[Darlene Lansing]

COLD BAKED POTATOES AND NOT ENOUGH WAITERS / WAITRESSES
DIRTY BATHROOMS , HAD TO ASK 3 times for coffee, Never ask if refill desired !!!!!!!!!!!!
We have always enjoyed Codys in the past , wondering if they are getting complacent about having enough business .
This was experienced at BROWNWOOD CODYS

[justjim]

What did the manager have to say about it?

[sunnyatlast]

Originally Posted by justjim

What did the manager have to say about it?

If the manager was there, and out in the front of the house instead of at his computer or iPhone in back, he was already looking right at the disorder and sloppiness FOR HOURS.

If he/she cared, they would have been doing something about it already.

[Darlene Lansing]

I did not see the manager ! Was no where in site !!!!

[Gunner46]

Bad experence yesterday same Codys. Sat there 45 minutes. Called manager over. Server forgot to put our order in. Paid for drinks and left. For good customer service you would have thought he would have maybe comp drinks. Nothing! Wasn't looking for that at all, but customer service counts. Our first time there, bad first impression.

[sharoni]

Had a bad experience a couple months ago, guess they haven't improved...We were seated and then the manager asked if she could move us because she had a larger party coming. We didn't mind, as we had just ordered our drinks. She never told our server! After waiting close to 15 min., we finally asked another server about our drinks and we had been ready to order for quite some time...The manager had also promised us free dessert for moving, which our new server didn't know. We again talked to the manager who cleared that up. The large party who took our table and started this, a party of 4...REALLY? Haven't been back since, very unorganized even when the manager is involved.

[gatherer47]

well the manager of the Cody's at Lake Sumter is very efficient at dealing with any issues and he does it promptly-just what I've observed over the years from dining there

[missypie]

Time to write a letter to corporate

[DougB]

Originally Posted by gatherer47

well the manager of the Cody's at Lake Sumter is very efficient at dealing with any issues and he does it promptly-just what I've observed over the years from dining there

Several managers at Cody's in Lake Sumter over the years. If you are referring to James, then yes!

[Mickedamouse24]

Since it seems to be the Brownwood location, why don't you just be patient and give them time to settle in. It has not been open all that long!!! Or just try somewhere else!!!

[gerryann]

Originally Posted by Mickedamouse24

Since it seems to be the Brownwood location, why don't you just be patient and give them time to settle in. It has not been open all that long!!! Or just try somewhere else!!!

I believe only the first was at Brownwood.

[Love2cruise]

Originally Posted by Mickedamouse24

Since it seems to be the Brownwood location, why don't you just be patient and give them time to settle in. It has not been open all that long!!! Or just try somewhere else!!!

Ummmmmmm........Cody's in Brownwood has been open for several months, if not a year or more. They should be "settled" in by now I would think.

[rhall1644]

They have had dirty rest rooms for sometime now, as well as the bar area.

[rubicon]

Dirty restrooms, cold meals slow service, etc are signs of poor management. If an restaurant manager is proactive and paying attention nothing should escape his/her attention.

[justjim]

Cody's is a franchise Chain and rather surprising to find poor management for any length of time. Hope they turn it around and soon.