Customer quoted $4300 to fix, actually repair $100

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Old 04-19-2025, 10:57 AM
KennyP KennyP is offline
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Default Customer quoted $4300 to fix, actually repair $100

The title of this thread is true, I'm posting, as it is the largest amount I've saved someone from a mis-diagnosed golf car. Good thing they wanted a second opinion and made a phone call. I've said this before here and elsewhere, don't be afraid to get a second opinion, it literally could save you thousands.

Even in the last weeks....
customer told $1200 to fix was $160, again mis-diagnosed
customer told $2000 to fix, $ fixed for $100, again mis-diagnosed

Customer told needed new clutches....nope....bad rear hub.

The crazy part, the above examples are all different shops.

Im not saying Im perfect.

Golf car repair in the villages has gotten really bad in the last 2 years.

Dont need any negative comments on this, as I am just trying to help....be aware. If one person decides to make a phone call for a second opinion, then this post helped.
Hope you all have a great weekend.
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Old 04-19-2025, 11:43 AM
shut the front door shut the front door is offline
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They're getting as bad as the dentists around here!
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Old 04-19-2025, 04:36 PM
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Default Repair

Customer quoted $4300 to fix, actually repair $100, More info on this one.
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Old 04-20-2025, 09:00 AM
mrf6969 mrf6969 is offline
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Kenny, I agree that getting a second opinion is smart. You post a lot on here about golf cart repairs. You are a golf cart tech. If you are as good as you say you are then why not let everyone know what your company is, or who you work for in the golf cart repair business?
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Old 04-20-2025, 09:59 AM
ElDiabloJoe ElDiabloJoe is offline
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The guy I trust the most, and is the most respected among many Yamaha golf car techs nationwide, is unfortunately based too far away in Flint, Michigan. Don Plowman of Plowman's Carts.

Plowman's Carts - Golf Cars - Golf Cars, Golf Carts and Utility
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Old 04-20-2025, 10:30 AM
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Mostly in This day time repair shops are part replacers replace assemblies not repair the assemblies, or throw away get new one. It takes very knowledgeable tech to fix a part rather than just replace parts and that is if they made right call.
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Old 04-20-2025, 02:04 PM
KennyP KennyP is offline
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Quote:
Originally Posted by mrf6969 View Post
Kenny, I agree that getting a second opinion is smart. You post a lot on here about golf cart repairs. You are a golf cart tech. If you are as good as you say you are then why not let everyone know what your company is, or who you work for in the golf cart repair business?
The reason is, my answers, statements, or advise are more credible if i am not looking to get work out of it.
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Old 04-21-2025, 04:54 AM
Rocksnap Rocksnap is offline
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You are spot on with the wrong diagnosis, get a second opinion. I’ve helped out a few people myself with their carts. This is after getting a wrong diagnosis. My own cart included. If something doesn’t seem right, it probably isn’t.
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Old 04-21-2025, 05:22 AM
elle123 elle123 is offline
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Quote:
Originally Posted by KennyP View Post
The title of this thread is true, I'm posting, as it is the largest amount I've saved someone from a mis-diagnosed golf car. Good thing they wanted a second opinion and made a phone call. I've said this before here and elsewhere, don't be afraid to get a second opinion, it literally could save you thousands.

Even in the last weeks....
customer told $1200 to fix was $160, again mis-diagnosed
customer told $2000 to fix, $ fixed for $100, again mis-diagnosed

Customer told needed new clutches....nope....bad rear hub.

The crazy part, the above examples are all different shops.

Im not saying Im perfect.

Golf car repair in the villages has gotten really bad in the last 2 years.

Dont need any negative comments on this, as I am just trying to help....be aware. If one person decides to make a phone call for a second opinion, then this post helped.
Hope you all have a great weekend.
Who'd of thought there's criminals in
repair businesses devoted to targeting older adults.
  #10  
Old 04-21-2025, 05:45 AM
Michread Michread is online now
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My experience is the same with plumbers here in the villages.
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Old 04-21-2025, 06:07 AM
CoachKandSportsguy CoachKandSportsguy is offline
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damn, time to get a hydraulic lift in the garage to get under the cart to see what's going on under there ..

time for peeps to start a village golf cart diagnosis business . . for some coffee money
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Old 04-21-2025, 06:09 AM
Dan T Dan T is offline
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Who are the cart service companies that you can trust?
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Old 04-21-2025, 06:24 AM
Rzepecki Rzepecki is offline
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Quote:
Originally Posted by elle123 View Post
Who'd of thought there's criminals in
repair businesses devoted to targeting older adults.
Why do you automatically assume they’re criminals? Could just be under educated.
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Old 04-21-2025, 07:18 AM
CybrSage CybrSage is offline
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Quote:
Originally Posted by Rzepecki View Post
Why do you automatically assume they’re criminals? Could just be under educated.
For the same reason people claim those who live next to the villages rode their dirt bikes just to upset Villagers.

Everyone is out to get them...
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Old 04-21-2025, 07:41 AM
MrFlorida MrFlorida is offline
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Car dealers and some repair shops are just as bad.
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customer, opinion, mis-diagnosed, told, fix

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