[memason]

OK, for those of you have this page loading issue, I believe I can safely say it's strictly a CenturyLink problem. I have been gone from the Villages for several days and have used multiple WiFi networks, including using my iPhone as a WiFi hotspot. During this time away from CenturyLink, I have not had the page loading issue one time.

When I return to the Villages, I will be calling CenturyLink to try and troubleshoot the problem with them. I suspect they are having trouble with their DNS server, which translates the web addresses.

Merry Christmas..... Mike

[Blackie]

I use Century Link on my iPad, occasionally have slow download speeds but haven't experienced web pages loading issues.

However, I use the Google Public DNS - 8.8.8.8, 8.8.4.4

[memason]

Originally Posted by Blackie

I use Century Link on my iPad, occasionally have slow download speeds but haven't experienced web pages loading issues.

However, I use the Google Public DNS - 8.8.8.8, 8.8.4.4

This is a good idea! I might try this before calling CenturyLink..

Thanks!

[memason]

I have returned to TV after a little more than a week away. During the time I was gone [from CenturyLink], I did not have the page loading issue one time. I used several different WiFi networks, including using my phone as a WiFi hotspot, while on the road.

So, since I have suspected the DNS Nameserver is the issue, I went looking for a DNS service to replace it. I looked at Google and OpenDNS as potentials. For various reasons, I choose OpenDNS... The have a Premium service that is free, so I signed up for that. The service allows parental controls and provides stats for your internet usage. You are also able to block certain types of sites, if you wish, like social media sites, etc.

When you signup, they have a website that shows how to change your DNS settings, no matter what operating system or browser you might be using. It's about a 2 minute endeavor to switch everything over and it very easy, even for a novice. I recommend you write down your current DNS server address, just in case you have an issue and need to revert back.

VERDICT: So far, I am very impressed with OpenDNS. I have NOT had a single issue with "Webpage not found" and pages are loading faster than ever. I didn't realize how much a bad DNS server could slowdown your internet response time.

If I find OpenDNS becomes an issue or if the "Web Page cannot be Found" returns, I'll repost to this thread.

Mike

[JeffAVEWS]

I'm having the same problem with Centurylink. I use the Firefox web browser and get the same problems as mentioned above.

[Warren Kiefer]

As I posted earlier. My Century Link was less han satisfactory. They sent a tech to my home, He immediately determined that my desk top was the culprit. He said; desk tops are ment to be hard wired and when converted to wireless as yours is, you will lose at least half the signal and likely more in the evenings. At his suggestion, I purchased a much higher capacity wireless USB adapter than the one Century Link installed and this seems to have done the trick. Century Link high speed is delivered at 10 mbps and I am now at a 8+ and performing much better. Oh yes, I purchased the Netgear N900 adapter for $35 online, Walmart's cost for this same adapter is $65 plus tax.

[memason]

Originally Posted by Warren Kiefer

As I posted earlier. My Century Link was less han satisfactory. They sent a tech to my home, He immediately determined that my desk top was the culprit. He said; desk tops are ment to be hard wired and when converted to wireless as yours is, you will lose at least half the signal and likely more in the evenings. At his suggestion, I purchased a much higher capacity wireless USB adapter than the one Century Link installed and this seems to have done the trick. Century Link high speed is delivered at 10 mbps and I am now at a 8+ and performing much better. Oh yes, I purchased the Netgear N900 adapter for $35 online, Walmart's cost for this same adapter is $65 plus tax.

Warren... I believe we're talking about two different issues here. I don't have a speed issue, when checking speed with speedtest.net. I have the 10Mb/s service and that's pretty much what I get. So, no complaints with that.

My issue, as well as some other folks on here, has been the instances of getting "Webpage not Found" when trying to access a site. If they have a DNS problem, it slows down the loading of pages, so you would have the effect of a slow internet.

Glad you issue is fixed... Mine seems to be corrected also [with new DNS Nameservers] and only time will tell.

[wine5465]

I am off of 466 and can't get anything from Embarq/CenturyLink except the slow. Nothing else available, have checked on availability from several in area. Now CenturyLink is installing fiber in several places (mom just got it in Santo Domingo) and the offer included TV, internet, and internet. I can't wait until something comes our way. Centurylink charges me $59 for internet bundled with my TV (additional cost) due to me dropping my land line. Time to go surfing for cheaper slow internet.

[jean8248]

I also have Century Link and started having trouble accessing TOTV website starting Wed. I finally called Century Link IT support Friday morning and they could not access the website either. I was on hold for almost an hour while they were trying to fix the problem. They finally said they would continue to investigate and come up with a solution rather then keep me on hold. I suspect their DNS server had a problem but am glad it was later fixed on Saturday.

[Uptown Girl]

Originally Posted by memason

ha ha.... I might "get in line" at Comcast for Internet. Prices for 20Mb/s is about the same as my 10Mb/s now. RIght now, my home internet is 1/2 the speed of my phone on Verizon and LTE.

We're having the same problem (lately) and we HAVE ( the upgraded Mb/s) Comcast.
I have a Mac and FMF DOC has a regular PC. My Mac is affected more often than his PC, even when we are online at the same time.
Maybe it's gris-gris.

[TOTV Team]

Yes unfortunately many local residents could not access TOTV due to a Century Link issue. We called them as well and hope all is resolved so everyone can now access the site again.