[Markam]

I have had Century Link 10mb internet service for the last few years but recently needed a faster speed, so I called CL to find out what was available. Turns out they now have 25mb download service for the same price. The upgrade did not require any additional equipment but took a few days before it was activated. The upload speed has also been increased to 2mb.

Would have been nice if they would have automatically provided it when it first became available as a free upgrade to existing customers.

So if you now have their 10mb service, you should be able to call and get the same free upgrade - just for the asking. I believe I called them @ 800-366-8201.



Cheers

[Record10ti]

Originally Posted by Markam

I have had Century Link 10mb internet service for the last few years but recently needed a faster speed, so I called CL to find out what was available. Turns out they now have 25mb download service for the same price. The upgrade did not require any additional equipment but took a few days before it was activated. The upload speed has also been increased to 2mb.

Would have been nice if they would have automatically provided it when it first became available as a free upgrade to existing customers.

So if you now have their 10mb service, you should be able to call and get the same free upgrade - just for the asking. I believe I called them @ 800-366-8201.



Cheers

I was working with a woman the other day on Comcast who was paying more than I pay for 50MB...and getting 1/.384...when asked Comcast's comment was "She never called". To boot, anyone "renting" a Comcast cable modem (Or CenturyLink DSL Modem) is tossing money (and security) out the window.

[Carla B]

We applied for Century Link 25 mb. They sent a technician out before the installation and and after a lot of checking, he found we couldn't get 25 mb at our location, only 10.

[biker1]

CL pricing is certainly interesting. At my address, where I have fiber to the house, the advertised pricing is the same for 3 Mbits/sec to 40 Mbits/sec download. Only at 100 Mbits/sec does the advertised price jump up. I pay less than $30/month for 40 Mbits/sec download with autopay. Calling every year and asking "whats new" and "can you reduce my costs" is a good practice.

Originally Posted by Markam

I have had Century Link 10mb internet service for the last few years but recently needed a faster speed, so I called CL to find out what was available. Turns out they now have 25mb download service for the same price. The upgrade did not require any additional equipment but took a few days before it was activated. The upload speed has also been increased to 2mb.

Would have been nice if they would have automatically provided it when it first became available as a free upgrade to existing customers.

So if you now have their 10mb service, you should be able to call and get the same free upgrade - just for the asking. I believe I called them @ 800-366-8201.



Cheers

[biker1]

I suspect you are in an area where they haven't run fiber optic cable to the house yet and still have DSL over copper?? Comcast may be able to provide you higher speeds if you are inclined to change.

Originally Posted by Carla B

We applied for Century Link 25 mb. They sent a technician out before the installation and and after a lot of checking, he found we couldn't get 25 mb at our location, only 10.

[Carla B]

Originally Posted by biker1

I suspect you are in an area where they haven't run fiber optic cable to the house yet and still have DSL over copper?? Comcast may be able to provide you higher speeds if you are inclined to change.

We have Comcast already and they are reliable. We just wanted to pay less, but it was not to be.

[photo1902]

Originally Posted by Record10ti

I was working with a woman the other day on Comcast who was paying more than I pay for 50MB...and getting 1/.384...when asked Comcast's comment was "She never called". To boot, anyone "renting" a Comcast cable modem (Or CenturyLink DSL Modem) is tossing money (and security) out the window.

Why is that (reference the money and security comment)?

[Record10ti]

Originally Posted by Carla B

We have Comcast already and they are reliable. We just wanted to pay less, but it was not to be.

You just need to tell them the right thing. Few tricks...dont shop Comcast from a Comcast connection (at home). Second, do not put in your address for a quote. Third - demand to speak with their "account retention" department as you are going to switch services (even if you plan to not).

They know they have you over a barrel...just be prepared to roll it.

[biker1]

Oh, I see. You may be able to get Comcast for about $20/month (not sure what speed that will be) - call them up and ask for the new customer rate. There is room for negotiation.

Originally Posted by Carla B

We have Comcast already and they are reliable. We just wanted to pay less, but it was not to be.

[Record10ti]

Originally Posted by photo1902

Why is that (reference the money and security comment)?

Multi-Part. Comcast by default broadcasts an SSID called "xfinitywifi", and unless you are a real expert - you cant turn it off. This enables friends, neighbors and who ever to connect to your connection. This also enables people to "spoof" the SSID and track your information. From there, their firewall is about worthless for securing your network (as is their WiFi security).

This image is the "xfinitywifi" SSID's that I can see from my home network. I can connect to any of them, any time I want and do anything I want with impunity (legally). Each of them is a neighbor who "thinks" they are secure. I wont even bring up the channel overlap....



And then the fact that for $60 you can get your own cable modem and not pay their $10 a month (you will still need a router/firewall/AP from $60-$10,000 depending on your needs).

[Record10ti]

Originally Posted by biker1

Oh, I see. You may be able to get Comcast for about $20/month (not sure what speed that will be) - call them up and ask for the new customer rate. There is room for negotiation.

I got the woman I was working with 50/20 + two TV's for right at $55 taxes included (two HDMI box's two remotes - no DVR). No contract.

[photo1902]

Originally Posted by Record10ti

Multi-Part. Comcast by default broadcasts an SSID called "xfinitywifi", and unless you are a real expert - you cant turn it off. This enables friends, neighbors and who ever to connect to your connection. This also enables people to "spoof" the SSID and track your information. From there, their firewall is about worthless for securing your network (as is their WiFi security).

This image is the "xfinitywifi" SSID's that I can see from my home network. I can connect to any of them, any time I want and do anything I want with impunity (legally). Each of them is a neighbor who "thinks" they are secure. I wont even bring up the channel overlap....



And then the fact that for $60 you can get your own cable modem and not pay their $10 a month (you will still need a router/firewall/AP from $60-$10,000 depending on your needs).

Good info. Thank you. One of the first things I did was to go into my account settings and disable the Xfinitiy WiFi hotspot.

[biker1]

I am aware of just internet (no TV) for about $20/month.

Originally Posted by Record10ti

I got the woman I was working with 50/20 + two TV's for right at $55 taxes included (two HDMI box's two remotes - no DVR). No contract.

[Record10ti]

What is as scary - this is my neighborhood...Bah! Who needs security! My sensor is "Secure AP". The direction of the other SSID's is as triangulated by WLC. Once I get my AP in my attic I will see more (and more over, be able to connect to my home network from about 3 miles away)

[photo1902]

Originally Posted by Record10ti

What is as scary - this is my neighborhood...Bah! Who needs security!

Unreal! Are those all unsecured networks?