Talk of The Villages Florida - Rentals, Entertainment & More
Talk of The Villages Florida - Rentals, Entertainment & More
#1
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CenturyLink has closed its retail store
CenturyLink has charged me a $12.00 disconnect fee . I have been using their $45 a month no contract internet plan for over a year-and-a-half . but the connection was so poor the repairman could not stop the intermittent outages. even they were to my house 4 times, so I cancelled. After 3 phone calls they finally figured out that I had canceled the service 2 months ago when I returned the equipment to them , had I not called they would have continued to bill me even though they received my equipment back and I had phoned in them on Nov. the 19th.
So, I went to their office near the Target store but they have closed the retail store with no new address listing oh, so I guess we're stuck with the internet or chat. The reason I'm posting this is because I think we should be aware that CenturyLink has closed its retail store, and # 2 Has anybody else been charged a cancellation fee for the unlimited $45 a month service? |
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#2
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You are getting a bill because you are on their collection list, not as a customer?
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Look both ways before crossing. Western PA, Marietta GA, finally TV.... |
#3
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I am a customer and they didn't send me a notice about store closing. They did tell me they stopped giving discounts if you don't go to direct tv.
They lost me to Comcast. At least I won't have to guess what my bill will be every month for the next two years. I was a triple customer - phone, tv and internet. Eliminating home phone with Comcast, even though it was only $10 more. |
#4
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Last edited by John_W; 04-17-2019 at 02:59 PM. |
#5
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My grandfathered internet-only service with CenturyLink (via fiber to the house) had a series of discounts (with expiration dates) that brought the price down to about $35 per month for 40 megabits per second download/20 megabits per second upload. One of the discounts was about to expire so I called to see if they would extend it so I could keep the grandfathered plan. They were less than accommodating so I asked them to switch me to their "one price for life" plan. After 6 different phone conversations, and some less than truthful promises regarding the new price, we finally agreed that they would honor the on-line only price advertised on their webpage. So, I now have 80 megabits per second download/40 megabits per second upload for $45 per month (plus taxes and fees) as long as I don't make any changes. I didn't need the increased bandwidth but it was available for the lowest cost "one-price for life" plan and when my current discounts roll off the price would have been higher than $45 per month. While they can be a bit painful to deal with depending on who you talk to, the service has been reliable and the performance consistent for the nearly 5 years I have been using them.
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Last edited by biker1; 01-10-2019 at 11:00 AM. |
#6
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i have internet only.. CL 80mbps $45 for life...have had it for over a yr. now with no problems or interruptions
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#7
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You all are lucky to live in an area where you can get 80 mbps from Century Link. We are on the wrong side of the tracks, as we can only get 10. So we have no bargaining power with Comcast.
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Closed Thread |
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