Talk of The Villages Florida - Rentals, Entertainment & More
Talk of The Villages Florida - Rentals, Entertainment & More
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#18
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Not just reputation - real rip off
Called them out to hook up a gas stove. Immediately went into sales pitch for service contracts. Said it would save $150 on stove hook up. Quoted $500 for stove it I did not have service contract. I paid the $39 for his ridiculous quote and went to Lowes and got $15 valve and did it myself in about 15 minutes. Associate at Lowes said he hears complaints about Frank Gay all the time. Another plumber told me that job should be $200 on the high end.
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#19
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Quote:
Last edited by retiredguy123; 03-14-2024 at 06:59 AM. |
#21
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Bad customer service, but the work was okay.
I would not recommend this company. The radio commercials indicate how hard it is to contact other companies for service...well that's exactly what it's like with Frank Gay! After you wait on hold, you get an answering service who knows nothing about the services. My plumber was 4 hours late (never called to let me know) and they charged $450 for less than 1/2 hour of work! I will look for another plumber in the future.
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#22
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Their teeth gnashing commercials are reason enough not to call them. I change the station in the car the second I hear that woman's voice.
__________________
_____________________ "It's a magical world, Hobbes, Ol' Buddy... let's go exploring!" |
#24
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Call any one of many reputatable firms in Ocala. Many are large enough, and have nearby offices or travel to T.V. Ask 1st.
Firms who Do NOT have INTEGRITY, have nothing. Good luck. Word of Mouth is everything! It is/will catch up to them. |
#26
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That is the same quote they gave my friends. That was for a gas water heater that had no leaks but wouldn't retain a flame. Actual need was a new thermocouple ($35 next day delivery from Amazon). If the tank isn't leaking, you don't necessarily need a new water heater. I had same problem and fix 6 months ago. Different plumber proposed new tank but at much lower cost. I chose the $35 self repair.
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