Quote:
Originally Posted by AMB444
I ordered my pets Rx via chewy way over a week ago but they sent it to my ex's address (auto refill) even though they've sent last several deliveries to us here in FLA. I get it that things can go wrong so after an hour I was finally able to get someone online.
I get it, it's a mistake on CHEWY so I got through finally online (hours) and frantically asked for them to please send this RX to me as I only had one pill left for his Enepril (sp?) for his heart failure.
Online contact tonight says that his Enepril has not even been shipped yet. So CHEWY representivie says to take him to emergency vet and that CHEWY will "reimburse" me later after I apply my dispute. Lol. Not gonna happen, is it.
Long story short, get your vital pet meds (heart meds, other vital meds) via someone that can deliver for a good price and into your hands asap.
If you need non vital pet meds (tick, or whatever) you're good with CHEWY.
|
I have been using Chewy for years. I have had few problems and when I did, they always made good on them. No problem getting anyone on the line.