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Originally Posted by BumpaOompa
I agree with the OP. Terrible experience with Babette’s and will never shop there again. Bought two very expensive (supposedly) high quality power recliners and they have given us problems from day 1. Had them out so many times I though of them as family. The service technician though he was a furniture god. Never fixed the problem. They wear you down. Any other company would have refunded the money under a lemon law but not Babette’s. They break it, you buy it! Get your furniture elsewhere and save yourself the headaches!
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Have to disagree, we furnished our entire home with Babette's and had one or two issues with a couple pieces. They came out and first looked ate the problem as parts were needed, they made a call and told us when they would be back. When they came back they handled the problem with care and all has been good ever since. In today's world all employers have to settle for employees that they may not have wanted a couple years ago and that is, in my opinion, why there are so many complaints now about local businesses.