More attention needed
I think the OP has a right to be miffed about the manager not coming to speak to her, however if a restaurant was too cold for me I would make sure I brought a sweater and dressed warmer next time. The temperature would not prevent me from eating there. It's up to me to come dressed appropriately for the restaurant temp. I've been in some pretty cold restaurants and I usually say something to the server and the response is usually " I don't know why they keep it so cold in here". I leave it at that and dress warmer next time. With that being said, I would think that the manager would pay attention to the comments of guests because it could result in the loss of business. I would think the manager would want to keep the temperature at a comfortable setting and if enough people complained that it was too cold they would make an adjustment. A lot of people can't all be wrong. I cannot understand why the restaurants are kept so cold either.
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