The Ken Spano Repair Experience. Pros or Cons

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Old 01-05-2015, 03:44 PM
Nairb Yakcam Nairb Yakcam is offline
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Thumbs down The Ken Spano Repair Experience. Pros or Cons

Mine not good at all, anybody else?
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Old 01-05-2015, 04:15 PM
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Depends who you get from there. Some of the guys are great mechanics, a couple are so-so at best. I really like Willie Wilcoxon. He knows his carts, does most of the work at your house and has fair prices.
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Old 01-05-2015, 04:22 PM
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Wouldn't return phone call, bad businessman
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Old 01-05-2015, 04:23 PM
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Old 01-05-2015, 04:43 PM
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Not a fan
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Old 01-05-2015, 04:54 PM
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Good to know.
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Old 01-05-2015, 05:08 PM
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I had good service for 4 years on my Par Car. They always gave me a replacement cart when repair was not performed in my driveway. Prices were always fair and repairs done properly. No complaints from me.
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Old 01-05-2015, 05:48 PM
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I use Willie Wilcoxin-very reliable
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Old 01-05-2015, 05:52 PM
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Not a fan at all. They installed a battery meter, and by the time they were done, my stereo no longer worked. No response. Won't return calls.
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Old 01-05-2015, 05:57 PM
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Quote:
Originally Posted by redwitch View Post
Depends who you get from there. Some of the guys are great mechanics, a couple are so-so at best. I really like Willie Wilcoxon. He knows his carts, does most of the work at your house and has fair prices.
Honest Willy has my Vote
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Old 01-05-2015, 06:01 PM
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Run, Forest Run away from Spano. Can't say anything positive about their service.
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Old 01-05-2015, 10:43 PM
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Over the years I have purchased at least 3 sets of batteries from Ken Spano. All at a good price and professionally installed. And when it comes time for more batteries, they will get the first call. Never been disappointed with the folks at Ken Spano.
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Old 01-06-2015, 09:25 AM
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Quote:
Originally Posted by Fourpar View Post
Over the years I have purchased at least 3 sets of batteries from Ken Spano. All at a good price and professionally installed. And when it comes time for more batteries, they will get the first call. Never been disappointed with the folks at Ken Spano.
WOW, lucky you. I also had new batteries installed by them, [at a good price] in less than 1 year., had problem keeping charge. Sent a young guy out who only tested the battery with the " eye dropper" type equipment, which I had already done. Says they seem fine but would take it back to shop to have someone else "check it out", said that was all he could do to test the batteries here.

Says nothing wrong with batteries really, but one seemed to have a "little" bad cell, so replaced it. The diagnostic and the trip charges, over $140 later I got my cart back.
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Old 01-06-2015, 10:50 PM
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Just posted my experience with Spano, and that isn't going to change because you or anyone else had a problem. Don't take it personal.
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Old 02-06-2015, 11:03 AM
Jody Fisher Jody Fisher is offline
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When I moved here in 2010 I bought a used Club Car. I used Ken Spano for the first few years, but feel as though they've outgrown their ability to give good service, or, they just don't care. This past spring I had several bad experiences with them. As I saw on another post, every time they did a repair, the cart was returned with something else broken. Additionally, my side curtains were haphazardly rolled up with filthy hands and were returned in that condition. I'll never use them again.
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