Star EV Service

Closed Thread
Thread Tools
  #1  
Old 05-08-2018, 03:50 PM
JoMar JoMar is offline
Sage
Join Date: Apr 2014
Posts: 4,830
Thanks: 10
Thanked 2,317 Times in 871 Posts
Default Star EV Service

I'm looking for someone that can service my STAR electric cart. The distributor I bought from went out of business, the factory store went away, STA-Rite went away and now they have a new distributor, Crown Carts, They told me last week the cost would be $50.00 to pickup, $150.00 for service but only need to service once a year. The manufacturer, JH Global Services previously wanted service twice a year at $75.00 per service and they did it at the house. I made a pickup appointment last week for them to pick up the cart tomorrow afternoon (golf in the AM) and they could keep it until Monday as we are going to be out of town. They called today and said they couldn't accommodate that (could pick it up in the AM) plus their position is they can't do individual scheduling so the customer needs to accommodate their schedule. That means when they are in your area they will pick it up so customer, change your schedule and pay us. I love the product, just exasperated with the support. I reached out to the parent, JH Global Services to see if they have any suggestions where I can take it, but have no expectations for a response so looking for suggestions here.
__________________
No one believes the truth when the lie is more interesting

Berks County Pennsylvania
  #2  
Old 05-08-2018, 04:22 PM
villagetinker's Avatar
villagetinker villagetinker is offline
Sage
Join Date: Sep 2013
Location: Village of Pinellas
Posts: 9,671
Thanks: 2
Thanked 6,151 Times in 2,249 Posts
Default

JoMar, I entered "star electric cart service" in Google, got a link for dealers and service, put in 32163 and found 3 service locations within 20 miles, here is the closest one, I think. (NOTE: the search did also show Crown Carts....)

JB Golf Carts, 26200 US Highway 27, Leesburg, FL 34748, (352) 314-0607 joy_jbgolfcars@frontier.com

Hope this helps.
__________________
Pennsylvania, for 60+ years, most recently, Allentown, now TV.
  #3  
Old 05-08-2018, 04:54 PM
Blackie's Avatar
Blackie Blackie is offline
Senior Member
Join Date: Jan 2011
Posts: 280
Thanks: 139
Thanked 59 Times in 34 Posts
Default

C artfixer (Michael) - 352.433.5411

Call him and ask. If he doesn’t pick up don’t leave a message just try until he answers. He gets very busy.
  #4  
Old 05-08-2018, 06:13 PM
jojo's Avatar
jojo jojo is offline
Platinum member
Join Date: Nov 2007
Location: Amelia
Posts: 1,859
Thanks: 124
Thanked 145 Times in 86 Posts
Default

Try D/C carts (Ocala). They just serviced my Star cart (not EV) and I am very happy. They fixed a steering problem that three others never did fix. 352-300-3639. They were also reasonable - $80 for service . I think it was $40 for pickup and delivery.
__________________
Columbus OH, The Villages - Amelia
  #5  
Old 05-08-2018, 07:47 PM
JoMar JoMar is offline
Sage
Join Date: Apr 2014
Posts: 4,830
Thanks: 10
Thanked 2,317 Times in 871 Posts
Default

Quote:
Originally Posted by villagetinker View Post
JoMar, I entered "star electric cart service" in Google, got a link for dealers and service, put in 32163 and found 3 service locations within 20 miles, here is the closest one, I think. (NOTE: the search did also show Crown Carts....)

JB Golf Carts, 26200 US Highway 27, Leesburg, FL 34748, (352) 314-0607 joy_jbgolfcars@frontier.com

Hope this helps.
You are always helpful
__________________
No one believes the truth when the lie is more interesting

Berks County Pennsylvania
Closed Thread

Tags
service, pick, accommodate, pickup, week


You are viewing a new design of the TOTV site. Click here to revert to the old version.

All times are GMT -5. The time now is 11:25 PM.