted by Lovey2

Thank you so much!! I am going to be out most of the day. Will get back to you later, to see if you can help. Appreciate it a lot!!

Here is a typical system.
The signal that comes into the house via cable is not usable and connects to modem to make it usable. You can connect your computer [laptop] reciever directly to the modem using a cable that looks like this one.


The modem is connected to a router.
The router takes the signal and broadcasts it, like a radio tower.

The laptop has a wireless receiver too.

The cable company will test the signal from their end and if it's slow they will fix it.
If the computer directly wired to the modem is still slow then the problem is with the computer.
If it is only slow when it is using the wireless signal then the problem could still be the computer but it might also be the router.

That's why I was suggesting to invite someone over with their laptop and see if it's slow for them too.

Or take your laptop to their house or the public library and see if it runs slow.

This doesn't really fix anything it just narrows the problem down to what's broken.

My best advice, especially if the laptop is more then 3 years old is to buy a Chromebook from Walmart. You have 15 days to decide if you want to keep it. click here

[rubicon]

Originally Posted by Uberschaf

download:https://www.malwarebytes.org/

Be wary of doing this I goggled the above and downloaded it and found it was a fake and let in some really nasty viruses. its usually the first three or four entries on the goggle search but it could be more. My system went berserk.

so now i simply buy my security stuff nothing is free

[jnieman]

Originally Posted by rubicon

Be wary of doing this I goggled the above and downloaded it and found it was a fake and let in some really nasty viruses. its usually the first three or four entries on the goggle search but it could be more. My system went berserk.

so now i simply buy my security stuff nothing is free

I agree with rubicon. It used to be a great software to remove spyware but lately they attach so much spyware to the download that causes problems. I use SuperAntiSpyware instead and yes, I pay for it also but it is worth it.

I downloaded mine from CNET, but after a short free trial, I purchased it.

[Uberschaf]

I put a link to the real one.Malwarebytes is the best you can get.If you would use Chrome for a browser you wouldn't get the fakes.IE is loaded with malware.Plus you get a spell checker.