Quote:
Originally Posted by Haggar
Many specialty contractor clients of mine - such as cabinet makers, stone and granite installers - would never take on a job unless they received a deposit. Their products cannot be returned to the supplier once they cut the raw materials to fit a specific customer.
They will not take credit cards specifically because they can be disputed.
There are many reasons customers might "cancel" a job - the customer finds someone cheaper after they sign the contract, the customer changes their mind about doing the work, economic changes in their household.
My clients can not take a chance on being stuck with unusable work because the customer changes their mind.
Saying never give a deposit is inappropriate in some circumstances!
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Not taking credit cards because the charge can be disputed is not a valid reason. As long as the contractor performs the work that he contracted to do, the bank will deny the credit card dispute. I have had many projects done, including cabinets and granite countertops, and I have never paid a cash or check deposit to a contractor. I am happy to provide progress payments for work performed, or to use a credit card to order materials. But, no cash deposits. One problem with paying a deposit is that you don't know the financial status of the contractor. Contractors go out of business all the time, and if you have given them a cash deposit, you are out of luck.