Usually, you prepay because you are locking in a certain time and the car service can't book that time again. If you cancel at the last minute, they're out the money. We prepaid one of the best car services from The Villages to Port Canaveral up to 8 months before our cruise. They texted us the driver's name and contact info the day before departure and again on the morning our cruise docked at Port Canaveral. Our round trip for 2 of us was $295.00 because we took advantage of a 20% off offer.

Are there private car services you would recommend? (and thank you for the payment tip, did not know that!)

Next time use Uber instead. Uber has a much larger staff of drivers, you’re not totally dependent on just one person, who may have issues, or is unreliable. We add one hour to the normal travel time to the airport, in case there is a problem with the individual Uber driver or the roads. For example, if we need to be at the airport two hours before the flight, we add the normal travel time, then add an extra hour. That’s the time we schedule to be picked up by Uber. It’s happened before where two different Uber drivers could not find our location, and the ride was handed off to the third Uber driver who could find our home. We also have Global Entry, which eliminates the long security lines at the airports. Global Entry allows you to use the very short TSA Precheck security lines, and saves a lot of time. If an extra hour buffer isn’t enough time, add more time. It’s better to be a little early, than to run across an airport terminal. Done that, never again!

Dispute the charge on your credit card, and find as many review websites, and give that ride service a poor rating. That will help compensate you for the poor ride service that’s flighting you to refund your money. Absolutely never use that ride service again under any conditions of the refund status. If you can’t get a refund, consider it a lesson to use a major ride service next time. Plus, find even more review site to publish even more poor renews!

If you are unable to get a full refund if your money i suggest you go to the Seniors vs Crime office at the Sumter Sheriff office located on 466 just off Morse You paid for service that was not provided Also i wonder what type of license is required to operate the car service and if Junior had that license (or for that matter, mom).

Have used Dawn’s service a number of times with no issues. Pay cash at end of trip.

Wait ... $261 for a ride to the airport?

That’s what I thought. I believe there is more to this story.

I assume it's simply common sense, for someone in the Car Service business to use GPS. Any car service who doesn't have GPS capability, isn't professional and is operating in the dark ages.

In this particular case, both the owner of the company and the driver had a Cell Phone .... 99.9999% of which, have GPS capability.

Read all the comments but nothing said, so here's the rest of the story that you can fact check if you so choose. #1) Dawn's is an "ILLEGAL" service. She's NOT registered as a state licensed business with Florida per (sunbiz.org). #2) No commercial insurance or airport permits. #3) one of her drivers weeks ago posted her "arrest report" for shoplifting at Walmart. Truly amazing though people use her services because of her cheaper pricing, lol. She doesn't have the overhead costs the other 9 "LEGAL" private car services have. The ole' saying though, you get what you pay for.

100% agree with you. We used her once - never again. She had her father in law drive us and he was rude and a horrible driver. She didn’t care at all.

I use PayPal when I am dealing with merchandise that comes from China. I have had experience with items are overhyped and not as advertised. PayPal contacts the seller and if they do not respond within 2-weeks, PayPal debits the seller's account, credits my account and tells me to do whatever I want with the merchandise.

Exactly!! If you have a cell phone you have GPS. No excuses on that.

More bad service to the airport!
 

Thanks for posting, I keep a list of unreliable drivers to the airport--Groome being right up there, but this is worse.

This is all good information. Paypal which is so commonly used, me being one of them, will just tell you they are a payment platform, and to call your bank. OK. My credit card is with Chase, I opened a dispute and got a full refund. It certainly does work.

That is unfortunate for sure. Now you have me scared! I used her a few days ago and all was good. Planned a return trip in 2 days. Hoping for good results . I booked with her because of previous positive recommendations.