[talgeria]

I am having a problem loosing the internet Need some one to set up a new modem to determine if it was a bad modem or cable

[village dreamer]

Jacobs on 301

[Stu from NYC]

MMD on 441

[villagetinker]

What cable company? Is the replacement modem theirs or yours? If this is cable company equipment, did it come as a self install package? Is the modem going in the same location as the previous one?
I ask these questions as I have helped neighbors with Comcast equipment as Comcast is not going into homes right now, these are relatively easy to setup, no idea about other cable companies.

[Blackie]

Phone your internet provider. Tell them the make and model of the new modem and they will confirm it’s compatibility.

They will walk you through the setup process. Normally that means just plugging it in to power and connecting the cable.

They will be able to “see” the new modem and they will provision it for you.

It’s usually very easy.

[Madelaine Amee]

John Chambler is a young man who will come to your home to help with any computer or internet or streaming problems. 352-289-1596. He was recommended to me by someone on the Next Door site. He is good and reasonable.