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Why won't computer give access

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  #1  
Old 02-21-2021, 08:16 AM
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Default Why won't computer give access
What could be wrong??
  #2  
Old 02-21-2021, 08:29 AM
JoelJohnson JoelJohnson is offline
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It might be helpful if you gave a bit more detail.
  #3  
Old 02-21-2021, 09:39 AM
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Quote:
Originally Posted by jebartle View Post
What could be wrong??
We need more information to provide any useful feedback.
Blank screen? Keyboard not working? Type of computer (notepad, laptop, desktop, other? Operating system (windows/apple, etc.) and so much more.
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  #4  
Old 02-21-2021, 10:58 AM
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We need more information to provide any useful feedback.
Blank screen? Keyboard not working? Type of computer (notepad, laptop, desktop, other? Operating system (windows/apple, etc.) and so much more.
Isis laptop, 6 mo. Old, turn on computer, normally asks for access code but nothing but screen saver. Thats all I've got. I've turned it on/off but nothing but screen saver.
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Old 02-21-2021, 11:29 AM
retiredguy123 retiredguy123 is offline
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Originally Posted by jebartle View Post
Isis laptop, 6 mo. Old, turn on computer, normally asks for access code but nothing but screen saver. Thats all I've got. I've turned it on/off but nothing but screen saver.
I would try unplugging it and remove the battery. Then, reinstall the battery and restart. Good luck.

Note: If the battery is built in, try holding down the power button for 15 or 20 seconds to completely shut down the laptop.
Last edited by retiredguy123; 02-21-2021 at 11:41 AM.
  #6  
Old 02-21-2021, 11:29 AM
JoelJohnson JoelJohnson is offline
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Running Windows 10?
  #7  
Old 02-21-2021, 12:18 PM
OrangeBlossomBaby OrangeBlossomBaby is offline
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Do you mean Asus laptop? I've never heard of an Isis laptop. What is the operating system? Windows 10, *ux, is it a Chromebook?
  #8  
Old 02-21-2021, 01:44 PM
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Originally Posted by jebartle View Post
Isis laptop, 6 mo. Old, turn on computer, normally asks for access code but nothing but screen saver. Thats all I've got. I've turned it on/off but nothing but screen saver.
Have you hit the "Enter" key?
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Old 02-21-2021, 06:55 PM
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Assume still under warranty......call your provider and see what they want you to do to fix it, may need to ship it back or you can take it to a local guy and get an estimate and discuss with your provider.
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  #10  
Old 02-22-2021, 04:57 AM
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Thank you to all
  #11  
Old 02-22-2021, 04:59 AM
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Spell check didn't like asus, has a mind of its own.
  #12  
Old 02-22-2021, 06:02 AM
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Tried CONTROL , SHIFT, ESC, cleaned, back on.
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