[Dr Winston O Boogie jr]

Originally Posted by Mike&Marilyn

Update on our rug from City Furniture: We were able to bring the rug home yesterday! Marcia finally called at almost 7 weeks after wanting to buy the last one and said it was available. We are thrilled with the way it brings our living room together! The final deal was priced very reasonable and Marcia was the best through this whole process. Yes I do think they can come up with a better way to let customers buy the last, discountinued product. But for us it was worth the wait.

This is pretty common with big box retailer corporate offices. They have zero concern for customers or the people on the front lines.

I worked for a couple of them managing departments in several different locations and it was always the same thing. People who are a thousand miles away from the location deciding what is best for the store.