Need Help - Windows Upgrade Messed Up My DVD Drive

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Old 04-09-2014, 12:26 AM
GeoGeo GeoGeo is offline
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Default Need Help - Windows Upgrade Messed Up My DVD Drive

I had Windows XP and loved it. I downloaded the Windows 8 upgrade and talk about a nightmare. One of the problems is that my DVD drive would do funky things. I have since downgraded to Windows 7. I am still having a problem with my DVD drive. The Microsoft tech checked for and installed any new driver updates. But still have a problem. Sometimes the DVD drive appears in My Computer (I think is what it is called). Then sometimes it does not. Sometimes the door will open and the tray will come out and sometimes it will not. If you restart the computer it works fine and far as opening and shutting. If the tech would click on DVD drive, then sometimes the door would open and it would eject by itself. We tried different DVDs in the tray and even a CD. That had no effect. Somewhere on the computer it said that the device was working properly. Any ideas of things to try to fix it? I think Windows 8 killed it (or at least maimed it pretty bad).
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Old 04-09-2014, 12:59 AM
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2BNTV 2BNTV is offline
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Are you sure that your PC, has the specifications, to support Windows 8 or 7?

I have Windows Vista on my PC and was advised by the Villages Computer Club, if I wanted to go to win 8, I should not bother with upgrading, as it is a nightmare.

I was advised for a few hundred dollars, it would be prudent, to buy a new PC, with win 8 already installed on it.

I would like to suggest, going back to win XP, and buying a new computer. The old XP could be used as a word proceesor etc. I would not use it to go to the internet, as it would be susceptable to getting viruses. I use to free version of MS Essentials, and Malwarebytes.

Joe
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Old 04-09-2014, 10:03 AM
GeoGeo GeoGeo is offline
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Every Microsoft tech has said that my computer is more than able to handle to Windows 8 and 7. They said I should have no problem. Yet, I am currently using downgraded to Windows 7 and it just does not like my DVD drive. I can get the DVD drive to appear on the computer, but when you click on it the disc ejects and I get a message telling me to install a disc, when there was already a disc in there. It just does not read the discs now.

I noticed something and I was wondering if anyone would know if this matters. When I click on Device Manager, then I click on my DVD drive, and click on details it says CD-ROM Drive (instead of DVD drive). I checked my other drive which is a CD Drive and it says the same thing CD-ROM Drive, which I would expect it, too. But should the DVD Drive say CD-ROM Drive? I don't know if this is normal or not. And if not, what would cause that.
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Old 04-09-2014, 12:50 PM
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MikeV MikeV is offline
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Windows is dying a slow death. I was a Computer Specialist for many years working with this nightmare operating system. When I retired I quickly switched to a MAC. If you are going to buy a new computer pay the extra and get a MAC.
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Old 04-09-2014, 12:56 PM
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Quote:
Originally Posted by MikeV View Post
Windows is dying a slow death. I was a Computer Specialist for many years working with this nightmare operating system. When I retired I quickly switched to a MAC. If you are going to buy a new computer pay the extra and get a MAC.
Yes. I have years Experience with PC,s and MAC. Both in maintenance and training. PC is less expensive, but MAC is so much more user friendly.

Lou
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Old 04-09-2014, 03:15 PM
GeoGeo GeoGeo is offline
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Looks like if I can't find a way to get the Windows 7 software to play nice with my DVD drive, they want me to buy a new DVD drive. I read a lot of posts on-line about people having problems with their computers not recognizing their DVD drives after an OS upgrade. I have tried a few things, but I just really believe there is some fix for this without having to buy a new hard drive. Worked fine until the software upgrade.

If anyone has any suggestions for fixes (other than get a new computer or OS), please let me know.
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