Talk of The Villages Florida - Rentals, Entertainment & More
Talk of The Villages Florida - Rentals, Entertainment & More
#1
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BEWARE of Brownwood Jewelers
I recommend staying away from Brownwood Jewelers. They never give a refund, only store credit - but be careful, they don't always tell you that up front.
My husband bought something there before Christmas and worked with the owner, who told him it could be returned if done within three weeks (but didn't mention anything about a "store credit only" policy...or the purchase would not have been made.) When we returned it, the employees said they only give store credit. My husband told them who he had worked with and explained that wasn't what he was told. They said the person my husband worked with was the owner and that he was on vacation but they would leave a note for him to call to resolve the issue when he got back. Of course, he never called. So my husband had to call him. The owner refused to honor the refund and now we're stuck. I would recommend staying away. |
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#2
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A jeweler who has a " no return " policy on all merchandise, except that which has been personalized,
does indeed bear watching. The three week policy seems reasonable, except during the Holidays. I would think they do not want to discourage early buying. |
#3
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Sometimes however, it is in the 'fine-print' on the receipt...so you may want to look at it. Regardless, having the owner not even mention it...I don't blame y'all for being peeved. |
#4
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Jewelers
[QUOTE=sands;1616058]I recommend staying away from Brownwood Jewelers. They never give a refund, only store credit - but be careful, they don't always tell you that up front.
My husband bought something there before Christmas and worked with the owner, who told him it could be returned if done within ANSWER ****** Hi, thanks for the tip. Unfortunately, the Villages is or has been a place to cheat the unsuspecting senior citizen and they do have a major problem here. Try Crimes against Seniors???? We bought a Villa and got lied to big time. We bought a new car and got lied to big time. THE WAY IT IS HERE,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, BE CAREFUL AND IF YOU BUY ANYTHING that may need some follow up,,,,,,,,,,,,,,,,,,,,,,,,WRITE IT UP AND HAVE THEM SIGN IT. Then YOU CAN GO TO SMALL COURT IF NECESSARY ? Good luck and be wary, very WARY |
#5
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[QUOTE=Brawnwy123;1616072]
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I don't agree with your above post. We bought two new houses here from The Villages and didn't get lied to. We bought a new car last year from a car dealer in Leesburg (The Villages doesn't sell cars) and didn't get lied to.
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It is better to laugh than to cry. |
#6
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[QUOTE=Brawnwy123;1616072]
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Appears to be a very broad stroke of the brush......
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DeFuniak Springs, Fl, Eglin AFB, Fl Kindley Air Force Base, Bermuda, Keesler AFB, Ms Lackland AFB, Tx, Edwards AFB, Ca Royal Air Force Benson, England Eielson Air Force Base, AK, Clark AFB, Philippines Kadena AFB, Okinawa Japan, Yakota AFB, Japan Osan AB, Pyeongtaek, South Korea, Yangsan Army Garrison, Seoul South Korea |
#7
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I don't know much about jewelry, and I am too cheap to spend a lot on it. But, it looks like most independent jewelers do not like to provide refunds or even exchanges. However, if I were buying an expensive piece of jewelry, especially a large diamond, I would buy it from Costco. You can return it for a full refund at any time, even years later. What a deal!
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#8
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[QUOTE=Brawnwy123;1616072]
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#9
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Items may be returned for store credit or exchanged within 21 days from date of purchase. Merchandise must be in original and unworn condition with the original packaging, all warranty cards and explanation booklets intact. Closeout, special orders, altered pieces (including ring sizing) and custom pieces are not returnable or exchangeable. Gift certificates and gift cards are not redeemable for cash and may be used for purchases only. No refunds will be given; a store credit will be issued for returned items. We stand behind all of our products and services with a lifetime manufacture defect warranty. |
#10
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[QUOTE=Brawnwy123;1616072]
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As far as being lied to in The Villages? Absolutely not our experience at all. Bought a house, two cars, tons of items from TOTV, and lots of household furnishings and services from various local businesses. Never had a problem.
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A great attitude is a choice, not a disposition Last edited by BK001; 01-15-2019 at 07:23 AM. |
#11
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[QUOTE=BK001;1616233]
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#12
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#13
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I agree. It certainly seems misleading. I’m disappointed, though, I’ve never heard anything but good things about this store.
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Closed Thread |
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