[jnieman]

I have just downloaded Firefox. I have been using Google for awhile and decided to change. First thing when I tried to install Firefox it wouldn't install. Finally figured out it was Norton Utilities blocking it from downloading. So I turned off my firewall and it downloaded and installed. Now I'm having issues using Firefox. When going to web pages it sits and spins with the hourglass. I turned off the firewall and again the issues went away. I don't want to permanently disable my firewall. Is there a way to tell Norton to back off on this? Somehow to ask it to allow Firefox?

[dbussone]

You should be able to go into Norton settings and tell it to recognize and allow Firefox.

[jnieman]

I did try to set the settings but it didn't seem to help. I did some reading online and found out that the newer versions of Norton Utilities work better with Firefox so I uninstalled my Norton and reinstalled the most updated version and now it seems to work well. Thanks everyone for your help

[Madelaine Amee]

I had problems with my computer recently and just wanted to ask someone knowledgeable a question, it was impossible to find help until I got into The Villages Computer Club. This is an amazing site. It is very easy to navigate and I found exactly what I needed to know.

[jnieman]

Originally Posted by Madelaine Amee

I had problems with my computer recently and just wanted to ask someone knowledgeable a question, it was impossible to find help until I got into The Villages Computer Club. This is an amazing site. It is very easy to navigate and I found exactly what I needed to know.

Thanks for your help Madelaine. Next time I'll know where to go for answers although I usually get quite a few more on here than I did on this subject.