Talk of The Villages Florida - Rentals, Entertainment & More
Talk of The Villages Florida - Rentals, Entertainment & More
#1
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Buy Now Doesn't MEAN Buy Now
Has anyone else had trouble selling items where someone says they are "Buying Now" but never contact you and actually blow off the whole sale? What do you do in a situation like that?
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#2
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Yes, twice lately. Frustrating. I think that they sell the item and then they don't remove the posting.
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SuziQ I'd rather regret what I've done, than regret what I've left undone. Lucille Ball |
#3
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Also don't forget to give NEGATIVE feedback against buyer. Good luck |
#4
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#5
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I relisted. I gave them 48 hours. I hope no one else has to experience this. Very frustrating!
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#6
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It happened to me once on my posting on here. The person did PM me their phone number and when I spoke with him I told him that he had committed to buy the item by clicking the buy it button. He seemed surprised but went through with the transaction. I would possibly report it to the administrator so that he knows this is going on. I'm not sure how you would relist the item once it is marked sold.
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#7
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I actually am having the opposite problem of the OP. Bought an item yesterday using the Buy Now button but so far have had no reply from the Seller. Received a system email receipt acknowledging the purchase with the seller's email address and sent them an email to contact me but so far I have heard nothing.
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#8
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Read the post wrong initially
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__________________
SuziQ I'd rather regret what I've done, than regret what I've left undone. Lucille Ball |
#9
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Read your emails.
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Real Name: Steven Massy Arrived at TV through Greenwood, IN; Moss Beach, CA; La Grange, KY; Crystal River, FL; The Villages, FL |
#10
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I got that email. I sent this person 3 emails, 2 messages on TOTV and even called his phone number twice. Finally I said he had until noon today to contact me or I was putting it back up for sale.
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#11
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I tried to buy the doggie stairs on here. I never heard back from the seller.
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The Villages, Florida |
#12
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I used the Panjo app for the first time today to sell an item, and I can understand why previous posters are frustrated. I know there are thoughtless sellers and buyers out there, but I also think there are some flaws in this app that may be fostering hard feelings where none were intended. I have used Craigslist and TOTV (before the Panjo app was installed) to sell items, so I assumed I could figure out the drill. I posted an item this afternoon and subsequently received private messages from two potential buyers. I responded to both messages and swapped phone numbers with the first responder. We completed the transaction face-to-face, and then I got on the computer to see if I could figure out how to mark my item as sold. Easy-peasy, right? Here's where it got complicated. While I was trading merchandise for cash, a third person had clicked "Buy It" on the website and had THEN messaged me. She was excited that she had "bought" my item and wanted to connect to arrange pick-up. Yikes. I checked the website and my item was indeed listed as SOLD, even though I had not entered that information yet. I messaged the third person and apologized for the mix-up, but who erred here? I think all four of the people involved believed we were doing business correctly. This app appears to have some cracks in it that are pretty easy to fall through, and a more readily accessible tutorial would be appreciated. (BTW, I looked for a tutorial before I started but didn't find it.)
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#13
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I much prefer if the seller and the buyer use Paypal. It is secure and so totally simple. Then "Buy Now" means exactly that. You can close a transaction at 3 a.m. if you like.
__________________
Real Name: Steven Massy Arrived at TV through Greenwood, IN; Moss Beach, CA; La Grange, KY; Crystal River, FL; The Villages, FL |
#14
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Chad here from the marketplace support team. Thanks for sharing these experiences. Here on the support team we want buyers and sellers to have successful and satisfactory experiences. You can feel free to report any bad actors to info@panjo.com we track all the reports and if someone is habitually unresponsive, they don't deserve to use the marketplace.
This being the summer, it isn't uncommon for buyers and sellers to be traveling and for there to be some delays in response. As a seller, you can protect yourself from disappearing buyers. Use the integrated payment processing. When a seller circumvents the integrated payment processing the seller opens herself to this and other issues. If a buyer puts down money, you know you have a completed transaction. As a buyer, look for listings with a Buy Now button with a "Payment secured by PayPal" badge beneath. You don't have to pay with PayPal. You can use most any credit or debit card. (Get some points!) If the seller disappears on you, you are guaranteed to get a full refund. https://www.talkofthevillages.com/fo...9.12.28-pm.png [ATTACH]4***6[/ATTACH] |
#15
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There is more to this problem. Many, in fact most ads have no contact information. And unless the information is very complete, buyers have questions. With no contact information, buyers are clicking the buy now button hoping to see more contact information.
There needs to be a way to ask the seller a question before making a buy commitment. E-Bay has that, Panjo does not. At least not a way that is obvious to me and I am sure others.
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Life is to short to drink cheap wine. |
Closed Thread |
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