Cody's in Brownwood Grand Opening

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  #31  
Old 10-06-2014, 03:17 PM
Miles42 Miles42 is offline
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Just stay away late. We went Sunday evening at 9PM. The advertise Open until 10:30P. People where busy cleaning up and shutting down already. Pretty much ignored. Finally received some service. Food came after a long wait at a place with little going on late. Not that great.
  #32  
Old 10-07-2014, 02:51 AM
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Bonanza Bonanza is offline
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Originally Posted by Sandtrap328 View Post
What did the server or the manager say when you told them about it? I am sure they tried to make it right in some way.
Our server had the manager come over and I explained everything to her. The situation was handled nicely and I have no complaint about that. The manager did take that item off the check.
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  #33  
Old 10-07-2014, 09:15 AM
Bogie Shooter Bogie Shooter is offline
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Quote:
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Our server had the manager come over and I explained everything to her. The situation was handled nicely and I have no complaint about that. The manager did take that item off the check.
Including this in your post would have changed the tone. "will not come back to was handled nicely"
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  #34  
Old 10-07-2014, 10:23 AM
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Sandtrap328 Sandtrap328 is offline
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Quote:
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Our server had the manager come over and I explained everything to her. The situation was handled nicely and I have no complaint about that. The manager did take that item off the check.
Yes, Cody's usually does a very good job of trying to make customers happy if something is not right.

In your original post, you really should have included the fact that the manager took the short ribs you did not like off of your bill. This would have shown the short ribs were not the best choice - but the situation was resolved by the restaurant management.
  #35  
Old 10-12-2014, 08:17 PM
FMChrissie FMChrissie is offline
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Hi Bonnie,
Do you have any information on how to join the Eagles Club?
Thanks,
Chris
  #36  
Old 10-12-2014, 08:21 PM
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Eagle's Club ? As in the Fraternal Order of Eagles ?
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