Golf Cart Repair

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Old 05-21-2023, 07:22 PM
AndyTrish AndyTrish is offline
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Default Golf Cart Repair

I want to encourage Villagers not to use the services of Titan Golf Carts. The owner is Scott Jezowski.
He picked up our cart on 4-15-23 and returned it on 5-21-23. It was a simple bearing problem. He did not repair the cart, almost refused to return it and never did anything he agreed to do. He finally said he'd return it on Sunday, 5-21-23 and never showed up. Late in the afternoon he finally returned my call and agreed to return the cart at 7:30pm. He showed up at 8:00pm after texting me an incorrect address. Dealing with him has been frustrating. While he may understand golf carts he certainly does not understand how business works. He is a very poor communicator and, in my case, never did what he said he'd do. So I had a poor experience and would encourage others not to use his service.
Andy Thompson
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Old 05-22-2023, 05:35 AM
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dewilson58 dewilson58 is offline
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Titan is great.

Have used them/him a number of times.........from simple to major service calls.

Every time, on-time and quality work.

I recommend.
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Old 05-22-2023, 07:00 AM
ThirdOfFive ThirdOfFive is offline
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We've used The Villages Discount Golf Cars (not to be confused with The Villages Golf Cars) for the past two years. They don't have a shop but instead a "Cartiologist" (maybe they have more than one) who comes to your home and does all repairs and maintenance work on site. Not the cheapest in the world but dependable and (in my experience) fair. They tend to book up quick though so a call for an appointment might be as long as a month away.
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Old 05-22-2023, 08:01 AM
yabbadu yabbadu is offline
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Quote:
Originally Posted by AndyTrish View Post
I want to encourage Villagers not to use the services of Titan Golf Carts. The owner is Scott Jezowski.
He picked up our cart on 4-15-23 and returned it on 5-21-23. It was a simple bearing problem. He did not repair the cart, almost refused to return it and never did anything he agreed to do. He finally said he'd return it on Sunday, 5-21-23 and never showed up. Late in the afternoon he finally returned my call and agreed to return the cart at 7:30pm. He showed up at 8:00pm after texting me an incorrect address. Dealing with him has been frustrating. While he may understand golf carts he certainly does not understand how business works. He is a very poor communicator and, in my case, never did what he said he'd do. So I had a poor experience and would encourage others not to use his service.



Andy Thompson

Used him for years and always Great Service. Not sure of correct story!
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Old 05-22-2023, 09:24 AM
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Quote:
Originally Posted by AndyTrish View Post
I want to encourage Villagers not to use the services of Titan Golf Carts. The owner is Scott Jezowski.
He picked up our cart on 4-15-23 and returned it on 5-21-23. It was a simple bearing problem. He did not repair the cart, almost refused to return it and never did anything he agreed to do. He finally said he'd return it on Sunday, 5-21-23 and never showed up. Late in the afternoon he finally returned my call and agreed to return the cart at 7:30pm. He showed up at 8:00pm after texting me an incorrect address. Dealing with him has been frustrating. While he may understand golf carts he certainly does not understand how business works. He is a very poor communicator and, in my case, never did what he said he'd do. So I had a poor experience and would encourage others not to use his service.
Andy Thompson
Response to AndyTrish from 5/21/23

"There are always 2 sides to every story. Yes, I did have the cart for a month because you were out of town for a month. You contacted me Wednesday to say you were back in town. I told you I was short-handed and could get it back to you on Sunday at some point. I told you I would be there at 7:30, unfortunately, my son's bball game went overtime and I didn’t make it there until 8:00 pm. You proceeded to berate me and my family by using profanity and being very aggressive and threatening. I politely apologized for being late multiple times and you continued to get in my face and yell at me with vulgar language. I never intended to not return your cart, as you are trying to portray. I have been in business for over 10 years and no one has ever treated me with such disrespect. We are a small business and try to make everyone happy, unfortunately, sometimes things don’t go as planned." Scott
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Old 05-22-2023, 11:17 AM
ThirdOfFive ThirdOfFive is offline
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Quote:
Originally Posted by Ad poster View Post
Response to AndyTrish from 5/21/23

"There are always 2 sides to every story. Yes, I did have the cart for a month because you were out of town for a month. You contacted me Wednesday to say you were back in town. I told you I was short-handed and could get it back to you on Sunday at some point. I told you I would be there at 7:30, unfortunately, my son's bball game went overtime and I didn’t make it there until 8:00 pm. You proceeded to berate me and my family by using profanity and being very aggressive and threatening. I politely apologized for being late multiple times and you continued to get in my face and yell at me with vulgar language. I never intended to not return your cart, as you are trying to portray. I have been in business for over 10 years and no one has ever treated me with such disrespect. We are a small business and try to make everyone happy, unfortunately, sometimes things don’t go as planned." Scott
Moral of the story: Every coin has two sides. Much appreciate hearing the other side.
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Old 05-23-2023, 04:19 AM
HoosierPa HoosierPa is offline
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I appreciated the response from the business owner. Shame on the original post (ass hat)
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  #8  
Old 05-23-2023, 04:45 AM
huge-pigeons huge-pigeons is offline
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Quote:
Originally Posted by Ad poster View Post
Response to AndyTrish from 5/21/23

"There are always 2 sides to every story. Yes, I did have the cart for a month because you were out of town for a month. You contacted me Wednesday to say you were back in town. I told you I was short-handed and could get it back to you on Sunday at some point. I told you I would be there at 7:30, unfortunately, my son's bball game went overtime and I didn’t make it there until 8:00 pm. You proceeded to berate me and my family by using profanity and being very aggressive and threatening. I politely apologized for being late multiple times and you continued to get in my face and yell at me with vulgar language. I never intended to not return your cart, as you are trying to portray. I have been in business for over 10 years and no one has ever treated me with such disrespect. We are a small business and try to make everyone happy, unfortunately, sometimes things don’t go as planned." Scott
Thanks for clearing this up. The OP mentioned the cart had a bad bearing but nothing was fixed. Did you actually fix the problems he had? Some of this makes no sense. Thanks
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Old 05-23-2023, 04:45 AM
Lisuccia Lisuccia is offline
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Quote:
Originally Posted by Ad poster View Post
Response to AndyTrish from 5/21/23

"There are always 2 sides to every story. Yes, I did have the cart for a month because you were out of town for a month. You contacted me Wednesday to say you were back in town. I told you I was short-handed and could get it back to you on Sunday at some point. I told you I would be there at 7:30, unfortunately, my son's bball game went overtime and I didn’t make it there until 8:00 pm. You proceeded to berate me and my family by using profanity and being very aggressive and threatening. I politely apologized for being late multiple times and you continued to get in my face and yell at me with vulgar language. I never intended to not return your cart, as you are trying to portray. I have been in business for over 10 years and no one has ever treated me with such disrespect. We are a small business and try to make everyone happy, unfortunately, sometimes things don’t go as planned." Scott
Thank you for posting the truth. OP should be kicked off of TOTV for spewing such BS.
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Old 05-23-2023, 04:45 AM
Ezy1mc Ezy1mc is offline
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We have always been happy with the service from Titans
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Old 05-23-2023, 05:18 AM
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Todd Casey. The best
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Old 05-23-2023, 05:28 AM
RedFoxRick RedFoxRick is offline
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Quote:
Originally Posted by yabbadu View Post
Used him for years and always Great Service. Not sure of correct story!

Not sure why you think the OP would be lying about this....

Last edited by RedFoxRick; 05-23-2023 at 05:32 AM. Reason: Incorrect reply
  #13  
Old 05-23-2023, 05:41 AM
Softball77 Softball77 is offline
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Default Titan Golf Carts

Have used Scott (Titan) for years and very pleased with his service. In fact, one time I called him and the cart would not start. Battery dead. It needed a new battery and checked his records. He had sold me the battery and was still under warranty - ergo, replaced battery for free. Another time he determined the battery was low and left me a charger to use. Seems to me that is honest and professional customer service.
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Old 05-23-2023, 05:56 AM
Sandy and Ed Sandy and Ed is offline
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Quote:
Originally Posted by ThirdOfFive View Post
Moral of the story: Every coin has two sides. Much appreciate hearing the other side.
And I too agree. So much better to hear referrals FOR a business rather than against. In any case TOTV is a powerful agency for referrals - both for and against - with the opportunity for rebuttals. Thank you TOTV!!
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Old 05-23-2023, 06:09 AM
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Default Some people are never happy

Quote:
Originally Posted by AndyTrish View Post
I want to encourage Villagers not to use the services of Titan Golf Carts. The owner is Scott Jezowski.
He picked up our cart on 4-15-23 and returned it on 5-21-23. It was a simple bearing problem. He did not repair the cart, almost refused to return it and never did anything he agreed to do. He finally said he'd return it on Sunday, 5-21-23 and never showed up. Late in the afternoon he finally returned my call and agreed to return the cart at 7:30pm. He showed up at 8:00pm after texting me an incorrect address. Dealing with him has been frustrating. While he may understand golf carts he certainly does not understand how business works. He is a very poor communicator and, in my case, never did what he said he'd do. So I had a poor experience and would encourage others not to use his service.
Andy Thompson

I’ve used him many times and never a problem. You can post your comments but why would someone listen to you and not use him. Sometimes it’s just better to move on if you didn’t see eye to eye why try and stop him from feeding his family. This is why people say the villages are full of elitist’s !!!!
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